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  • FIRST POST
    • grunnie
    • By grunnie 15th Oct 16, 9:21 AM
    • 1,473Posts
    • 7,689Thanks
    grunnie
    John Lewis card Vent
    • #1
    • 15th Oct 16, 9:21 AM
    John Lewis card Vent 15th Oct 16 at 9:21 AM
    JL have updated their partnership card website security. But they have removed the date your statement is due and also the pending amount.
    Ok so I can add the amount to pay to the amount I have left to spend and subtract it from my limit but it was much easier when they just listed it
    Also I can't get through on the phone!
    Come on John Lewis I expect better than this from you
Page 1
    • theonlywayisup
    • By theonlywayisup 15th Oct 16, 9:44 AM
    • 9,686 Posts
    • 6,506 Thanks
    theonlywayisup
    • #2
    • 15th Oct 16, 9:44 AM
    • #2
    • 15th Oct 16, 9:44 AM
    I've just re registered to the new site and I can see the due date for the statement on the main page.
    "I suggest you read who's thread this is and you will find its MINE". sic
    • photome
    • By photome 15th Oct 16, 10:24 AM
    • 12,000 Posts
    • 7,515 Thanks
    photome
    • #3
    • 15th Oct 16, 10:24 AM
    • #3
    • 15th Oct 16, 10:24 AM
    is it a temp issue due to the problems

    http://www.moneysavingexpert.com/news/cards/2016/10/john-lewis?_ga=1.163041407.239402207.1470563273
    • grunnie
    • By grunnie 16th Oct 16, 9:26 AM
    • 1,473 Posts
    • 7,689 Thanks
    grunnie
    • #4
    • 16th Oct 16, 9:26 AM
    • #4
    • 16th Oct 16, 9:26 AM
    How did I miss that!


    Got through eventually - 8.30 on a Saturday evening is obviously the best time to call. JL are still trying to update their partnership website and pending will be added. They have had thousands of complaints about it. Nice to know it's not just me.
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