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  • FIRST POST
    • Cris1970
    • By Cris1970 17th Oct 16, 9:32 PM
    • 21Posts
    • 1Thanks
    Cris1970
    should i go to sony to repair my phone or use independent
    • #1
    • 17th Oct 16, 9:32 PM
    should i go to sony to repair my phone or use independent 17th Oct 16 at 9:32 PM
    Hi,
    I had a bad start to the week.
    My phone bounced out of my pocket and landed on floor cracking the screen of my Xperia z5. It is still under contract.

    My question is should I get Sony to repair phone which will cost more but keep it within warrantee.

    or should I use cheaper independent phone repair shop?
Page 1
    • Anthorn
    • By Anthorn 17th Oct 16, 9:43 PM
    • 2,498 Posts
    • 639 Thanks
    Anthorn
    • #2
    • 17th Oct 16, 9:43 PM
    • #2
    • 17th Oct 16, 9:43 PM
    Depends on how long the guarantee has to go and whether the guarantee covers accidental damage to the screen, probably not but check. First stop is your network who might be able to arrange a cheaper repair which will keep it within the guarantee.
    Saving for Xmas 2017 - A pound a day - 30/365

    Just because you're paranoid doesn't mean that someone isn't out to get you

    Unsliced bread: You can have it any thickness you want! The wonders of modern technology.
    • Frozen_up_north
    • By Frozen_up_north 18th Oct 16, 9:02 AM
    • 676 Posts
    • 261 Thanks
    Frozen_up_north
    • #3
    • 18th Oct 16, 9:02 AM
    • #3
    • 18th Oct 16, 9:02 AM
    There was a reply to another thread where an iPhone with a cracked screen was wrecked by a high street repair shop.

    I would be very wary of screen repairs in high street shops, anyone can set one up... especially when an expensive phone is under warranty, which will be void unless repaired by the manufacturer.
    • Anthorn
    • By Anthorn 18th Oct 16, 1:16 PM
    • 2,498 Posts
    • 639 Thanks
    Anthorn
    • #4
    • 18th Oct 16, 1:16 PM
    • #4
    • 18th Oct 16, 1:16 PM
    There was a reply to another thread where an iPhone with a cracked screen was wrecked by a high street repair shop.

    I would be very wary of screen repairs in high street shops, anyone can set one up... especially when an expensive phone is under warranty, which will be void unless repaired by the manufacturer.
    Originally posted by Frozen_up_north
    Or a repair service which is approved by the manufacturer
    Saving for Xmas 2017 - A pound a day - 30/365

    Just because you're paranoid doesn't mean that someone isn't out to get you

    Unsliced bread: You can have it any thickness you want! The wonders of modern technology.
    • boundy
    • By boundy 18th Oct 16, 1:19 PM
    • 137 Posts
    • 69 Thanks
    boundy
    • #5
    • 18th Oct 16, 1:19 PM
    • #5
    • 18th Oct 16, 1:19 PM
    I've done a screen replacement on a Z2 and a Z3 compact. Just need the replacement screen, mini torx bits, spreader tool, suction cup, heatgun/hairdryer and a decent youtube tutorial. Took about 30 minutes each, I think the Z5 comes with most of the chassis bonded into the screen, so make it even easier to change if you buy the right parts
    • empbreez
    • By empbreez 18th Oct 16, 1:50 PM
    • 1 Posts
    • 0 Thanks
    empbreez
    • #6
    • 18th Oct 16, 1:50 PM
    • #6
    • 18th Oct 16, 1:50 PM
    I equally can repair/fix both screen and other phone problems
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