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  • FIRST POST
    • NicNicP
    • By NicNicP 15th Oct 16, 8:12 AM
    • 157Posts
    • 81Thanks
    NicNicP
    Travel insurance question.
    • #1
    • 15th Oct 16, 8:12 AM
    Travel insurance question. 15th Oct 16 at 8:12 AM
    My family were due to go to Florida on Monday with my parents and my brother and his family. My sister-in-law was found to have a broken hip yesterday and is due to have surgery later today. I have spoken to our insurance company but the claims department are closed until 9am Monday so am unable to get 'proper' advise. Has anyone been in a similar situation and is able to advise how much we are likely to be able to claim back? Obviously park tickets have been booked as well as cars, flights and accommodation. Trouble is we're booked to be collected by mini bus are 6.30am so need to decide whether to cancel or if the loss will be too great, to go ahead with the holiday minus my brother. Ideally we'd like to cancel and rebook. Any advise would be much appreciated.
Page 1
    • Quentin
    • By Quentin 15th Oct 16, 9:59 AM
    • 30,265 Posts
    • 14,354 Thanks
    Quentin
    • #2
    • 15th Oct 16, 9:59 AM
    • #2
    • 15th Oct 16, 9:59 AM
    Read up your policy to see if cancellation by you due to a member of the party being unable to travel is covered, and if so then check your wording to see what items of your trip will be covered


    Then take it from there.
    • dacouch
    • By dacouch 15th Oct 16, 2:02 PM
    • 19,740 Posts
    • 12,107 Thanks
    dacouch
    • #3
    • 15th Oct 16, 2:02 PM
    • #3
    • 15th Oct 16, 2:02 PM
    Do you all have travel Insurance with the same company or has each family arranged their own cover?
    • NicNicP
    • By NicNicP 15th Oct 16, 2:20 PM
    • 157 Posts
    • 81 Thanks
    NicNicP
    • #4
    • 15th Oct 16, 2:20 PM
    • #4
    • 15th Oct 16, 2:20 PM
    We've all got our own cover. We're insured against the cost of the holiday, just wondered about park tickets, etc. Park tickets alone were £5000!
    • Sharon71
    • By Sharon71 24th Nov 16, 1:28 PM
    • 1 Posts
    • 0 Thanks
    Sharon71
    • #5
    • 24th Nov 16, 1:28 PM
    • #5
    • 24th Nov 16, 1:28 PM
    Hi

    I have holiday insurance with Atlas and when i was running in fuerteventura i fell over an exposed water pipe that would normally be hidden. The pipe was exposed due to heavy rainfall. I sustained several cuts and grazes on my chest, knee and hands. I was seen in A&E due to the swollen knee. The xray showed inflammation and fortunately no broken bones or ligament damage. Advised to rest and apply ice.
    I remained in my hotel room for the remainder of my holiday as i couldn't weight-bear and was unable to put my foot flat to the floor. I went to the restaurant for meals with the support of my husband. My insurance company informs me that my policy doesn't cover for being bed-bound and as i wasn't admitted all i could claim for would be medication which isn't worth it with the excess etc...

    Because I spend 6 days out of 7 in my hotel room am i able to claim for reimbursement of the holiday?
    I have emailed golf resort fuerteventura as they are responsible for the pipes and they have replied to say thank you and they have corrected the pipe. I emailed them pics of my injuries too but they didn't offer compensation.
    Any suggestions would be gratefully received.
    • csgohan4
    • By csgohan4 24th Nov 16, 2:49 PM
    • 2,568 Posts
    • 1,585 Thanks
    csgohan4
    • #6
    • 24th Nov 16, 2:49 PM
    • #6
    • 24th Nov 16, 2:49 PM
    Hi

    I have holiday insurance with Atlas and when i was running in fuerteventura i fell over an exposed water pipe that would normally be hidden. The pipe was exposed due to heavy rainfall. I sustained several cuts and grazes on my chest, knee and hands. I was seen in A&E due to the swollen knee. The xray showed inflammation and fortunately no broken bones or ligament damage. Advised to rest and apply ice.
    I remained in my hotel room for the remainder of my holiday as i couldn't weight-bear and was unable to put my foot flat to the floor. I went to the restaurant for meals with the support of my husband. My insurance company informs me that my policy doesn't cover for being bed-bound and as i wasn't admitted all i could claim for would be medication which isn't worth it with the excess etc...

    Because I spend 6 days out of 7 in my hotel room am i able to claim for reimbursement of the holiday?
    I have emailed golf resort fuerteventura as they are responsible for the pipes and they have replied to say thank you and they have corrected the pipe. I emailed them pics of my injuries too but they didn't offer compensation.
    Any suggestions would be gratefully received.
    Originally posted by Sharon71
    Please make your own thread on this as you are hijacking someone's elses thread
    "It is prudent when shopping for something important, not to limit yourself to Pound land"
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