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  • FIRST POST
    • Daz2009
    • By Daz2009 16th Oct 16, 3:05 PM
    • 871Posts
    • 310Thanks
    Daz2009
    Zanussi / Currys warranties
    • #1
    • 16th Oct 16, 3:05 PM
    Zanussi / Currys warranties 16th Oct 16 at 3:05 PM
    Just been into Currys to buy an electric oven.The Zanussi one I wanted was out of stock but while chatting to the sales assistant he told me it was covered by Zanussi's 1 year warranty which was parts only and if I wanted more I'd have to take out a Currys extended warranty.
    When I pointed out the Sale of goods act he claimed he didn't know about that.
    Checking on Zanussis's website they say their warranty covers parts and service which I presume to mean labour.

    Thoughts ?
Page 1
    • EssexExile
    • By EssexExile 16th Oct 16, 3:31 PM
    • 1,737 Posts
    • 1,127 Thanks
    EssexExile
    • #2
    • 16th Oct 16, 3:31 PM
    • #2
    • 16th Oct 16, 3:31 PM
    Of course it covers parts & labour.
    Tall, dark & handsome. Well two out of three ain't bad.
    • Daz2009
    • By Daz2009 16th Oct 16, 4:44 PM
    • 871 Posts
    • 310 Thanks
    Daz2009
    • #3
    • 16th Oct 16, 4:44 PM
    • #3
    • 16th Oct 16, 4:44 PM
    Maybe someone should tell Curry's
    • Hermione Granger
    • By Hermione Granger 16th Oct 16, 4:50 PM
    • 659 Posts
    • 975 Thanks
    Hermione Granger
    • #4
    • 16th Oct 16, 4:50 PM
    • #4
    • 16th Oct 16, 4:50 PM
    When I pointed out the Sale of goods act he claimed he didn't know about that.
    Originally posted by Daz2009
    Well, seeing as the Sale of goods act no longer covers consumer sales, why would he need to know about it?
    • Daz2009
    • By Daz2009 16th Oct 16, 5:14 PM
    • 871 Posts
    • 310 Thanks
    Daz2009
    • #5
    • 16th Oct 16, 5:14 PM
    • #5
    • 16th Oct 16, 5:14 PM
    Well, seeing as the Sale of goods act no longer covers consumer sales, why would he need to know about it?
    Originally posted by Hermione Granger
    Ok so it's now called The Consumer Rights Act but that change only happened 2 weeks ago, so yes,he should be aware of 1 or the other don't you think.
    Anyway you're missing the point,he reckoned it was the manufacturers problem not the retailers even when I pointed out he was wrong.
    • LABMAN
    • By LABMAN 16th Oct 16, 5:24 PM
    • 477 Posts
    • 690 Thanks
    LABMAN
    • #6
    • 16th Oct 16, 5:24 PM
    • #6
    • 16th Oct 16, 5:24 PM
    Ok so it's now called The Consumer Rights Act but that change only happened 2 weeks ago, so yes,he should be aware of 1 or the other don't you think.
    Anyway you're missing the point,he reckoned it was the manufacturers problem not the retailers even when I pointed out he was wrong.
    Originally posted by Daz2009
    It was October 2015
    Je suis Parisien
    • theonlywayisup
    • By theonlywayisup 16th Oct 16, 5:30 PM
    • 9,690 Posts
    • 6,506 Thanks
    theonlywayisup
    • #7
    • 16th Oct 16, 5:30 PM
    • #7
    • 16th Oct 16, 5:30 PM
    Ok so it's now called The Consumer Rights Act but that change only happened 2 weeks ago, so yes,he should be aware of 1 or the other don't you think.
    Anyway you're missing the point,he reckoned it was the manufacturers problem not the retailers even when I pointed out he was wrong.
    Originally posted by Daz2009
    Now you know that Curry's don't have a clue, why don't you buy somewhere else?
    "I suggest you read who's thread this is and you will find its MINE". sic
    • EssexExile
    • By EssexExile 16th Oct 16, 6:01 PM
    • 1,737 Posts
    • 1,127 Thanks
    EssexExile
    • #8
    • 16th Oct 16, 6:01 PM
    • #8
    • 16th Oct 16, 6:01 PM
    I know legally it's the retailers problem to get things fixed but in practice the manufacturer does it. If your new Zanussi (or other brand) breaks down under guarantee you could call Currys (or other retailer), they will then call the manufacturer & arrange for an engineer to visit at a time of their choosing. If you call the manufacturer direct you can arrange a visit at a time convenient to you. Just have the receipt handy, although the engineer will be able to tell how long ago it was made.
    Tall, dark & handsome. Well two out of three ain't bad.
    • Daz2009
    • By Daz2009 16th Oct 16, 7:04 PM
    • 871 Posts
    • 310 Thanks
    Daz2009
    • #9
    • 16th Oct 16, 7:04 PM
    • #9
    • 16th Oct 16, 7:04 PM
    It was October 2015
    Originally posted by LABMAN
    Fair dos,my mistake,but don't you think the salesman should be aware of any relevant legislation ?
    • Daz2009
    • By Daz2009 16th Oct 16, 7:04 PM
    • 871 Posts
    • 310 Thanks
    Daz2009
    Now you know that Curry's don't have a clue, why don't you buy somewhere else?
    Originally posted by theonlywayisup
    As I said they were out of stock so I didn't buy.
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