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  • FIRST POST
    • Colgoo
    • By Colgoo 12th Oct 16, 1:44 PM
    • 4Posts
    • 0Thanks
    Colgoo
    Trouble getting confirmation of parking charge payment
    • #1
    • 12th Oct 16, 1:44 PM
    Trouble getting confirmation of parking charge payment 12th Oct 16 at 1:44 PM
    I've received a PCN, challenged it as I didn't know the land was now private (poor signage), failed, received a County Court claim and paid it in good time. I did this despite the process of a notice on the windscreen not being followed along with the company ignoring (not rejecting) my appeal and loading the charge. They passed it to Gladstones who took it to the County Court. I am not impressed at all with Gladstone's handling of the case as they just accepted shambolic handling by the parking enforcement company but I felt intimidated and bullied by the County Court claim so paid Gladstones the £200+ direct as instructed. I'm now struggling to get confirmation of full and final settlement from them so I can be sure I've averted a CCJ. How can one put pressure on a solicitors without incurring costs please?!
    Last edited by Colgoo; 12-10-2016 at 1:45 PM. Reason: omission!
Page 1
    • peter_the_piper
    • By peter_the_piper 12th Oct 16, 1:48 PM
    • 24,292 Posts
    • 29,945 Thanks
    peter_the_piper
    • #2
    • 12th Oct 16, 1:48 PM
    • #2
    • 12th Oct 16, 1:48 PM
    What a pity you did not come here first, before the appeal went in to whoever the ppc was. Did you ever get papers genuinely from the court or was it just Gladstones normal threat 'o' gram?
    Millies due back at Christmas.
    • beamerguy
    • By beamerguy 12th Oct 16, 1:51 PM
    • 4,150 Posts
    • 4,772 Thanks
    beamerguy
    • #3
    • 12th Oct 16, 1:51 PM
    • #3
    • 12th Oct 16, 1:51 PM
    I've received a PCN, challenged it as I didn't know the land was now private (poor signage), failed, received a County Court claim and paid it in good time. I did this despite the process of a notice on the windscreen not being followed along with the company ignoring (not rejecting) my appeal and loading the charge. They passed it to Gladstones who took it to the County Court. I am not impressed at all with Gladstone's handling of the case as they just accepted shambolic handling by the parking enforcement company but I felt intimidated and bullied by the County Court claim so paid Gladstones the £200+ direct as instructed. I'm now struggling to get confirmation of full and final settlement from them so I can be sure I've averted a CCJ. How can one put pressure on a solicitors without incurring costs please?!
    Originally posted by Colgoo
    OH DEAR, why on earth pay ??

    Gladstones have your money now so write it off, they are indeed a disgusting company. You paid so there should be no court case and no CCJ, Gladstones cannot do that.
    Best check your credit report to be sure.

    Next time DON'T PAY SCAMMERS, You have been ripped off
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Colgoo
    • By Colgoo 12th Oct 16, 1:52 PM
    • 4 Posts
    • 0 Thanks
    Colgoo
    • #4
    • 12th Oct 16, 1:52 PM
    • #4
    • 12th Oct 16, 1:52 PM
    Yes, I wish I'd come to you first and yes it was an official CC claim form. I returned the Acknowledgement of Service part to get an extra 14 days to defend part of the claim but got cold feet after talking to my local CAB and paid.
    • beamerguy
    • By beamerguy 12th Oct 16, 1:55 PM
    • 4,150 Posts
    • 4,772 Thanks
    beamerguy
    • #5
    • 12th Oct 16, 1:55 PM
    • #5
    • 12th Oct 16, 1:55 PM
    Yes, I wish I'd come to you first and yes it was an official CC claim form. I returned the Acknowledgement of Service part to get an extra 14 days to defend part of the claim but got cold feet after talking to my local CAB and paid.
    Originally posted by Colgoo
    A warning to everyone, when it comes to these scammers, the CAB are completely useless. Very bad advice from the CAB
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Colgoo
    • By Colgoo 12th Oct 16, 2:00 PM
    • 4 Posts
    • 0 Thanks
    Colgoo
    • #6
    • 12th Oct 16, 2:00 PM
    • #6
    • 12th Oct 16, 2:00 PM
    I received a formal PCN from Parking & Property Management Ltd showing the vehicle and time, followed by a Letter Before Claim from Gladstones. I did park on this newly-signed land for 3 minutes!
    • Umkomaas
    • By Umkomaas 12th Oct 16, 2:14 PM
    • 11,025 Posts
    • 16,464 Thanks
    Umkomaas
    • #7
    • 12th Oct 16, 2:14 PM
    • #7
    • 12th Oct 16, 2:14 PM
    A very sad, yet salutary tale to exemplify the purpose of issuing mass court papers. Extortion via duress, and use of the small claims court as a tool of debt collection!

    And it all could have been handled and beaten.
    NEWBIES - wise up - DO NOT IGNORE A PARKING CHARGE NOTICE - you have been warned!

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Please note: I am NOT involved in any 'paid for' appeals service.
    • Herzlos
    • By Herzlos 12th Oct 16, 2:22 PM
    • 4,110 Posts
    • 3,596 Thanks
    Herzlos
    • #8
    • 12th Oct 16, 2:22 PM
    • #8
    • 12th Oct 16, 2:22 PM
    paid Gladstones the £200+ direct as instructed. I'm now struggling to get confirmation of full and final settlement from them so I can be sure I've averted a CCJ.
    Originally posted by Colgoo
    Presumably you have your own proof that payment was made (such a bank statement entry?), in which case you've got nothing to worry about, as you've got solid evidence if they try and take you to court anyway (and they are incompetent, so they might).

