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  • FIRST POST
    • LunaticSamurai
    • By LunaticSamurai 27th Jan 17, 1:45 PM
    • 26Posts
    • 2Thanks
    LunaticSamurai
    Another parking ticket
    • #1
    • 27th Jan 17, 1:45 PM
    Another parking ticket 27th Jan 17 at 1:45 PM
    Hello again.

    So it seems that my luck if out with this company.

    I parked in the underground of the complex and i got a ticket. Attached it to the inside of the drivers window. I came back to the car to find a yellow parking charge.

    I sent a letter back tot he company with a photocopy of my ticket.

    They have just replied stating that because my ticket was not displayed in the windscreen they are refusing my claim because i was in breach of the terms and conditions of the parking rules.

    I'd like to submit a picture of the letter but i cannot add a link, sorry.
Page 1
    • The Deep
    • By The Deep 27th Jan 17, 2:43 PM
    • 7,182 Posts
    • 6,229 Thanks
    The Deep
    • #2
    • 27th Jan 17, 2:43 PM
    • #2
    • 27th Jan 17, 2:43 PM
    They have to be joking, are they looking for a kicking. Get in front of a judge.

    IMO they have obtained your details from the DVLA without proper cause, thus breaching your DPA rights and their KADOE Contrac.

    Read this

    http://parking-prankster.blogspot.co.uk/2016/10/parking-companies-breaking-data.html

    http://forums.moneysavingexpert.com/showthread.php?t=5585388&highlight=data

    http://parking-prankster.blogspot.co.uk/2016/11/smart-parking-settle-out-of-court-for.html

    http://www.parkingcowboys.co.uk/byelaws/

    http://www.parkingcowboys.co.uk/data-protection-act
    Last edited by The Deep; 27-01-2017 at 3:00 PM.
    You never know how far you can go until you go too far.
    • beamerguy
    • By beamerguy 27th Jan 17, 3:21 PM
    • 6,169 Posts
    • 7,891 Thanks
    beamerguy
    • #3
    • 27th Jan 17, 3:21 PM
    • #3
    • 27th Jan 17, 3:21 PM
    Hello again.

    So it seems that my luck if out with this company.

    I parked in the underground of the complex and i got a ticket. Attached it to the inside of the drivers window. I came back to the car to find a yellow parking charge.

    I sent a letter back tot he company with a photocopy of my ticket.

    They have just replied stating that because my ticket was not displayed in the windscreen they are refusing my claim because i was in breach of the terms and conditions of the parking rules.

    I'd like to submit a picture of the letter but i cannot add a link, sorry.
    Originally posted by LunaticSamurai
    Which idiotic parking company said this.

    Hope you still have the paid ticket
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Quentin
    • By Quentin 27th Jan 17, 3:58 PM
    • 33,044 Posts
    • 17,007 Thanks
    Quentin
    • #4
    • 27th Jan 17, 3:58 PM
    • #4
    • 27th Jan 17, 3:58 PM
    Hello again.

    So it seems that my luck if out with this company.

    I parked in the underground of the complex and i got a ticket. Attached it to the inside of the drivers window. I came back to the car to find a yellow parking charge.

    I sent a letter back tot he company with a photocopy of my ticket.

    They have just replied stating that because my ticket was not displayed in the windscreen they are refusing my claim because i was in breach of the terms and conditions of the parking rules.

    I'd like to submit a picture of the letter but i cannot add a link, sorry.
    Originally posted by LunaticSamurai
    Read up in the newbies faq thread near the top of the forum on how to deal with appealing this.
    • Guys Dad
    • By Guys Dad 27th Jan 17, 5:02 PM
    • 10,197 Posts
    • 9,334 Thanks
    Guys Dad
    • #5
    • 27th Jan 17, 5:02 PM
    • #5
    • 27th Jan 17, 5:02 PM
    The first point is do they have a photo of your car parked without a ticket displayed? The Code of Conduct says they must supply this.

    If they have such a photo, then it comes down to how can you prove one was there. Inevitably your photo will be timed at after the ticket PCN was attached and they will argue that you placed it there after the PCN was issued.

    The photo taken by the operative is the key here and you need it. Make sure that you do get it and host it on tinypics and give us a doctored link (hssp instead of http).
    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 11:45 AM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    • #6
    • 1st Feb 17, 11:45 AM
    • #6
    • 1st Feb 17, 11:45 AM
    Ah right i see, thanks for the info about the link. I can now attach the letter i received. I did not place the ticket on the dash or inside the windscreen i put the ticket on my driver door window.

