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  • FIRST POST
    • kafoa
    • By kafoa 13th Oct 16, 10:59 PM
    • 3Posts
    • 0Thanks
    kafoa
    Can only get fibre with BT
    • #1
    • 13th Oct 16, 10:59 PM
    Can only get fibre with BT 13th Oct 16 at 10:59 PM
    Over a year ago I was looking to get fibreoptic broadband as we streamed all our TV. On every broadband checker I tried it said it wasn't available in our area.

    I also tried each suppliers websites and they all said the same, except BT who offered us BT infinity. It has been really fast, and it was a good deal £10 per month. Now it's more than doubled I'm looking for a new provider. They all say I can't get it in my area.

    So does that sound right? That I can only get it with BT?
Page 1
    • forgotmyname
    • By forgotmyname 13th Oct 16, 11:36 PM
    • 23,354 Posts
    • 9,208 Thanks
    forgotmyname
    • #2
    • 13th Oct 16, 11:36 PM
    • #2
    • 13th Oct 16, 11:36 PM
    Plusnet is BT under another name and sometimes cheaper.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • unforeseen
    • By unforeseen 14th Oct 16, 7:19 AM
    • 830 Posts
    • 1,095 Thanks
    unforeseen
    • #3
    • 14th Oct 16, 7:19 AM
    • #3
    • 14th Oct 16, 7:19 AM
    Do you have FTTP or FTTC?

    If the former then you are limited to only a few companies such as BT, Zen, A&A and one or 2 others I can't think of ATM
    • lee111s
    • By lee111s 14th Oct 16, 9:02 AM
    • 2,470 Posts
    • 1,754 Thanks
    lee111s
    • #4
    • 14th Oct 16, 9:02 AM
    • #4
    • 14th Oct 16, 9:02 AM
    Can you out your number into here http://www.dslchecker.bt.com and post the result please?
    • kafoa
    • By kafoa 22nd Oct 16, 11:26 AM
    • 3 Posts
    • 0 Thanks
    kafoa
    • #5
    • 22nd Oct 16, 11:26 AM
    • #5
    • 22nd Oct 16, 11:26 AM
    Sorry for the delay - here's the results:
    BT BROADBAND AVAILABILITY CHECKER


    Featured Products
    Downstream Line Rate(Mbps)
    Upstream Line Rate(Mbps)
    Downstream Range(Mbps)
    WBC FTTP Availability Date

    Left in Jumper
    WBC FTTP
    Up to 330
    Up to 30
    --
    Available
    --
    --
    ADSL Products
    Downstream Line Rate(Mbps)
    Upstream Line Rate(Mbps)
    Downstream Range(Mbps)
    Availability Date

    Left in Jumper
    WBC ADSL 2+
    Up to 1
    --
    0.25 to 2
    Available
    --
    Yes
    WBC ADSL 2+ Annex M
    Up to 1
    Up to 0.5
    0.25 to 2
    Available
    --
    Yes
    ADSL Max
    Up to 1
    --
    0.75 to 2.5
    Available
    --
    --
    WBC Fixed Rate
    0.5
    --
    --
    Available
    --
    Yes
    Fixed Rate
    0.5
    --
    --
    Available
    --
    --
    Other Offerings



    Availability Date


    VDSL Multicast
    --
    --
    --
    Available
    --
    --
    ADSL Multicast
    --
    --
    --
    Available
    --
    --
    • kafoa
    • By kafoa 22nd Oct 16, 11:42 AM
    • 3 Posts
    • 0 Thanks
    kafoa
    • #6
    • 22nd Oct 16, 11:42 AM
    • #6
    • 22nd Oct 16, 11:42 AM
    Sorry looks a bit crazy when I copied it.

    Plusnet can't offer me fibre. Can't decide whether to put up with the high cost, or to switch back to regular broadband. It's been so great having fast internet.
    • unforeseen
    • By unforeseen 22nd Oct 16, 12:32 PM
    • 830 Posts
    • 1,095 Thanks
    unforeseen
    • #7
    • 22nd Oct 16, 12:32 PM
    • #7
    • 22nd Oct 16, 12:32 PM
    You need to look for ISPs that supply FTTP as that is your only fibre option.

