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  • FIRST POST
    • Gers
    • By Gers 17th Oct 16, 2:04 PM
    • 4,699Posts
    • 24,769Thanks
    Gers
    Lloyds - Personal Relationship Manager
    • #1
    • 17th Oct 16, 2:04 PM
    Lloyds - Personal Relationship Manager 17th Oct 16 at 2:04 PM
    Just had a letter from Lloyds about providing me with a Personal Relationship Manager - don't think it's my own private counsellor or agony aunt.

    Has anyone else been offered this or even been using it?
    Last edited by Gers; 17-10-2016 at 2:27 PM.
Page 1
    • Gers
    • By Gers 17th Oct 16, 2:09 PM
    • 4,699 Posts
    • 24,769 Thanks
    Gers
    • #2
    • 17th Oct 16, 2:09 PM
    • #2
    • 17th Oct 16, 2:09 PM
    PS - according to their website:

    Get a dedicated Relationship Manager and additional services when you save or invest £100,000 or have £100,000 annual income
    I have neither of the above!
    • jonesMUFCforever
    • By jonesMUFCforever 17th Oct 16, 2:18 PM
    • 23,190 Posts
    • 10,539 Thanks
    jonesMUFCforever
    • #3
    • 17th Oct 16, 2:18 PM
    • #3
    • 17th Oct 16, 2:18 PM
    Could it be that the bank think you are a good bet for future business with them?
    So it means you get a named person who you can contact rather than talk to a nobody.
    What goes around - comes around
    give lots and you will always receive lots
    • Gers
    • By Gers 17th Oct 16, 2:27 PM
    • 4,699 Posts
    • 24,769 Thanks
    Gers
    • #4
    • 17th Oct 16, 2:27 PM
    • #4
    • 17th Oct 16, 2:27 PM
    Could it be that the bank think you are a good bet for future business with them?
    So it means you get a named person who you can contact rather than talk to a nobody.
    Originally posted by jonesMUFCforever
    Thanks for the suggestion - but I'm semi-retired and not in any position to do 'future business'. As they removed Vantage from their accounts I'm down to one 'normal' account and a Club one, along with a credit card I hardly use. Last time I used it was to pay for a flight to Australia in April which was paid off immediately (just wanted Sect 75 protection).

    They may realise that they've made a mistake if I contact them 'to be introduced' to my PRM.

    Cheers
    • EssexExile
    • By EssexExile 17th Oct 16, 4:12 PM
    • 1,734 Posts
    • 1,127 Thanks
    EssexExile
    • #5
    • 17th Oct 16, 4:12 PM
    • #5
    • 17th Oct 16, 4:12 PM
    I have a Relationship Manager at Santander. The only time I ever have any contact is when a new one wants to introduce himself, which is quite often.
    Tall, dark & handsome. Well two out of three ain't bad.
    • MABLE
    • By MABLE 17th Oct 16, 5:28 PM
    • 3,063 Posts
    • 1,615 Thanks
    MABLE
    • #6
    • 17th Oct 16, 5:28 PM
    • #6
    • 17th Oct 16, 5:28 PM
    I use to have one with Lloyds because in their eyes I was a special customer.
    Not sure why but she has long gone.
    • badger09
    • By badger09 17th Oct 16, 5:42 PM
    • 4,266 Posts
    • 3,480 Thanks
    badger09
    • #7
    • 17th Oct 16, 5:42 PM
    • #7
    • 17th Oct 16, 5:42 PM
    I use to have one with Lloyds because in their eyes I was a special customer.
    Not sure why but she has long gone.
    Originally posted by MABLE
    You just weren't special enough
    • MABLE
    • By MABLE 17th Oct 16, 5:54 PM
    • 3,063 Posts
    • 1,615 Thanks
    MABLE
    • #8
    • 17th Oct 16, 5:54 PM
    • #8
    • 17th Oct 16, 5:54 PM
    You just weren't special enough
    Originally posted by badger09
    Well thats life!
    • Gers
    • By Gers 17th Oct 16, 7:14 PM
    • 4,699 Posts
    • 24,769 Thanks
    Gers
    • #9
    • 17th Oct 16, 7:14 PM
    • #9
    • 17th Oct 16, 7:14 PM
    I use to have one with Lloyds because in their eyes I was a special customer.
    Not sure why but she has long gone.
    Originally posted by MABLE
    Yes, my letter says something along the lines of 'extremely valued customer'. I've had a current account with them since January 1976 and have kept it on even though it's no longer my main one.
    • bigadaj
    • By bigadaj 17th Oct 16, 9:16 PM
    • 7,831 Posts
    • 4,776 Thanks
    bigadaj
    I might be too cynical but I'd be checking my accounts extra carefully for charges after that notification.
    • Gers
    • By Gers 17th Oct 16, 10:59 PM
    • 4,699 Posts
    • 24,769 Thanks
    Gers
    I might be too cynical but I'd be checking my accounts extra carefully for charges after that notification.
    Originally posted by bigadaj
    What kind of charges? What for?
    • redmalc
    • By redmalc 18th Oct 16, 6:35 AM
    • 1,165 Posts
    • 440 Thanks
    redmalc
    If it's anything like the HSBC Premier manager,forget It.

    I was a customer of HSBC for Twenty plus years and after visiting the Premier Manager and listening to the well rehearsed chat I advised all of my savings were in the stock market managed by myself I never heard from him again.
    Since then my mortgage was paid off and they have downgraded my account,so I moved on
    • bigadaj
    • By bigadaj 18th Oct 16, 11:53 AM
    • 7,831 Posts
    • 4,776 Thanks
    bigadaj
    What kind of charges? What for?
    Originally posted by Gers
    For providing a relationship manager and other service levels.

    It's got to be paid for somewhere along the line, not that I'm saying banks have a reputation for excessive charging and not notifying their customers, perish the thought.
    • DrSyn
    • By DrSyn 18th Oct 16, 9:33 PM
    • 423 Posts
    • 192 Thanks
    DrSyn
    Maybe I have become cynical at my time of life, I can only think of two reasons why you are now getting a "Personal Relationship Manager".

    1. You are wealthy or at least the bank thinks you are. Therefore they want to get as much of your wealth for themselves as they can.

    2. "Personal Relationship Manager" is the new term for "Sales Person". They now want to sell you as much as they can, to increase their profits.

    Either way it will not hurt to keep an eye out for charges as "bigadaj" suggests. It has been known in the past, for some banks to switch people from free current accounts, to fee paying accounts without telling the customer about the switch!
    Last edited by DrSyn; 18-10-2016 at 9:43 PM.
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