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  • FIRST POST
    • flossy_04
    • By flossy_04 15th Feb 17, 9:00 PM
    • 2Posts
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    flossy_04
    First Time Buyer Gleeson Homes
    • #1
    • 15th Feb 17, 9:00 PM
    First Time Buyer Gleeson Homes 15th Feb 17 at 9:00 PM
    Hi, I am a new member to the MSE Forum, as I am searching for advice/guidance on my newly built property.


    In July 2016, me and my partner put down a deposit for a newly built house (Gleeson Homes Development), which was promised to be ready in November 2016. However, due to the change in the layout of the building site (which actually doesn't seem any different from when they first explained the site to us) it got pushed back to 'early' February. Disappointed, both of us just gritted our teeth and got on with it, contacted our solicitor to inform her, as well as our mortgage advisor. Our original mortgage offer expired in January, therefore I contacted the sales office to make them aware of this, as we had been prompt and sorted paperwork out as soon as we were given it. The sales man, who sold us the house, told us we are hoping the build will be completed in January, therefore no need to worry about another mortgage offer. Hoping and praying, we didn't have to go through the paperwork again, we kept track on our build. Phoning and asking about the build and the layout of the site regularly. In disappointment, the property wasn't ready in January, as we are still not in it. With a date of completion and a date for the first inspection, the site manager is still not giving us a definite 'YES it will be done'. It is not reassuring for us first time buyers.


    Alongside this, we have had to hold off furniture to be delivered as well as having to locate places to store the furniture, whilst wait for the house to be completed. As well as make sure we have money for extra payments on our current properties. The sales officer has had no empathy for our circumstance and not once have we heard an apology. I would just like to know whether or not me and my partner are eligible for any inconvenience money/goodwill. Throughout discussion, me and my partner have said if we knew the new build was going to take this long we wouldn't have reserved and put a deposit down straight away.


    Thank you for taking your time out to read.


    x
Page 1
    • AnnieO1234
    • By AnnieO1234 15th Feb 17, 11:37 PM
    • 1,687 Posts
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    AnnieO1234
    • #2
    • 15th Feb 17, 11:37 PM
    • #2
    • 15th Feb 17, 11:37 PM
    You'll get no joy with Gleesons from personal experience.
    • flossy_04
    • By flossy_04 16th Feb 17, 7:07 AM
    • 2 Posts
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    flossy_04
    • #3
    • 16th Feb 17, 7:07 AM
    • #3
    • 16th Feb 17, 7:07 AM
    Thank you Annie.
    The things I read online after we signed I thought 'great'
    It seems customer care isn't there at all
    • AnnieO1234
    • By AnnieO1234 16th Feb 17, 8:31 AM
    • 1,687 Posts
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    AnnieO1234
    • #4
    • 16th Feb 17, 8:31 AM
    • #4
    • 16th Feb 17, 8:31 AM
    No it really isn't. That said though we had little in the way of snagging problems, and they aren't rabbit hutch developers on the whole. Win some lose some. =\
    • robgoode
    • By robgoode 16th Feb 17, 8:35 AM
    • 7 Posts
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    robgoode
    • #5
    • 16th Feb 17, 8:35 AM
    • #5
    • 16th Feb 17, 8:35 AM
    No it really isn't. That said though we had little in the way of snagging problems, and they aren't rabbit hutch developers on the whole. Win some lose some. =\
    Originally posted by AnnieO1234

    I'm currently going through the process at the moment of reserving a plot. Apart from the customer service, did you have any other issues or was the buying process good overall?
    • rtho782
    • By rtho782 16th Feb 17, 10:33 AM
    • 978 Posts
    • 679 Thanks
    rtho782
    • #6
    • 16th Feb 17, 10:33 AM
    • #6
    • 16th Feb 17, 10:33 AM
    New builds are !!!!, developers don't care, it's crazy.
    Deposit Saved since 01/12/15: £13,000 / £15,000 House Bought!

