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  • FIRST POST
    • FIRSTTIMER
    • By FIRSTTIMER 7th Mar 17, 7:11 PM
    • 267Posts
    • 52Thanks
    FIRSTTIMER
    What are First Direct Mortgages like to deal with?
    • #1
    • 7th Mar 17, 7:11 PM
    What are First Direct Mortgages like to deal with? 7th Mar 17 at 7:11 PM
    Strict? Selective?


    They seem to be the best in the two fixed feesaver market at the minute...I have my mortgage telephone appointment tomorrow.....
    Savings £10000
Page 1
    • waveneygnome
    • By waveneygnome 8th Mar 17, 2:57 PM
    • 207 Posts
    • 130 Thanks
    waveneygnome
    • #2
    • 8th Mar 17, 2:57 PM
    • #2
    • 8th Mar 17, 2:57 PM
    We've been with them for 5yrs = excellent customer service.

    We had to re-mortgage a couple of yrs back, and all went smoothly.

    My sister has been with them for 10+ yrs and loves them.

    I think the view on here is that they are very picky/strict criteria - but if you fit within the criteria, they are great to deal with.
    • jiggy2
    • By jiggy2 9th Mar 17, 8:37 PM
    • 383 Posts
    • 235 Thanks
    jiggy2
    • #3
    • 9th Mar 17, 8:37 PM
    • #3
    • 9th Mar 17, 8:37 PM
    Strict? Selective?


    They seem to be the best in the two fixed feesaver market at the minute...I have my mortgage telephone appointment tomorrow.....
    Originally posted by FIRSTTIMER
    Firsttimer,

    How did the telephone appointment go?

    thanks
    • FIRSTTIMER
    • By FIRSTTIMER 10th Mar 17, 6:55 PM
    • 267 Posts
    • 52 Thanks
    FIRSTTIMER
    • #4
    • 10th Mar 17, 6:55 PM
    • #4
    • 10th Mar 17, 6:55 PM
    all fine - very long winded - back and forth - but I am glad I have been accepted and gone with them - they are continually in the top tables for first timers and remortgage so gauge I will stick with them for a long while
    Savings £10000
    • jiggy2
    • By jiggy2 10th Mar 17, 9:37 PM
    • 383 Posts
    • 235 Thanks
    jiggy2
    • #5
    • 10th Mar 17, 9:37 PM
    • #5
    • 10th Mar 17, 9:37 PM
    all fine - very long winded - back and forth - but I am glad I have been accepted and gone with them - they are continually in the top tables for first timers and remortgage so gauge I will stick with them for a long while
    Originally posted by FIRSTTIMER
    I am currently with FD (been for 8 years), but the mortgage was taken out before the new rules on affordability came in. Due to move home soon so will have to go through the long winded process this time.

    Did you do two calls, one initial where they tell you what to send in and a second call to go through income and expenditure in more detail? Did you get acceptance on the phone?
    • FIRSTTIMER
    • By FIRSTTIMER 10th Mar 17, 10:05 PM
    • 267 Posts
    • 52 Thanks
    FIRSTTIMER
    • #6
    • 10th Mar 17, 10:05 PM
    • #6
    • 10th Mar 17, 10:05 PM
    1. Applied given DIP
    2. Send in documents electronically.
    3. Phone up with house details etc
    4. Accepted on Phone with a full reviewing being done - 45 mins
    5. Call back within hours to confirm yes
    6. have to wait 7 days before they instruct a valuer....


    that's it soo far
    Savings £10000
    • childofbaahl
    • By childofbaahl 11th Mar 17, 12:46 AM
    • 57 Posts
    • 18 Thanks
    childofbaahl
    • #7
    • 11th Mar 17, 12:46 AM
    • #7
    • 11th Mar 17, 12:46 AM
    I'll be going with them for my first time mortgage in 6 weeks - Banked with them for 3+ years and their customer service has always been great. 1.94% 5 year fixed is a great deal so good luck to us all!
    • zagubov
    • By zagubov 11th Mar 17, 1:17 AM
    • 14,901 Posts
    • 127,296 Thanks
    zagubov
    • #8
    • 11th Mar 17, 1:17 AM
    • #8
    • 11th Mar 17, 1:17 AM
    We're with them. They had a reputation a decade ago for being slow and meticulous and that was our experience too.

    They're worth considering, if you're eligible for a good rate.
    There is no honour to be had in not knowing a thing that can be known - Danny Baker
    • obay
    • By obay 11th Mar 17, 6:39 AM
    • 429 Posts
    • 306 Thanks
    obay
    • #9
    • 11th Mar 17, 6:39 AM
    • #9
    • 11th Mar 17, 6:39 AM
    Virgin money have some decent rates as well if you don't succeed with FD. (1.69% at 80%LTV)
    1/12/16 - £152,599.00
    11/11/17 - £145,990.00
    Two Credit agreements to pay off - £13653! (inc interest).
    Sofa (DFS) (0%)£923/£923 - Paid off 7th November!
    Barclays Boiler (18.9%!)£400/£3021.36
    Barclays Car (5.99%)£0/£8,832.37
    • Space Cadet Smith
    • By Space Cadet Smith 11th Mar 17, 2:18 PM
    • 12 Posts
    • 8 Thanks
    Space Cadet Smith
    For first direct mortgages, and customer services they are really good, but for savers, pretty crap.

    I just paid off my mortgage and gone from a borrower to a saver, and in the process of moving elsewhere.
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