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  • FIRST POST
    • ferry
    • By ferry 11th Oct 16, 7:32 AM
    • 1,517Posts
    • 228Thanks
    ferry
    Adding a video card
    • #1
    • 11th Oct 16, 7:32 AM
    Adding a video card 11th Oct 16 at 7:32 AM
    Hi all newbie question alert
    I have what appears to be an onboard graphics issue with my Dell Vostro PC where it dies on boot with the message ACPI PCC probe error. Then freezes nothing loads
    My research suggests this is not fixable so can anyone advise if I add another compatible video card I can bypass this ?

    Also if this will work would it be the PCI express or PCI type of card I would need?
    These are the only selections I have in my BIOS settings apart from onboard

    Thanks for any help it's appreciated
    Last edited by ferry; 11-10-2016 at 7:36 AM.
    Everything takes me 3 hours to post cos I'm using a BlackBerry Playbook
Page 1
    • Fightsback
    • By Fightsback 11th Oct 16, 8:53 AM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    • #2
    • 11th Oct 16, 8:53 AM
    • #2
    • 11th Oct 16, 8:53 AM
    Are we talking Linux and Nvidia here ?

    http://askubuntu.com/questions/613969/acpi-ppc-probe-failed-starting-version-219-nvidia

    If so try adding nomodeset to kernel boot config to turn off kernel mode setting as indicated in above.

    More information needed, such as OS, video card etc. Can you supply the service tag info, it will pinpoint the h/w better ?
    Last edited by Fightsback; 11-10-2016 at 9:18 AM. Reason: Because I have corns on my feet.
    Science isn't exact, it's only confidence within limits.
    • GunJack
    • By GunJack 11th Oct 16, 8:57 AM
    • 9,285 Posts
    • 6,922 Thanks
    GunJack
    • #3
    • 11th Oct 16, 8:57 AM
    • #3
    • 11th Oct 16, 8:57 AM
    a cheap PCI-E card and the correct BIOS settings may well solve your issue, unfortunately you'd have to actually try it to confirm. For a cheap option try something like this:-

    http://www.ebuyer.com/737789-asus-geforce-gt-710-1gb-ddr3-vga-dvi-d-hdmi-pci-e-graphics-card-710-1-sl

    or borrow one if poss
    ......Gettin' There, Wherever There is......
    • ferry
    • By ferry 18th Oct 16, 11:53 AM
    • 1,517 Posts
    • 228 Thanks
    ferry
    • #4
    • 18th Oct 16, 11:53 AM
    • #4
    • 18th Oct 16, 11:53 AM
    Sorry to raise an old thread but just need a bit more advice on a graphics card before I commit. My Dell Vostro 220s is a slimline model and I take it I'll need a low profiled card.
    Also, as its slotting into into a PCI space, will the spacing between the pins be an issue? For instance the one I have my eye on has 3 sections of pins but the PCI slot is a solid run of slots...if that makes sense!

    Cheers
    Everything takes me 3 hours to post cos I'm using a BlackBerry Playbook
    • Fightsback
    • By Fightsback 18th Oct 16, 11:54 AM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    • #5
    • 18th Oct 16, 11:54 AM
    • #5
    • 18th Oct 16, 11:54 AM
    Sorry to raise an old thread but just need a bit more advice on a graphics card before I commit. My Dell Vostro 220s is a slimline model and I take it I'll need a low profiled card.
    Also, as its slotting into into a PCI space, will the spacing between the pins be an issue? For instance the ione I have my eye on has 3 sections of pins but the PCI slot is a solid run of slots...if that makes sense!