    Debt Cleared since 01/12/15: £6,000 / £7,500
    • Peter stewart
    • By Peter stewart 5th Mar 17, 1:41 PM
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    Peter stewart
    • #7
    • 5th Mar 17, 1:41 PM
    • #7
    • 5th Mar 17, 1:41 PM
    Me and my wife have the same problem on hilltop park development in rochdale. Got told November then 3 months put back to Feb then March now been told April. My solicitor has not had any paperwork to do searches or any contracts to draw up in all this time. We have to re apply for mortgage and will be homeless next month as give our 6 month notice to landlord in october on property we currently renting. Told this to gleesons and all they said was can u move in with family or friends. I have 2 children and a dog and all my property that will have to be put into storage until the house is ready. Gleesons just don't seemed bothered and cannot give me an exact date for completion and keep putting it back the house has been built for 3 month and is finished inside just the outside that needs finishing but nothing has been done since.
    • AnnieO1234
    • By AnnieO1234 5th Mar 17, 2:50 PM
    • 1,687 Posts
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    AnnieO1234
    • #8
    • 5th Mar 17, 2:50 PM
    • #8
    • 5th Mar 17, 2:50 PM
    Peter I'm going to PM you with some contact details that might help.
    • Cakeguts
    • By Cakeguts 5th Mar 17, 6:06 PM
    • 2,725 Posts
    • 3,725 Thanks
    Cakeguts
    • #9
    • 5th Mar 17, 6:06 PM
    • #9
    • 5th Mar 17, 6:06 PM
    Me and my wife have the same problem on hilltop park development in rochdale. Got told November then 3 months put back to Feb then March now been told April. My solicitor has not had any paperwork to do searches or any contracts to draw up in all this time. We have to re apply for mortgage and will be homeless next month as give our 6 month notice to landlord in october on property we currently renting. Told this to gleesons and all they said was can u move in with family or friends. I have 2 children and a dog and all my property that will have to be put into storage until the house is ready. Gleesons just don't seemed bothered and cannot give me an exact date for completion and keep putting it back the house has been built for 3 month and is finished inside just the outside that needs finishing but nothing has been done since.
    Originally posted by Peter stewart
    Are you contracted to buy this house? I only ask because I can't see houses in that particular area holding their value when they are no longer new. You never know Glesson might do you a favour by not finishing the house on time?
    • Northerngirl1
    • By Northerngirl1 12th Mar 17, 2:53 PM
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    Northerngirl1
    Have they given reasons for the delay, it's strange as those houses on the front at hilltop park appear to have been ready for several weeks?
    • Pog2000
    • By Pog2000 13th Mar 17, 11:21 AM
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    Pog2000
    Hilltop
    Hi I am new to this forum

    My wife and I are in the same boat, originally advised November then Feb, then March, then April and then last week they told us it's gone back again but still to be confirmed. I did notice that the prices advertised have increased. Part of me is wondering if this is a tactical move to make the sale fall through as we have also spent £2k on extras that are apparently non refundable.(or am I being cynical)

    Different sales agents have told us different reasons for the delay. To be honest if we were not in this position I would probably have moved on by now. The biggest issue is the fact that they will not commit and when questioned on this make claims that they are powerless and it's down to the sub contractors.

    This is my first time buying a new build and it does seem to be very hard work.
    • Cakeguts
    • By Cakeguts 13th Mar 17, 11:59 AM
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    Cakeguts
    Hi I am new to this forum

    My wife and I are in the same boat, originally advised November then Feb, then March, then April and then last week they told us it's gone back again but still to be confirmed. I did notice that the prices advertised have increased. Part of me is wondering if this is a tactical move to make the sale fall through as we have also spent £2k on extras that are apparently non refundable.(or am I being cynical)

    Different sales agents have told us different reasons for the delay. To be honest if we were not in this position I would probably have moved on by now. The biggest issue is the fact that they will not commit and when questioned on this make claims that they are powerless and it's down to the sub contractors.

    This is my first time buying a new build and it does seem to be very hard work.
    Originally posted by Pog2000
    I don't know how much you are paying for your new home but this house http://www.rightmove.co.uk/property-for-sale/property-46386093.html is just round the corner and is probably bigger and cheaper.

