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  • FIRST POST
    • tg99
    • By tg99 4th Jan 17, 11:05 PM
    • 483Posts
    • 211Thanks
    tg99
    Faster Payment Returned (Tesco to Santander)
    • #1
    • 4th Jan 17, 11:05 PM
    Faster Payment Returned (Tesco to Santander) 4th Jan 17 at 11:05 PM
    Made a faster payment from my Tesco current account to my Santander current account and payment never arrived whereas normally goes through in a matter of minutes as have done this transaction many a time. Shortly after 24 hours elapsed it reappeared in my Tesco account as 'FP returned'. Tesco say they sent the payment and must be error at Santander end; Santander say no evidence that they ever received it let alone returned it. Anyone had similar issue before?
Page 1
    • Ashen
    • By Ashen 4th Jan 17, 11:11 PM
    • 372 Posts
    • 234 Thanks
    Ashen
    • #2
    • 4th Jan 17, 11:11 PM
    • #2
    • 4th Jan 17, 11:11 PM
    Yes, I had this a few weeks ago.- £1000 sent to my Santander account from Tesco, didn't show up. I then got a 'Returned' entry in my Tesco account a day or so later.

    I tried a couple of days later again, it went through OK.
    • tg99
    • By tg99 5th Jan 17, 1:09 AM
    • 483 Posts
    • 211 Thanks
    tg99
    • #3
    • 5th Jan 17, 1:09 AM
    • #3
    • 5th Jan 17, 1:09 AM
    Yes, I had this a few weeks ago.- £1000 sent to my Santander account from Tesco, didn't show up. I then got a 'Returned' entry in my Tesco account a day or so later.

    I tried a couple of days later again, it went through OK.
    Originally posted by Ashen
    Did you find out the reason for the return?
    • agrinnall
    • By agrinnall 5th Jan 17, 8:34 AM
    • 17,919 Posts
    • 13,591 Thanks
    agrinnall
    • #4
    • 5th Jan 17, 8:34 AM
    • #4
    • 5th Jan 17, 8:34 AM
    Did you find out the reason for the return?
    Originally posted by tg99
    Does it matter? Did you incur bank charges as a result of the failure to fund your Santander account? If not, just do it again.
    • tg99
    • By tg99 5th Jan 17, 2:34 PM
    • 483 Posts
    • 211 Thanks
    tg99
    • #5
    • 5th Jan 17, 2:34 PM
    • #5
    • 5th Jan 17, 2:34 PM
    Does it matter?
    Originally posted by agrinnall
    Yes, otherwise I would not have asked.
    • Ashen
    • By Ashen 6th Jan 17, 1:04 AM
    • 372 Posts
    • 234 Thanks
    Ashen
    • #6
    • 6th Jan 17, 1:04 AM
    • #6
    • 6th Jan 17, 1:04 AM
    Did you find out the reason for the return?
    Originally posted by tg99
    No, as a one-off occurrence at the time, it would have taken too much effort and time to look into - for no gain and no guarantee of a correct answer.
    • andi2
    • By andi2 18th Jun 17, 9:17 AM
    • 636 Posts
    • 772 Thanks
    andi2
    • #7
    • 18th Jun 17, 9:17 AM
    • #7
    • 18th Jun 17, 9:17 AM
    Had the same two days ago & it looks as though the second attempt hasn't made it either. Tesco to Santander.

    If this one fails I'll send it somewhere else & try from there to Santander.

    (I know this thread is 6 months old, but finding it did reassure me somewhat, this morning)
    Smile and be happy, things can usually get worse!
    • Heng Leng
    • By Heng Leng 18th Jun 17, 4:34 PM
    • 3,952 Posts
    • 1,205 Thanks
    Heng Leng
    • #8
    • 18th Jun 17, 4:34 PM
    • #8
    • 18th Jun 17, 4:34 PM
    Seems a little odd that it took 24 hours to be unsuccessful.
    It's my understanding that FP inter-bank communication is realtime.
    • Shakin Steve
    • By Shakin Steve 18th Jun 17, 7:27 PM
    • 832 Posts
    • 616 Thanks
    Shakin Steve
    • #9
    • 18th Jun 17, 7:27 PM
    • #9
    • 18th Jun 17, 7:27 PM
    Are Santander actually running all their own systems now? I had accounts at both A&L and Abbey and trying to integrate the systems was a horrendous experience, for customers that is.
    I came into this world with nothing and I've got most of it left.
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