    Cheers
    Originally posted by ferry
    Are you running Ubuntu or Mint ?
    Science isn't exact, it's only confidence within limits.
    • ferry
    • By ferry 18th Oct 16, 11:57 AM
    • 1,517 Posts
    • 228 Thanks
    ferry
    • #6
    • 18th Oct 16, 11:57 AM
    • #6
    • 18th Oct 16, 11:57 AM
    Are you running Ubuntu or Mint ?
    Originally posted by Fightsback
    Running Mint 17.3

    This one :
    http://www.ebay.co.uk/itm/310546592268?_trksid=p2060353.m1438.l2649&ssPageNa me=STRK%3AMEBIDX%3AIT
    Last edited by ferry; 18-10-2016 at 11:59 AM.
    Everything takes me 3 hours to post cos I'm using a BlackBerry Playbook
    • Cycrow
    • By Cycrow 18th Oct 16, 12:04 PM
    • 2,596 Posts
    • 1,473 Thanks
    Cycrow
    • #7
    • 18th Oct 16, 12:04 PM
    • #7
    • 18th Oct 16, 12:04 PM
    Sorry to raise an old thread but just need a bit more advice on a graphics card before I commit. My Dell Vostro 220s is a slimline model and I take it I'll need a low profiled card.
    Also, as its slotting into into a PCI space, will the spacing between the pins be an issue? For instance the one I have my eye on has 3 sections of pins but the PCI slot is a solid run of slots...if that makes sense!

    Cheers
    Originally posted by ferry
    It sounds like you maybe describing the difference between PCI and PCI-E. They are not comparable with each other. So you will need check what slot you actually have available.
    3 sections of pins sound like the old style PCI.
    All slots are basically just 1 solid slot, but has notches in them.
    • emptybox
    • By emptybox 18th Oct 16, 12:09 PM
    • 155 Posts
    • 56 Thanks
    emptybox
    • #8
    • 18th Oct 16, 12:09 PM
    • #8
    • 18th Oct 16, 12:09 PM
    Be aware that's an AGP graphics card.
    I would have thought the Dell Vostro 220 would need a PCI-Express grahics card?
    (long black or blue socket)
    Last edited by emptybox; 18-10-2016 at 12:17 PM.
    • Fightsback
    • By Fightsback 18th Oct 16, 12:12 PM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    • #9
    • 18th Oct 16, 12:12 PM
    • #9
    • 18th Oct 16, 12:12 PM
    Running Mint 17.3
    Originally posted by ferry
    Hurrah at last !

    The card you have linked to is AGP, I believe your model is PCIe however to confirm that can you post the service tag info to be able to accurately determine what hardware you have ?

    Edit:

    Just thinking was Rage 128 Pro support dropped for Mesa ages ago ?
    Last edited by Fightsback; 18-10-2016 at 12:25 PM.
    Science isn't exact, it's only confidence within limits.
    • ferry
    • By ferry 18th Oct 16, 12:23 PM
    • 1,517 Posts
    • 228 Thanks
    ferry
    Service tag : 22HR74J

    Thanks again for the ongoing help
    Everything takes me 3 hours to post cos I'm using a BlackBerry Playbook
    • Fightsback
    • By Fightsback 18th Oct 16, 12:30 PM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    According to the service tag, your PC originally shipped with one of these:

    https://www.amazon.com/Dell-ATI-Radeon-HD3450-PCI-Express/dp/B004MTFXMU

    Can you confirm if this is the current card in your machine ?

    If that is the case then I suspect you may have run into a bug regarding Ubuntu/Mint around the time of Kernel 3.19, the are plenty of hits about the new Acpi-pcc and errors. Try installing/upgrading to Mint 18.
    Last edited by Fightsback; 18-10-2016 at 12:36 PM.
    Science isn't exact, it's only confidence within limits.
    • ferry
    • By ferry 18th Oct 16, 12:38 PM
    • 1,517 Posts
    • 228 Thanks
    ferry
    According to the service tag, your PC originally shipped with one of these:

    https://www.amazon.com/Dell-ATI-Radeon-HD3450-PCI-Express/dp/B004MTFXMU

    Can you confirm if this is the current card in your machine ?
    Originally posted by Fightsback
    There is no card installed, running from on-board.
    Interesting what you say about the kernel as I am quite sure my issue arose once I installed updates (only secure ones level 1-3)
    Everything takes me 3 hours to post cos I'm using a BlackBerry Playbook
    • emptybox
    • By emptybox 18th Oct 16, 12:47 PM
    • 155 Posts
    • 56 Thanks
    emptybox
    There is no card installed, running from on-board.
    Interesting what you say about the kernel as I am quite sure my issue arose once I installed updates (only secure ones level 1-3)
    Originally posted by ferry
    Mint is very conservative with kernel updates. They are counted as level 4 I think.
    By default Mint doesn't update the kernel without user intervention.
    • Fightsback
    • By Fightsback 18th Oct 16, 12:49 PM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    There is no card installed, running from on-board.
    Interesting what you say about the kernel as I am quite sure my issue arose once I installed updates (only secure ones level 1-3)
    Originally posted by ferry
    Ew, onboard. Pick up a cheap low profile pcie card, plenty of cheap ones on fleabay. AGP will not fit your machine. I'd recommend going for a minimum of radeon HD6000 series.