    Thanks again for all your help.

    h s s p s
    : / / w w w .
    f l i c k r . c o m /
    p h o t o s /
    l u n a t i c s a m u r a i /
    shares/979p9i
    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 11:46 AM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    • #7
    • 1st Feb 17, 11:46 AM
    • #7
    • 1st Feb 17, 11:46 AM
    Yes i do still have the ticket i sent a photo copy of it in my letter back to them.
    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 11:47 AM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    • #8
    • 1st Feb 17, 11:47 AM
    • #8
    • 1st Feb 17, 11:47 AM
    The company in question is called Debt Recovery Plus LTD
    Last edited by LunaticSamurai; 01-02-2017 at 10:22 PM. Reason: Wrong details
    • Coupon-mad
    • By Coupon-mad 1st Feb 17, 12:15 PM
    • 50,736 Posts
    • 64,145 Thanks
    Coupon-mad
    • #9
    • 1st Feb 17, 12:15 PM
    • #9
    • 1st Feb 17, 12:15 PM
    Read up in the newbies faq thread near the top of the forum on how to deal with appealing this.
    Originally posted by Quentin
    OK, same as any IPC firm. No appeal will work and you need to know what to ignore and what not to ignore (as above, covered in the sticky thread).
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 3:16 PM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    Coupon-mad. Thanks for the reply.

    I have read through the sticky and am unsure of what to do. There are so many area's covered and so many links i am a little confused.

    I understand i am new and being told to read through the sticky but is there any chance someone can send a link to which part. Again - i had a ticket from he ticket machine, i still have it, a copy was sent to the company but because it was not displayed in the windscreen (I had put it on the drivers door window) they are refusing the claim.

    Thanks again for the help.
    • twhitehousescat
    • By twhitehousescat 1st Feb 17, 3:32 PM
    • 767 Posts
    • 910 Thanks
    twhitehousescat
    Coupon-mad. Thanks for the reply.

    I have read through the sticky and am unsure of what to do. There are so many area's covered and so many links i am a little confused.

    I understand i am new and being told to read through the sticky but is there any chance someone can send a link to which part. Again - i had a ticket from he ticket machine, i still have it, a copy was sent to the company but because it was not displayed in the windscreen (I had put it on the drivers door window) they are refusing the claim.

    Thanks again for the help.
    Originally posted by LunaticSamurai
    http://forums.moneysavingexpert.com/showthread.php?t=4816822


    the company is a member of the IPC , so read instructions for IPC , NOT BPA
    Time pretending I was asleep whilst under his desk , has given me insight to this sordid world
    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 3:53 PM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    Ok so having read through that sticky is this what i need to send back to them?

    Dear {name of IPC member - only IPC members for this version!!!}

    Re PCN number:

    I am the keeper of the vehicle and am aware of your purported 'parking charge'. The driver will not be identified. I require the following information so that I can make an informed decision:

    1. Who is the party that contracted with your company?
    2. Is your charge based on damages for breach of contract? Answer yes or no.
    3. Please provide photos of the signs that you say were on site and which you contend formed a contract with the driver.
    4. Please provide all photographs taken of this vehicle.
    5. Please provide proof that the timing of any camera used was synchronised with all other cameras and/or systems & machines.

    Do not send debt collector letters and do not add any costs which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause (e.g. if you do not fully comply with the IPC Code of Practice in terms of signage at this site, for example) please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach.

    For the avoidance of doubt, I do not give you consent to process data relating to me or this vehicle, whether you have already obtained it or not. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days.

    Yours faithfully,
    • Fruitcake
    • By Fruitcake 1st Feb 17, 4:36 PM
    • 40,419 Posts
    • 80,738 Thanks
    Fruitcake
    No, you have already appealed once when you sent them a copy of the ticket. You can't appeal to the parking company again.

    The NEWBIES thread tells you what to do next when an IPC member rejects your original appeal. It is ignore anything and everything except real court papers. Since they know you paid and have a valid ticket, that is unlikely.
    If a judge asked you and you said you had put the ticket (here it is sir/madam) on the driver's window (which is by definition a wind-screen) I expect he/she would believe you.

    If you get any more parking tickets, read the NEWBIES thread first and then appeal as keeper. (I think you may have appealed as driver this time.)
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 7:23 PM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    Thank you for your help and support.
    • safarmuk
    • By safarmuk 1st Feb 17, 7:52 PM
    • 561 Posts
    • 991 Thanks
    safarmuk
    LunaticSamurai, you have two threads now where you appear to essentially be in the same position.

    You have a PCN from UK Car Park Management (or CPM as they call themselves).

    In both cases you are beyond the appeal to UK Car Park Management stage and as they are IPC members the next course of action would have been to appeal the IAS which as mentioned in the Newbie thread is considered futile.

