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  • FIRST POST
    • MrsCMF
    • By MrsCMF 16th Oct 16, 6:21 PM
    • 1Posts
    • 0Thanks
    MrsCMF
    Deposit - mine or the dealers?
    • #1
    • 16th Oct 16, 6:21 PM
    Deposit - mine or the dealers? 16th Oct 16 at 6:21 PM
    My husband and I changed our mind on a vehicle we put a deposit on. The dealer says as we are cash buyers we are not entitled to the full deposit back (£500). He says they had costs to get the vehicle ready for us, cleaning, brake testing etc and it will be at least £250. He also argued they have lost a week of being able to sell the vehicle, and won't be able to re-advertise until tomorrow. We have seen it advertised online today. Also, I stated the garage would have to do all the checks for any purchaser, and the garage will be able to sell the van.
    What are our rights? Is the dealer pushing his luck?
Page 1
    • neilmcl
    • By neilmcl 16th Oct 16, 6:35 PM
    • 8,570 Posts
    • 5,607 Thanks
    neilmcl
    • #2
    • 16th Oct 16, 6:35 PM
    • #2
    • 16th Oct 16, 6:35 PM
    I think the dealer is being fair. A deposit is your commitment to buy the car and the dealer is entitled to keep a reasonable amount of that to cover any costs or losses they've incurred due to you reneging on that commitment.
    • motorguy
    • By motorguy 16th Oct 16, 6:39 PM
    • 13,788 Posts
    • 7,295 Thanks
    motorguy
    • #3
    • 16th Oct 16, 6:39 PM
    • #3
    • 16th Oct 16, 6:39 PM
    I think the dealer is being fair. A deposit is your commitment to buy the car and the dealer is entitled to keep a reasonable amount of that to cover any costs or losses they've incurred due to you reneging on that commitment.
    Originally posted by neilmcl
    +1

    A dealer can decline to refund based on "reasonable costs".

    Keeping the full £500 sounds a bit steep, but he can probably justify that quite easily, and could argue that he had to turn other prospective buyers away
    Regards

    Paul
    • Marktheshark
    • By Marktheshark 16th Oct 16, 6:43 PM
    • 5,317 Posts
    • 6,669 Thanks
    Marktheshark
    • #4
    • 16th Oct 16, 6:43 PM
    • #4
    • 16th Oct 16, 6:43 PM
    Deposits are totally at odds with any money saving advice.
    A lying crook now has your money and you will not get it back.
    Brexit will become whatever they invent it to be.
    • Fat Walt
    • By Fat Walt 16th Oct 16, 7:22 PM
    • 602 Posts
    • 327 Thanks
    Fat Walt
    • #5
    • 16th Oct 16, 7:22 PM
    • #5
    • 16th Oct 16, 7:22 PM
    Deposits are totally at odds with any money saving advice.
    A lying crook now has your money and you will not get it back.
    Originally posted by Marktheshark
    You're a !!!!, you've decided he's a crook and a liar based on what?
    • force ten
    • By force ten 16th Oct 16, 8:33 PM
    • 1,557 Posts
    • 1,044 Thanks
    force ten
    • #6
    • 16th Oct 16, 8:33 PM
    • #6
    • 16th Oct 16, 8:33 PM
    if you find a vehicle on the internet or in the press and call the dealer and pay a deposit to hold the car pending viewing/inspection then that would normally be a refundable deposit amount

    if you have gone to the dealers and viewed and test driven the car and on the strength of this agreed to buy the car and paid a deposit then this would be a different matter

    as soon as you leave the dealership they will put the wheels into motion prepping the car for delivery and they will send the V5 off to the DVLA to register the car in your name so they now have a car which is technically registered to you so the log book now shows an extra keeper which could put people off buying it and raise suspicion as to why the car is back up for sale so soon

    we all know the dealer can say the car was sold and the buyer changed his mind but nobody ever believes a secondhand car salesman

    you should have gone home and thought about the purchase before placing a deposit and agreeing to buy the car
    • rich13348
    • By rich13348 16th Oct 16, 8:54 PM
    • 633 Posts
    • 340 Thanks
    rich13348
    • #7
    • 16th Oct 16, 8:54 PM
    • #7
    • 16th Oct 16, 8:54 PM
    if you find a vehicle on the internet or in the press and call the dealer and pay a deposit to hold the car pending viewing/inspection then that would normally be a refundable deposit amount

    if you have gone to the dealers and viewed and test driven the car and on the strength of this agreed to buy the car and paid a deposit then this would be a different matter

    as soon as you leave the dealership they will put the wheels into motion prepping the car for delivery and they will send the V5 off to the DVLA to register the car in your name so they now have a car which is technically registered to you so the log book now shows an extra keeper which could put people off buying it and raise suspicion as to why the car is back up for sale so soon

    we all know the dealer can say the car was sold and the buyer changed his mind but nobody ever believes a secondhand car salesman

    you should have gone home and thought about the purchase before placing a deposit and agreeing to buy the car
    Originally posted by force ten
    I've only every signed the V5 after purchase and send it off after I have signed. They can't send it with no signature.
    • BeenThroughItAll
    • By BeenThroughItAll 16th Oct 16, 8:55 PM
    • 3,463 Posts
    • 2,773 Thanks
    BeenThroughItAll
    • #8
    • 16th Oct 16, 8:55 PM
    • #8
    • 16th Oct 16, 8:55 PM
    I've only every signed the V5 after purchase and send it off after I have signed. They can't send it with no signature.
    Originally posted by rich13348
    They can, and they do. I've also sent V5s off with no signature and they've always been processed in exactly the same way and timescale as a signed one.
    • force ten
    • By force ten 16th Oct 16, 9:15 PM
    • 1,557 Posts
    • 1,044 Thanks
    force ten
    • #9
    • 16th Oct 16, 9:15 PM
    • #9
    • 16th Oct 16, 9:15 PM
    I've only every signed the V5 after purchase and send it off after I have signed. They can't send it with no signature.
    Originally posted by rich13348
    i have never signed a V5 when purchasing a car form a dealers but i have always received the new V5 in my name a few weeks after purchase

    what you said may be the case for a private sale but i have never done that in a car dealership
    • motorguy
    • By motorguy 16th Oct 16, 9:39 PM
    • 13,788 Posts
    • 7,295 Thanks
    motorguy
    Deposits are totally at odds with any money saving advice.
    A lying crook now has your money and you will not get it back.
    Originally posted by Marktheshark
    As has been asked, on what basis is the dealer a lying crook?

    Deposits are non refundable otherwise what would be the point?
    Regards

    Paul
    • Nodding Donkey
    • By Nodding Donkey 16th Oct 16, 11:40 PM
    • 2,247 Posts
    • 1,832 Thanks
    Nodding Donkey
    While not 100% the fact that he is a car dealer does provide a clue.
    • Mercdriver
    • By Mercdriver 17th Oct 16, 2:57 AM
    • 595 Posts
    • 362 Thanks
    Mercdriver
    Deposits are totally at odds with any money saving advice.
    A lying crook now has your money and you will not get it back.
    Originally posted by Marktheshark
    I see you still talk total carp. You are like a pine tree. Pine trees never change.
    • hollie.weimeraner
    • By hollie.weimeraner 17th Oct 16, 9:25 AM
    • 1,204 Posts
    • 692 Thanks
    hollie.weimeraner
    As previously stated he has prepped it for you based on your intention to buy so he has incurred some costs.

    When he puts it back on sale he's not definitely going to sell the vehicle and may end up putting it through an auction therefore will have lost money by what he has already done.

    So IMHO he's perfectly entitled to withhold some of the deposit back to cover his costs.
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