    This not a recommendation but merely an example gleaned from the first hit:

    http://www.ebay.co.uk/itm/XFX-Radeon-HD-6450-1gb-Graphics-Card-Low-Profile-Card-DVI-HDMI-/122181766779?_trksid=p2141725.m3641.l6368

    Make sure the card you choose matched the port you have eg, VGA or DVI and get one that has a HDMI output
    Last edited by Fightsback; 18-10-2016 at 12:53 PM.
    Science isn't exact, it's only confidence within limits.
    • Fightsback
    • By Fightsback 18th Oct 16, 12:59 PM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    Mint is very conservative with kernel updates. They are counted as level 4 I think.
    By default Mint doesn't update the kernel without user intervention.
    Originally posted by emptybox
    There was a bucket load of power management rewrites and new code dropped around then and there were quite a few bugs. One I had to get fixed myself upstream at kernel bugzilla.
    Science isn't exact, it's only confidence within limits.
    • ferry
    • By ferry 18th Oct 16, 1:11 PM
    • 1,517 Posts
    • 228 Thanks
    ferry
    Out of interest is the general feeling that an upgrade to 18 may solve the issue?
    Everything takes me 3 hours to post cos I'm using a BlackBerry Playbook
    • Fightsback
    • By Fightsback 18th Oct 16, 1:27 PM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    Out of interest is the general feeling that an upgrade to 18 may solve the issue?
    Originally posted by ferry
    Well you nothing to lose, just make sure you back up any important data.
    Science isn't exact, it's only confidence within limits.
    • Fightsback
    • By Fightsback 18th Oct 16, 1:32 PM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    Mint is very conservative with kernel updates. They are counted as level 4 I think.
    By default Mint doesn't update the kernel without user intervention.
    Originally posted by emptybox
    For info:

    http://lkml.iu.edu/hypermail/linux/kernel/1412.1/00705.html
    Last edited by Fightsback; 18-10-2016 at 1:34 PM.
    Science isn't exact, it's only confidence within limits.
    • emptybox
    • By emptybox 18th Oct 16, 1:48 PM
    • 155 Posts
    • 56 Thanks
    emptybox
    That's interesting.
    I have Mint on a PC with a core2duo, 4GB RAM and a Radeon HD5450 graphics card and I didn't have any issues on 17.3 or the 3.19 kernel.
    It's running Mint 18 now, which ships with the 4.4 kernel provided you do a clean install.
    • Fightsback
    • By Fightsback 18th Oct 16, 1:56 PM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    That's interesting.
    I have Mint on a PC with a core2duo, 4GB RAM and a Radeon HD5450 graphics card and I didn't have any issues on 17.3 or the 3.19 kernel.
    It's running Mint 18 now, which ships with the 4.4 kernel provided you do a clean install.
    Originally posted by emptybox
    You get quirks in ACPI tables, there are some specific quirk work arounds added to the kernel. Not everyone gets hit by specific hardware problems if they don't have that hardware

    An old comment by Bill Gates

    From: Bill Gates Sent: Sunday, January 24, 1999 8:41 AM To: Jeff Westorinen; Ben Fathi Cc: Carl Stork (Exchange); Nathan Myhrvold; Eric Rudder Subject: ACPI extensions One thing I find myself wondering about is whether we shouldn't try and make the "ACPI" extensions som It seems unfortunate if we do this work and get our partners to do the work and the results is that Linux w Maybe there is no way to avoid this problem but it does bother me. Maybe we could define the APIs so that they work well with NT and not the others even if they are open. Or maybe we could patent something related to this.
    Science isn't exact, it's only confidence within limits.
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