    The ex council houses on the big council estate where this new development is based are likely to be better built and larger than the new homes. They are also likely to be cheaper and not so likely to fall in values as the new homes.
    • Tilly89
    • By Tilly89 21st Mar 17, 2:15 PM
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    Tilly89
    Hi, We are buying with Gleeson and our house if almost finished. We are booked for final inspection 21 Apr however this might be sooner. From foundations at reservation on 12th Dec it has run to schedule so no bad experience from me.

    However, I am aware of 3 houses on the same cul-de-sac who it has not been so straight forward for. They reserved January 2016! Their houses have been fully built from the outside before they even started on ours and are only next door. The buyers and the sales negotiator told us how there was a mistake on the plans, something to do with the utilities from one street to another meant they had to be built?? And because they were built they had to be released for sale. But the buyers are aware they could not move in until the houses around them were done.

    Have you seen your plot. If its a similar scenario to this they should have an explanation for you.
    • Pog2000
    • By Pog2000 5th Apr 17, 8:40 AM
    • 3 Posts
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    Pog2000
    Hilltop
    Hi Peter

    Did you get anywhere with this week are stuck in limbo too and keep getting broken promises.

    John
    • Northerngirl1
    • By Northerngirl1 30th Apr 17, 11:16 AM
    • 3 Posts
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    Northerngirl1
    Any update on this? Particularly interested in the hilltop park development
    • Cakeguts
    • By Cakeguts 30th Apr 17, 12:39 PM
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    Cakeguts
    Any update on this? Particularly interested in the hilltop park development
    Originally posted by Northerngirl1
    The ex council houses near to this development are bigger and cheaper than the ones on the new development. In case you are thinking that the new ones will hold their value they won't because they are near to the huge local council estate they are likely to drop in value when they are second hand to less than a nearby council house because of the close proximity of the council housing. The council housing is less likely to drop in value because it isn't new.

    So if considering buying on this estate. The new houses are expensive for the area they are in. They may be cheap new houses for the town but they are expensive for that area because you can buy a bigger council house for less. New houses tend to drop in value when they are no longer new. A new house that has been lived in becomes a second hand house and when being sold is compared to the value of any other second hand house. The problem with buying a cheap new house in a not very popular area like this one is that it is likely to drop more in value than a more expensive new house in a better area. This is because fewer people want to live in this area so you have fewer people who are prepared to buy a house unless it is very cheap.

    The kind of person that you would be able to sell to would be someone who couldn't afford to live in a better area and so would only buy a house here if it was bigger and cheaper than a local ex council house so the potential for not being able to sell these houses without make a really big loss is huge. If you want to be able to move in the future buy an ex local authority house because that is unlikely to drop in value. I would suggest that you compare the prices of the new houses to those of any ex local authority houses nearby. If the ex local authority houses are cheaper then that is the price that you can expect to get for any new house bought nearby. when it is second hand. No one is going to pay a premium for a second hand house that is next to a really big council estate with a not very good reputation. If they have more money than that required to buy a council house they will buy a house in a much better area.

    Only buy on this estate if you can't see that you will ever need to move or if you think you might want to move understand that you are extremely likely to make a loss when you come to sell.
    Last edited by Cakeguts; 30-04-2017 at 12:43 PM.
    • Cakeguts
    • By Cakeguts 30th Apr 17, 11:08 PM
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    Cakeguts
    http://www.rightmove.co.uk/property-for-sale/property-47840664.html This ex council house is just round the corner from the Hill Top Park development. You will notice that it is a 3 bed and it is cheaper than a new two bed on Hill Top. Once a two bed on Hill Top becomes lived in it will become an ordinary 2nd hand house. However because it has cost more new than this 3 bed in the same area it will be likely to drop in value to lower than this 3 bed house. The reason for this is that why would anyone pay more for a 2 bed house than they would need to pay for a 3 bed in the same area. So anyone paying around £90k for a new 2 bed house needs to be aware that when they come to sell it they are likely to get less than 80k for it because you can buy a 3 bed for around £80k. This means an immediate reduction in value of a new 2 bed house of more than £10,000. That is for a 2 bed a 3 bed probably costs more new in this development so the reduction in value on one of those will be even more depending on how much more than £80k they cost new. The 4 beds will also lose value because they will be brought down by the other value reductions.