    So what will happen now is you will get letters from DRP+ asking you to give them even more money (ignore but keep), letters from Gladstones asking you to pay DRP+ (ignore but keep) and then you MAY finally get a Letter Before Claim from Gladstones (this is the letter to look out for) ... when you get the LBC latter you come back here and you get help to build a defense, win in the Small Claims Court and then it is all over.

    The only other option you have is to try and find the landowner or agent that contracted UK Car Park Management and get them to cancel the PCN.

    In this case as previous posters have said your situation is ludicrous, you paid and put the payment ticket on your side windscreen ... UK Car Park Management are trying it on by saying it wasn't on the dash or front windscreen ... so you could also try writing to your MP and complaining about this ludicrous behavior and ask them to do something about this unregulated industry.
    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 8:56 PM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    LunaticSamurai, you have two threads now where you appear to essentially be in the same position.

    You have a PCN from UK Car Park Management (or CPM as they call themselves).

    In both cases you are beyond the appeal to UK Car Park Management stage and as they are IPC members the next course of action would have been to appeal the IAS which as mentioned in the Newbie thread is considered futile.

    So what will happen now is you will get letters from DRP+ asking you to give them even more money (ignore but keep), letters from Gladstones asking you to pay DRP+ (ignore but keep) and then you MAY finally get a Letter Before Claim from Gladstones (this is the letter to look out for) ... when you get the LBC latter you come back here and you get help to build a defense, win in the Small Claims Court and then it is all over.

    The only other option you have is to try and find the landowner or agent that contracted UK Car Park Management and get them to cancel the PCN.

    In this case as previous posters have said your situation is ludicrous, you paid and put the payment ticket on your side windscreen ... UK Car Park Management are trying it on by saying it wasn't on the dash or front windscreen ... so you could also try writing to your MP and complaining about this ludicrous behavior and ask them to do something about this unregulated industry.
    Originally posted by safarmuk
    Explains it all. Thank you . I will now take next steps and contact the landowner and my local MP. Thanks everyone. If there is a draft letter i can send my local MP that would be helpful otherwise i shall just send a standard letter.
    • LunaticSamurai
    • By LunaticSamurai 1st Feb 17, 9:13 PM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    I'd also like to say that the people giving out the tickets look more like door staff than ticket inspectors. They are wearing all black with yellow bands showing their badge on their arms. Is there a law or a regulation on this? Do you need specific training?
    • Coupon-mad
    • By Coupon-mad 1st Feb 17, 9:29 PM
    • 50,736 Posts
    • 64,145 Thanks
    Coupon-mad
    I'd also like to say that the people giving out the tickets look more like door staff than ticket inspectors. They are wearing all black with yellow bands showing their badge on their arms. Is there a law or a regulation on this? Do you need specific training?
    Originally posted by LunaticSamurai
    Any old ex-clamper (door security knuckle-dragger) can apply:

    https://en.wikipedia.org/wiki/Levi_Bellfield

    The entire industry remains rotten, despite clamping being made criminal in 2012.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • safarmuk
    • By safarmuk 2nd Feb 17, 1:01 AM
    • 561 Posts
    • 991 Thanks
    safarmuk
    Definitely find out who the landowner is and who contracted CPM ... then let us know what they say. From my experience with CPM the person who instructed CPM SHOULD have the ability to cancel tickets and especially in your case as you can prove you paid ...

    Do that first - the letter to your MP can wait
    Last edited by safarmuk; 02-02-2017 at 10:17 AM.
    • LunaticSamurai
    • By LunaticSamurai 6th Oct 17, 12:10 PM
    • 26 Posts
    • 2 Thanks
    LunaticSamurai
    Hi everyone.

    I have received today something that looks like a court letter, .

    It is stamped on the top with the crest and its says "Claim Form"

    Claiment:
    UK CAR PARK MANAGEMENT LTD

    -----------

    Address for sending documents and payments:

    GLADSTONES SOLICITORS LIMITED

    Then to the right of this 4 page document there is an address of a court in business centre Northampton.


    Amount claimed £186
    Court fee £25
    Legel representatives cost £50
    Total amount £243.53

    The driver of the vehicle -Reg- incurred the parking charges on the 05-01-17 for breaching the terms of parking on the land at the Quays Dock Head Road, Chatham Kent. The defendant was driving the vehicle and /or is the keeper of the vehicle AND THE CLAIMANT CLAIMS £160 for parking charges / damages and indemnity costs if applicable, together with interest of £8.53 pursuant to s69 of the County Courts Act 1984 at 8% pa, continuing to judgment at £0.04 per day.
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