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  • FIRST POST
    • Nicki
    • By Nicki 12th Oct 16, 8:48 PM
    • 7,415Posts
    • 26,032Thanks
    Nicki
    Mouse in restaurant
    • #1
    • 12th Oct 16, 8:48 PM
    Mouse in restaurant 12th Oct 16 at 8:48 PM
    Haven't ventured here before so bracing myself for responses!

    I took some clients out to a nice restaurant for lunch today and just after the main course arrived, a mouse ran out of the kitchen and across the dining room floor! The waiters weren't at all surprised and said it was a common problem!

    I didn't eat any of the rest of my meal as I felt quite sick at the thought but my guests fortunately thought it was quite funny and finished theirs (though to be fair they didn't fancy ordering a dessert!)

    I complained to the restaurant afterwards but still didn't get an explanation or apology.

    What would you think? Would you report to Environmental Health?
Page 1
    • daytona0
    • By daytona0 12th Oct 16, 8:56 PM
    • 1,796 Posts
    • 2,020 Thanks
    daytona0
    • #2
    • 12th Oct 16, 8:56 PM
    • #2
    • 12th Oct 16, 8:56 PM
    What's wrong with that? I hear they are excellent cooks!

    ent.
    • Gavin83
    • By Gavin83 12th Oct 16, 9:21 PM
    • 3,863 Posts
    • 5,847 Thanks
    Gavin83
    • #3
    • 12th Oct 16, 9:21 PM
    • #3
    • 12th Oct 16, 9:21 PM
    Haven't ventured here before so bracing myself for responses!

    I took some clients out to a nice restaurant for lunch today and just after the main course arrived, a mouse ran out of the kitchen and across the dining room floor! The waiters weren't at all surprised and said it was a common problem!

    I didn't eat any of the rest of my meal as I felt quite sick at the thought but my guests fortunately thought it was quite funny and finished theirs (though to be fair they didn't fancy ordering a dessert!)

    I complained to the restaurant afterwards but still didn't get an explanation or apology.

    What would you think? Would you report to Environmental Health?
    Originally posted by Nicki
    Yes. I wouldn't expect mice in restaurants.

    How nice was the restaurant?
    • Nicki
    • By Nicki 12th Oct 16, 9:25 PM
    • 7,415 Posts
    • 26,032 Thanks
    Nicki
    • #4
    • 12th Oct 16, 9:25 PM
    • #4
    • 12th Oct 16, 9:25 PM
    Set lunch menu was £35 for two courses, without drinks, so quite nice or would have bee without mice.
    • greatgimpo
    • By greatgimpo 12th Oct 16, 9:28 PM
    • 647 Posts
    • 847 Thanks
    greatgimpo
    • #5
    • 12th Oct 16, 9:28 PM
    • #5
    • 12th Oct 16, 9:28 PM
    Set lunch menu was £35 for two courses, without drinks, so quite nice or would have bee without mice.
    Originally posted by Nicki
    Don't tell me, bubble and squeak followed by strawberry mous(s)e.
    • marcarm
    • By marcarm 12th Oct 16, 9:47 PM
    • 559 Posts
    • 677 Thanks
    marcarm
    • #6
    • 12th Oct 16, 9:47 PM
    • #6
    • 12th Oct 16, 9:47 PM
    Mouse in restaurant, what amma gonna do?
    • shaun from Africa
    • By shaun from Africa 12th Oct 16, 9:53 PM
    • 8,706 Posts
    • 9,763 Thanks
    shaun from Africa
    • #7
    • 12th Oct 16, 9:53 PM
    • #7
    • 12th Oct 16, 9:53 PM
    What sort of location was the restaurant in?

    If it was in a town or city then a mouse could well be a sign of poor hygiene but this may not be the case if it a restaurant out in the sticks somewhere.

    Many years ago I used to work in a pub and this was in a rural location. There were fields all around and the pub owners kept a wide variety of livestock and there was a large stable just a few feet from the back of the place.
    Because of this it was fairly common to find wood mice in the bar and you'd occasionally see one running in to the building through an open door.
    • Nicki
    • By Nicki 12th Oct 16, 9:57 PM
    • 7,415 Posts
    • 26,032 Thanks
    Nicki
    • #8
    • 12th Oct 16, 9:57 PM
    • #8
    • 12th Oct 16, 9:57 PM
    Central London, so mice aren't unknown in that area of course. If there is a problem though to what extent can they be keeping their working surfaces clean enough to prepare food?
    • shaun from Africa
    • By shaun from Africa 12th Oct 16, 10:03 PM
    • 8,706 Posts
    • 9,763 Thanks
    shaun from Africa
    • #9
    • 12th Oct 16, 10:03 PM
    • #9
    • 12th Oct 16, 10:03 PM
    The way I look at it is that it wouldn't do any harm to report it to the environmental health dept of the local council.

