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    • alisont
    • By alisont 12th Mar 17, 7:59 PM
    • 1,592 Posts
    • 2,224 Thanks
    alisont
    Honestly live chats a joke - been on hold 10 minutes and get through - advisor says they will just be a minute checking my details - 45 minutes later still on hold!

    Annoying as evenings main opportunity to speak to them, especially a Sunday evening.

    Anyone got a telephone number that's a free call to retentions?
    Sealed Pot Challenge number 8 Amount declared 365.50.

    Sealed pot challenge number 9 number 482
    • alisont
    • By alisont 20th Mar 17, 8:25 PM
    • 1,592 Posts
    • 2,224 Thanks
    alisont
    Got fed up of waiting for Live Chat so rang retentions, was offered 2gb data first for 10.80 - no thanks!

    Then got the 8gb red plan the 27 one offered - with 40% discount - I really don't think the 50%'offers still exist.

    Now this one included Spotify premium for 12 months - I have just finished a 3 month trail of this and cancelled as hoped I could get it included as I do like Spotify.

    So unlimited texts and minutes plus 8gb 4g data, 2gb roaming data and 12 months Spotify is 16.20.

    I can't be bothered to keep pushing for further deals as did so well last year and I will find Spotify handy, so happy with that for a year.

    Seen some good offers on Three but signals bad at home and I've never had problems with Vodafone.
    Sealed Pot Challenge number 8 Amount declared 365.50.

    Sealed pot challenge number 9 number 482
    • bumblesquat
    • By bumblesquat 29th Mar 17, 5:51 PM
    • 202 Posts
    • 1,055 Thanks
    bumblesquat
    Vodafone upgrade
    I just got a black iphone 7 128gb on Vodafone upgrade 72 days before my 24 months is up for 43.50 per month including free spotify for 9.99 per month for 24 months (which I already pay for so this takes it down to 33.51 per month. Includes unlimited calls and texts, 10GB data, 2GB roaming data (abroad) and unlimited roaming texts and calls. 30 upfront fee and 4.95 delivery but 1st month free to cover that. And I did it all on online chat. It took around an hour and a half but I just kept saying I would wait to cancel as EE were offering a better deal and eventually I was connected to retentions and they offered me this.

    By my reckoning this means i will actually be paying less than retail price for the phone as in total i'll be paying less than 770 over 24 months (possibly even
    less as i'll be eligible to upgrade after 22 months) and if i was paying 10 for the same bundle on a sim only deal (it's likely to be more than that for that deal) that makes the phone cost 530 and rrp is 699.

    It makes a big change for Vodafone to be so helpful. I'm impressed.


    Even better, I have just discovered I can apply for an employee advantage discount.
    Last edited by bumblesquat; 31-03-2017 at 12:44 PM. Reason: Additional info
    • ickabod
    • By ickabod 3rd Apr 17, 8:51 PM
    • 9 Posts
    • 0 Thanks
    ickabod
    Seems retentions have gone downhill badly since 1st April (even retention guys saying they've never seen it so bad, very little movement on sim only deals to the advertised prices... been on half price of 13.50 & 6gb, Spotify, unlimited mins & texts past 2 years, best they can do now is 18.90 for same pack so got my PAC & will wait & see if outbound retentions give me a call
    • ickabod
    • By ickabod 8th Apr 17, 1:22 PM
    • 9 Posts
    • 0 Thanks
    ickabod
    After 5 days & no call from Vodafone gave them another call this morning, got upgraded to unlimited mins & texts, 8gb (including 2gb roaming) entertainment pack & 40% off bringing me to 16.20 per month... happy customer for another 12 months
    • ratechaser
    • By ratechaser 13th Apr 17, 11:19 AM
    • 446 Posts
    • 350 Thanks
    ratechaser
    Just out of contract, managed to get another 12 months of 1000 mins/unlimited texts/3gb data for 9/month.

    Took a couple of hours but pretty happy with that!
    • amr547
    • By amr547 29th Apr 17, 1:44 PM
    • 1,663 Posts
    • 9,385 Thanks
    amr547
    I was cancelling another line and turns out I could upgrade six months early, I've gone for an iPhone 7 32gb with 32gb data, 24 months Spotify premium and unltd calls/texts for 40 pm with 10 upfront. I was paying 37 for an iPhone 6 16gb with 3gb of data 500 mins and unltd texts so I'm pleased with the deal and it means I don't have to faff about in a couple of months. The advisor was lovely too!
    Home owner since May 2016
    • regprentice
    • By regprentice 6th May 17, 8:39 PM
    • 650 Posts
    • 465 Thanks
    regprentice
    best i could get out of retentions was a month free and a 30% discount on the website price. That was for an lg g6. I would have liked a galaxy s8 but they point blank refused a deal on either s8.

    My previous deal had been a 40% discount on a g4. I see the employee discount for qualifying employers has also been cut from 20% to 15%.
    • eshroom
    • By eshroom 22nd May 17, 12:15 PM
    • 92 Posts
    • 13 Thanks
    eshroom
    Just off the phone to retentions. Currently on 27 sim only 10gb Red deal discounted to 13.50.

    Was told I could have 4gb non red deal for 14.40. Got my PAC code and off to greener pastures.
    • mrsmartmoney
    • By mrsmartmoney 23rd May 17, 2:06 PM
    • 5 Posts
    • 0 Thanks
    mrsmartmoney
    remember when you leave Vodafone, they won't give you back any credit on your account until you call up to get it back - they are very underhand about it and I was lied to about how long it will take to refund.I bet Vodafone sit on m's of people money
    • mrsmartmoney
    • By mrsmartmoney 23rd May 17, 2:07 PM
    • 5 Posts
    • 0 Thanks
    mrsmartmoney
    my retentions deal was 8.50 for 1gb of data and 500mins ... left and went to Sky (use topcashback for 40 cash back as well!)
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