    You've not got much chance of getting your money back, but you could always write them a Letter Before Action demanding your money back.

    Definitely complain to the SRA and your MP about the matter though. The least you should be able to expect from a solicitor is a reciept for payment and confirmation that any outstanding claim has been settled.
    • Coupon-mad
    • By Coupon-mad 12th Oct 16, 5:30 PM
    • 40,580 Posts
    • 52,472 Thanks
    Coupon-mad
    • #9
    • 12th Oct 16, 5:30 PM
    • #9
    • 12th Oct 16, 5:30 PM
    I received a formal PCN from Parking & Property Management Ltd showing the vehicle and time, followed by a Letter Before Claim from Gladstones. I did park on this newly-signed land for 3 minutes!
    Originally posted by Colgoo
    It is TERRIBLE that you paid (you are certainly not alone in feeling intimidated & getting cold feet) and awful to hear how utterly useless the CAB were with their so-called advice. Gladstones are bulk claims with no detail nor rhyme nor reason and I've not seen one that we defended on here, go to a hearing at all. None.

    You are right it was shambolic, what a shame you have been mugged by them and the CAB.

    Re your question, are you still in time to submit your defence, having acknowledged service? You could email these two addresses for the court, putting the claim number in the subject line & attaching proof of payment (HO87 says he advises people to copy to both, just in case):

    ccbcaq@hmcts.gsi.gov.uk

    and

    ccbcdefendants@hmcts.gsi.gov.uk

    ...as long as you are sure you paid every penny demanded. If you did then it's not something Gladstones can pursue.

    When you have done that, can you please (this week/weekend) do this too:

    http://forums.moneysavingexpert.com/showthread.php?t=5524754&page=6

    You above all need to tell the Government what this has done to you and your family, how unfair the charge was and how you paid a huge sum under pressure far worse than car clamping ever was. Rant and pour your heart out, attaching copies of all letters the PCN, the lot, so it all falls out on the desk when your large letter is opened. Example complaint letters there and on the BMPA website linked there.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the breadcrumb trail, top of page: Household & Travel > Motoring > Parking Tickets, Fines & Parking & READ THE 'NEWBIES' FAQS THREAD.
    DON'T read old advice to ignore, unless in Scotland/NI.

    • Coupon-mad
    • By Coupon-mad 26th Oct 16, 2:48 PM
    • 40,580 Posts
    • 52,472 Thanks
    Coupon-mad
    Colgoo you posted this on another thread but didn't come here for help:

    Gladstones have just initiated a CCJ against my son claiming they haven't received a payment he made.

    His bank statement clearly shows the payment to them and he wrote a letter at the time (to be signed for) confirming he'd made it. All this was done well within the time allowed. We chased and chased for confirmation of full and final settlement but they ignored us.

    Now we've pointed out the serious situation with the CCJ and asked what they intend to do about it. They've acknowledged receipt of our message but the CCJ was made four days ago and getting meaningful responses from Gladstones is a nightmare. From this experience they appear unprofessional and disorganised so beware!
    Originally posted by Colgoo
    Your son can follow this up by getting the CCJ set aside for £255 and claiming for that sum back from the Claimant as well as the sum he paid if Gladstones have just banked it. I suspect any Judge would be horrified at what has occurred here.

    Gladstones need to move fast or your son could overturn and unpick the whole thing and he can show they have acted vexatiously and unreasonably.

    How are you getting on? Remember a CCJ goes on your son's credit file if not marked as paid within 30 days, so do not rely on Gladstones saying they are dealing with it, he needs proof well before that 30 days. Or he can move to get the CCJ set aside and let a Judge see what has happened.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the breadcrumb trail, top of page: Household & Travel > Motoring > Parking Tickets, Fines & Parking & READ THE 'NEWBIES' FAQS THREAD.
    DON'T read old advice to ignore, unless in Scotland/NI.

    • The Deep
    • By The Deep 26th Oct 16, 6:32 PM
    • 5,561 Posts
    • 4,272 Thanks
    The Deep
    If you ever manage to shake off your respect for solicitors you might consider complaining to the SRA


    http://www.sra.org.uk/consumers/problems/report-solicitor.page


    Some, perhaps all of this money was obtained by misrepresentation, and this firm are currently being investigated over several such cases, which may be found to be fraudulent. What they are unarguably guilty of is conduct liable to bring their profession into disrepute. Who knows, this could be the extra straw which brings them to its knees.
    • The Deep
    • By The Deep 27th Oct 16, 12:43 PM
    • 5,561 Posts
    • 4,272 Thanks
    The Deep
    Is this sort of conduct not likely to bring their honourable profession into disrepute?


    What would happen if they issued court papers and you entered a counter claim? Would it not cause them a bit of inconvenience.
    • 1postie
    • By 1postie 27th Oct 16, 4:25 PM
    • 36 Posts
    • 26 Thanks
    1postie
    "honourable profession" ???
    By the very nature of representation of a person on trial a solicitor would fight to prove his or her client not guilty regardless of the facts whether they are indeed guilty or not guilty. It is I am afraid a very corrupt profession and has a knock on effect to those working in close proximity.
    Tis better to be thought a fool and remain silent
    than to open ones mouth and remove all doubt
    • The Deep
    • By The Deep 27th Oct 16, 4:35 PM
    • 5,561 Posts
    • 4,272 Thanks
    The Deep
    By the very nature of representation of a person on trial a solicitor would fight to prove his or her client not guilty regardless of the facts whether they are indeed guilty or not guilty.


    Indeed, that is what one pays them for. But I very much doubt if any solicitor would wittingly disregard (i.e. show no respect for) the facts.
    Last edited by The Deep; 27-10-2016 at 4:39 PM.
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