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    • monkeysrevenge
    • By monkeysrevenge 18th Oct 16, 8:23 PM
    • 53Posts
    • 7Thanks
    Damage deposit on credit card section 75
    • #1
    • 18th Oct 16, 8:23 PM
    Damage deposit on credit card section 75 18th Oct 16 at 8:23 PM
    Hi all

    Hopefully a quick quick question with an easy answer.

    I paid £500 for a hire vehicle a few weeks ago on credit card, which consisted of £250 for the hire and a £250 damage deposit.

    The company have had the vehicle back, confirmed it is in good condition and claim they refunded the money to my credit card on 30th September - however nothing has been credited yet.

    They are insistent (despite not being able to show me a refund receipt) that it has been done, but my credit card company say nothing is pending. They refuse to "re-issue" the refund regardless of what I say.

    My question is, can I make a partial claim under section 75 (i.e. £250 claim on the £500 total) or must any claims be for the whole amount of the transaction?
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    • zx81
    • By zx81 18th Oct 16, 8:43 PM
    • 8,913 Posts
    • 8,728 Thanks
    • #2
    • 18th Oct 16, 8:43 PM
    • #2
    • 18th Oct 16, 8:43 PM
    Yes, you can.
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