    If they send someone around to do an inspection and they find nothing much wrong then that will be the end of the matter.
    They may however find flagrant breaches of hygiene rules in which case a report was well deserved.
    • Owain Moneysaver
    • By Owain Moneysaver 12th Oct 16, 10:28 PM
    • 6,870 Posts
    • 7,059 Thanks
    Owain Moneysaver
    Would you report to Environmental Health?
    Originally posted by Nicki
    Too right I would.
    Wins and Freebies: τøøτhραṡτε, τεα-τøώεl
    • pollypenny
    • By pollypenny 13th Oct 16, 7:00 AM
    • 20,710 Posts
    • 52,714 Thanks
    pollypenny
    Report it, report it, report it!
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
    • photome
    • By photome 13th Oct 16, 7:14 AM
    • 12,002 Posts
    • 7,515 Thanks
    photome
    not sure why you need to ask.

    report it
    • Kaye1
    • By Kaye1 13th Oct 16, 9:27 AM
    • 491 Posts
    • 1,230 Thanks
    Kaye1
    What is their 'score on the door' score? (A jumbled sentence, I know!)

    It may just be 'one of those things'- old building etc or it may be a sign of something worse.

    https://www.scoresonthedoors.org.uk/
    • Laz123
    • By Laz123 13th Oct 16, 10:05 AM
    • 1,381 Posts
    • 828 Thanks
    Laz123
    I saw a mouse!
    Where?
    There on the stair!
    Where on the stair?
    Right there!
    A little mouse with clogs on
    Well I declare!
    Going clip-clippety-clop on the stair
    Oh yeah

    As others have advised. Report it. They're a health hazard and are classed as vermin.
    I like life. It's something to do.

    Ronnie Shakes
    • shaun from Africa
    • By shaun from Africa 13th Oct 16, 1:47 PM
    • 8,706 Posts
    • 9,763 Thanks
    shaun from Africa
    There is a very easy way to send a report:
    https://www.food.gov.uk/enforcement/report-problem


    Just type in the name and the start of the address and it should automatically come up with the full address and the name of the relevant local body that the report will go to.
    • RichardD1970
    • By RichardD1970 13th Oct 16, 4:14 PM
    • 2,356 Posts
    • 3,450 Thanks
    RichardD1970
    What's wrong with that? I hear they are excellent cooks!

    Originally posted by daytona0
    That's a rat, completely different ball game.
    • daytona0
    • By daytona0 13th Oct 16, 8:29 PM
    • 1,796 Posts
    • 2,020 Thanks
    daytona0
    That's a rat, completely different ball game.
    Originally posted by RichardD1970
    ent.
    • oldhand
    • By oldhand 14th Oct 16, 2:31 PM
    • 3,159 Posts
    • 6,926 Thanks
    oldhand
    To be honest and not for a minute trying to belittle your post but I would have been much more concerned at a dead mouse which would certainly show poor hygiene.I live in the countryside and my local restaurant is here also.Now both in the bar and restaurant whilst they are certainly not commonplace they are seen on occasion although there are traps set.
    I would also worry more if it had been a rat but as you had no reply from the restaurant I would report it if for no other reason than to give the owners a reason to improve hygiene...
    • shaun from Africa
    • By shaun from Africa 14th Oct 16, 5:45 PM
    • 8,706 Posts
    • 9,763 Thanks
    shaun from Africa
    To be honest and not for a minute trying to belittle your post but I would have been much more concerned at a dead mouse
    Originally posted by oldhand
    I would also be a bit concerned to see a dead mouse running out of the kitchen!
    • Nicki
    • By Nicki 14th Oct 16, 6:00 PM
    • 7,415 Posts
    • 26,032 Thanks
    Nicki
    Thanks everyone. I did report and environmental health did go in and as my old granny would say "there's never just one mouse". A wide scale problem has been identified and hopefully will now be addressed.

    No contact from the restaurant though - certainly not an apology for what happened or any form of goodwill gesture in relation to the part of the meal we didn't eat but paid for. So won't be going back there again!
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