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  • FIRST POST
    • Topaz99
    • By Topaz99 10th Mar 17, 9:28 AM
    • 6Posts
    • 0Thanks
    Topaz99
    Atom Bank - Thoughts?
    • #1
    • 10th Mar 17, 9:28 AM
    Atom Bank - Thoughts? 10th Mar 17 at 9:28 AM
    Hi, I am looking at Atom Bank to store some savings, which look ok, just wondered if any members had used them?

    I've heard they are good but their Phone App is poor?

    I have around 16,000 to save

    TY
Page 1
    • Rheumatoid
    • By Rheumatoid 10th Mar 17, 9:44 AM
    • 356 Posts
    • 1,119 Thanks
    Rheumatoid
    • #2
    • 10th Mar 17, 9:44 AM
    • #2
    • 10th Mar 17, 9:44 AM
    I've had about 20k with them at 2.2% over 2 years. The App isn't great but you don't really need to use it after you have opened and funded the accounts. I don't know how it will go when I transfer out but looks straightforward to move to nominated account.

    The couple of times I've used chat in the app I have got an answer to the question I asked fairly promptly.

    Full £85k protection so no issues there.
    16 Panel (250W JASolar) 4kWp, facing 170 degrees, 40 degree slope, Solis Inverter, Geo Solo II Monitor. Installed 29/9/2015 - £4700 (Norfolk Solar Together Scheme)
    Year target (PVGIS-CMSAF) = 3880kWh - Installer estimate 3452 kWh; Year 1 Actual = 4152kWh
    • Marvo5
    • By Marvo5 10th Mar 17, 9:50 AM
    • 80 Posts
    • 75 Thanks
    Marvo5
    • #3
    • 10th Mar 17, 9:50 AM
    • #3
    • 10th Mar 17, 9:50 AM
    I moved £20,000 across from a Santander account. No problems. It's not as good as the 3% I used to get but it's better then 1.5% Santander pay now. The real beauty is you can stick the whole protected £85,000 in there.

    The App worked fine for me and there live chat is great, longest I waited was 2 minutes.
    • AnotherJoe
    • By AnotherJoe 10th Mar 17, 7:55 PM
    • 6,882 Posts
    • 7,324 Thanks
    AnotherJoe
    • #4
    • 10th Mar 17, 7:55 PM
    • #4
    • 10th Mar 17, 7:55 PM
    Where did you "hear" the app wasn't great ? It's not as if it needs to do much ,lets you open an account and choose what type. It's not as if it's a current account there's practically nothing you need to do.
    • metrobus
    • By metrobus 29th Mar 17, 4:15 PM
    • 1,350 Posts
    • 677 Thanks
    metrobus
    • #5
    • 29th Mar 17, 4:15 PM
    • #5
    • 29th Mar 17, 4:15 PM
    Opened and funded a Atom fixed saver account today.
    It took 15 minutes maximum for everything very smooth and funds showing on the app within a hour.

    They process the deposits at 15 minute intervals and the customer support guy said it can take up to 2 hours to show on the app.

    Will open another in June when more funds are freed up.
    • Topaz99
    • By Topaz99 29th Mar 17, 4:38 PM
    • 6 Posts
    • 0 Thanks
    Topaz99
    • #6
    • 29th Mar 17, 4:38 PM
    • #6
    • 29th Mar 17, 4:38 PM
    This is good to know that its so quick!
    Just clarify the interest rate you got and what they are offering at this current time?
    • OldMusicGuy
    • By OldMusicGuy 29th Mar 17, 7:19 PM
    • 89 Posts
    • 132 Thanks
    OldMusicGuy
    • #7
    • 29th Mar 17, 7:19 PM
    • #7
    • 29th Mar 17, 7:19 PM
    Some online reviews said the app was poor. I found it really easy to use on a Samsung A3 and it was quick and easy to set up an account. I managed to get £56K in at 2% for one year a few weeks back. They dropped the rates since then and now only offer 1.6% for one year. Other rates are on their website.
    • AnotherJoe
    • By AnotherJoe 29th Mar 17, 9:11 PM
    • 6,882 Posts
    • 7,324 Thanks
    AnotherJoe
    • #8
    • 29th Mar 17, 9:11 PM
    • #8
    • 29th Mar 17, 9:11 PM
    I would guess the poor reviews are from people with old OS's on which the app doesn't work well if at all.
    Or those who expect it to work like a current account, managing transactions when it's real function is to let you choose and open an account and see how much is in it . There's not much else you can do with it !
    I found it did all those admirably and easily. i am running the latest Apple OS (or was until yesterday )

    I suppose with Android there are so many devices and OSs that inevitably some bugs will come to the surface, they just can't test all combinations.
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