    Thinkbroadband.com may have a fuller list than I mentioned of FTTP ISPs
    • JJ Egan
    • By JJ Egan 22nd Oct 16, 12:33 PM
    • 8,848 Posts
    • 3,580 Thanks
    JJ Egan
    • #8
    • 22nd Oct 16, 12:33 PM
    • #8
    • 22nd Oct 16, 12:33 PM
    Infinity 1 52mb is currently £12 pm unlimited .
    • iniltous
    • By iniltous 22nd Oct 16, 1:05 PM
    • 1,105 Posts
    • 360 Thanks
    iniltous
    • #9
    • 22nd Oct 16, 1:05 PM
    • #9
    • 22nd Oct 16, 1:05 PM
    Is your property a relatively 'new build' or a property that had existing 'copper pair' line and was retro provided with FTTP ?
    If you are in a FTTP only property( if the house is 'new' then it may only have fibre and no copper ) then there are not many providers to chose from and BT are probably the cheapest that can offer service, if your property has access to both a copper and fibre service, it's unlikely that there will be FTTC and FTTP in your area , so you would have to get regular exchange based broadband from the provider of your choice
    If a copper based service is available and you go down that route you may have to pay for a 'new' line to be installed ( a copper line rather than a fibre)
    • unforeseen
    • By unforeseen 22nd Oct 16, 1:08 PM
    • 830 Posts
    • 1,095 Thanks
    unforeseen
    I don't believe that the Infinity products are available over FTTP.

    ETA
    Confirmed by BT via live chat
    BT Infinity 1 and 2 is a FTTC service (Fibre To The Cabinet). This means that a fibre cable from the exchange to your local green phone cabinet is installed and then the fibre speeds are delivered via a standard copper phone line from your cabinet to your home.
    • iniltous
    • By iniltous 22nd Oct 16, 1:16 PM
    • 1,105 Posts
    • 360 Thanks
    iniltous
    I don't believe that the Infinity products are available over FTTP.

    ETA
    Confirmed by BT via live chat
    Originally posted by unforeseen
    Is this is from a BT employee ?, If it is I think they are wrong, FTTP from 'BT' you can have Infinity 1 and 2 same speeds as FTTC customers, but you can also have Infinity 3 and 4 , upto (I think) 330Mb, Infinity 3 and 4 only available to FTTP customers,
    Infinity being the BT brand name, other providers will call their FTTP service something else, even if it's delivered over the same OR infrastructure
    Last edited by iniltous; 22-10-2016 at 1:19 PM.
    • unforeseen
    • By unforeseen 22nd Oct 16, 3:47 PM
    • 830 Posts
    • 1,095 Thanks
    unforeseen
    Is this is from a BT employee ?, If it is I think they are wrong,
    Originally posted by iniltous
    I assume that they were a BT employee as it was on live chat on the BT site

    You may be able to get similar products but will it be with the same perks, discounts, gotchas as they are currently advertising for their Infinity products over FTTC
    Last edited by unforeseen; 22-10-2016 at 3:49 PM.
    • Smodlet
    • By Smodlet 22nd Oct 16, 4:12 PM
    • 1,821 Posts
    • 3,025 Thanks
    Smodlet
    Have you tried www.samknows.com to see who has what in your local exchange? I doubt it will make any difference but takes only two minutes to check.

    If you are right next to the exchange, the DSL may not be that slow but it will not compare to fibre speeds.
    What is this life, if, sweet wordsmith, we have no time to take the pith?

    Every stew starts with the first onion.

    I took it upon myself to investigate a trifle; it had custard, jelly, soggy sponge things...
    • steveE2
    • By steveE2 22nd Oct 16, 4:49 PM
    • 1,082 Posts
    • 995 Thanks
    steveE2
    unforseen has mentioned in post#2 alternative FTTP ISP's two others I know of are idnet and icuk.net,All of these are more expensive than BT.

    Plusnet will supply FTTP BUT you have to order via telesales not online and have to take a standard adsl product first and then they will upgrade to FTTP,this means you miss out on any cashback and deals advertised on site and it's an 18 month contract.

    Have you tried asking BT for a discount?
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