    These homes although cheaper than most new builds are expensive for the area they are in because compared to other houses nearby they are much more expensive. All new builds reduce in value when they are no longer new but if it is a popular area where a lot of people want to live they will reduce less in value. Houses built new in an area where people don't want to live have to be sold cheap to attract buyers which is why the council house is advertised at around £80k

    So only buy in this area if you can afford to lose £10,000 or more on the value of your home as soon as you move in.
    • Leo2020
    • By Leo2020 1st May 17, 8:41 AM
    • 886 Posts
    • 651 Thanks
    Leo2020
    @Cakecuts. I mentioned this problem on a local forum that I also use. I live in an ex-council house and Gleeson are building new houses round the corner. There is also another development not too far away.

    I have seen many signs in windows saying that that particular house had been bought via Help to Buy. I think this will be storing up problems for the future. With Help to Buy you have to pay back what you borrowed or more if the house goes up in value. But the equity loan does not go down if the house value does. I can see many people, perhaps when some of these people start having children thinking they need a bigger house (even the biggest 3 bed on the estate is tiny especially compared to my house and my house would sell for 30k less).

    I think many people will be stuck because they can't afford to pay the equity loan back. But when I mentioned this on my local forum I was told I was wrong because house prices go up not down.

    If someone could buy my 3 bed second hand home which is larger with a large garden, large garage and parking for 2 cars for around 100k or a second hand new build with a tiny garden, parking for one car, small garage and rooms you can't fit sensibly sized furniture in for £130k+ what would most people pick?

    It can't even be argued that you can avoid social housing on a new estate. Not that I see it has a problem but of course some people do. Many of the houses on my road have been bought with a few council left. The new build estate will be mainly private but they have to provide a number of shared equity and social housing. So not much different from my street.
    • sparky130a
    • By sparky130a 1st May 17, 9:04 AM
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    sparky130a

    I think many people will be stuck because they can't afford to pay the equity loan back. But when I mentioned this on my local forum I was told I was wrong because house prices go up not down.
    Originally posted by Leo2020
    I assume the same numpty also says that interest rates will never rise again.

    Or inflation.

    And what Saturdays numbers are...
    • Cakeguts
    • By Cakeguts 1st May 17, 3:23 PM
    • 2,725 Posts
    • 3,725 Thanks
    Cakeguts
    @Cakecuts. I mentioned this problem on a local forum that I also use. I live in an ex-council house and Gleeson are building new houses round the corner. There is also another development not too far away.

    I have seen many signs in windows saying that that particular house had been bought via Help to Buy. I think this will be storing up problems for the future. With Help to Buy you have to pay back what you borrowed or more if the house goes up in value. But the equity loan does not go down if the house value does. I can see many people, perhaps when some of these people start having children thinking they need a bigger house (even the biggest 3 bed on the estate is tiny especially compared to my house and my house would sell for 30k less).

    I think many people will be stuck because they can't afford to pay the equity loan back. But when I mentioned this on my local forum I was told I was wrong because house prices go up not down.

    If someone could buy my 3 bed second hand home which is larger with a large garden, large garage and parking for 2 cars for around 100k or a second hand new build with a tiny garden, parking for one car, small garage and rooms you can't fit sensibly sized furniture in for £130k+ what would most people pick?

    It can't even be argued that you can avoid social housing on a new estate. Not that I see it has a problem but of course some people do. Many of the houses on my road have been bought with a few council left. The new build estate will be mainly private but they have to provide a number of shared equity and social housing. So not much different from my street.
    Originally posted by Leo2020
    I agree with all of this there will be a huge problem in the future with these homes because they are being sold for too much when new. If I had to choose between 2 houses in the Hill Top area and one was an ex council house and one was one of these new builds I would go for the ex council house every time. At least you know what you are paying for and the fact that the value will not drop like it always does with new builds anyway when they become 2nd hand.

    I don't know what people on this Hill Top Park estate are going to do when they realise that they have negative equity. I can't see the 2 beds selling for much more than £75k which is the normal price for a 2 bed around there. That means a loss of around £17k. Who can afford to lose £17k? They won't be able to move and that is if house prices are stable.
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