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  • FIRST POST
    • rabialiones
    • By rabialiones 7th Mar 17, 12:12 PM
    • 1,671Posts
    • 208Thanks
    rabialiones
    packard bell LJ71 mousepad not working
    • #1
    • 7th Mar 17, 12:12 PM
    packard bell LJ71 mousepad not working 7th Mar 17 at 12:12 PM
    having to use external mouse as pad suddenly stopped working on laptop, have looked at troubleshooter etc but not found solution
    any ideas as to what problem might be and how to resolve
    thanks
    Nice to save.
Page 1
    • Neil Jones
    • By Neil Jones 7th Mar 17, 7:09 PM
    • 527 Posts
    • 268 Thanks
    Neil Jones
    • #2
    • 7th Mar 17, 7:09 PM
    • #2
    • 7th Mar 17, 7:09 PM
    Normally press Fn and a key. Look across the top of the keyboard on the number keys, there should be some coloured symbols, typically blue or orange. The FN key is the same colour as these symbols.

    On most laptops the touchpad can be enabled/disabled by holding down FN and pressing one of these keys. The symbols vary from laptop to laptop but are typically either a slash in a square or a hand over a rectangle with a crossed out circle next to it.
    • rabialiones
    • By rabialiones 7th Mar 17, 10:39 PM
    • 1,671 Posts
    • 208 Thanks
    rabialiones
    • #3
    • 7th Mar 17, 10:39 PM
    • #3
    • 7th Mar 17, 10:39 PM
    thanks ,I have tried this after googling etc, but not worked
    have looked into device manager and it is showing as 'enabled'

    any other suggestions please?
    Nice to save.
    • rabialiones
    • By rabialiones 13th Mar 17, 4:07 PM
    • 1,671 Posts
    • 208 Thanks
    rabialiones
    • #4
    • 13th Mar 17, 4:07 PM
    • #4
    • 13th Mar 17, 4:07 PM
    have tried system restore but that not worked either
    Nice to save.
    • rmg1
    • By rmg1 13th Mar 17, 4:19 PM
    • 2,848 Posts
    • 728 Thanks
    rmg1
    • #5
    • 13th Mar 17, 4:19 PM
    • #5
    • 13th Mar 17, 4:19 PM
    We use HP laptops (at work) and they have a small LED in the top-left corner.
    If you double-tap it, the LED lights up and the touch-pad is disabled.
    Double-tap it again, the LED goes out and the touch-pad works again.

    Do you have something similar?

    ::edit::

    Just noticed this from a quick Google.
    F6 (with or without the Fn key) can enable/disable the touch-pad.
    Last edited by rmg1; 13-03-2017 at 4:23 PM.
    Flagellation, necrophilia and bestiality - Am I flogging a dead horse?

    Any posts are my opinion and only that. Please read at your own risk.
    • were
    • By were 13th Mar 17, 6:52 PM
    • 414 Posts
    • 253 Thanks
    were
    • #6
    • 13th Mar 17, 6:52 PM
    • #6
    • 13th Mar 17, 6:52 PM
    Easy way: bootable Linux Mint usb. If the pad works straight off the bat, then in is probably windows. of not then hardware. Sounds like hardware as you have tried so much
    • Tarambor
    • By Tarambor 13th Mar 17, 9:29 PM
    • 761 Posts
    • 474 Thanks
    Tarambor
    • #7
    • 13th Mar 17, 9:29 PM
    • #7
    • 13th Mar 17, 9:29 PM
    Have you changed the charger? I had a customer with a laptop that the trackpad stopped working on and it turned out to be their cheap £5 Ebay special replacement charger they bought which was generating so much hash it stopped the trackpad from working.
    • rabialiones
    • By rabialiones 14th Mar 17, 9:19 AM
    • 1,671 Posts
    • 208 Thanks
    rabialiones
    • #8
    • 14th Mar 17, 9:19 AM
    • #8
    • 14th Mar 17, 9:19 AM
    doesn't have led like the hp one.

    tried Fn and F6 together and individually - not worked

    thanks for your input
    Nice to save.
    • rabialiones
    • By rabialiones 14th Mar 17, 9:21 AM
    • 1,671 Posts
    • 208 Thanks
    rabialiones
    • #9
    • 14th Mar 17, 9:21 AM
    • #9
    • 14th Mar 17, 9:21 AM
    Easy way: bootable Linux Mint usb. If the pad works straight off the bat, then in is probably windows. of not then hardware. Sounds like hardware as you have tried so much
    Originally posted by were
    I don't have Linux mint usb
    please explain your post a little more clearly as I am not a teccy person
    thanks


    I have not changed the charger either, although I do have to keep it on charge all the time as the battery does not hold charge for long
    Nice to save.
    • grumpycrab
    • By grumpycrab 14th Mar 17, 10:06 AM
    • 3,020 Posts
    • 1,343 Thanks
    grumpycrab
    Could be a driver
    http://www.packardbell.com/pb/en/GB/content/download
    Auto-detect or put model number in "EN LJ71"
    There are 3 possible touchpad drivers. Try all in turn.
    Hi, we’ve had to remove your signature because somebody complained that the information contained within it was too helpful.
    • rabialiones
    • By rabialiones 15th Mar 17, 7:38 PM
    • 1,671 Posts
    • 208 Thanks
    rabialiones
    thanks grumpycrab, tried your method and luckily it worked 3rd time as i had to install and remove first 2 and third one worked
    Nice to save.
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