Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • marwen1974
    • By marwen1974 10th Oct 16, 6:24 PM
    • 3Posts
    • 3Thanks
    Kids Pass charges on account before trial finished
    • #1
    • 10th Oct 16, 6:24 PM
    Kids Pass charges on account before trial finished 10th Oct 16 at 6:24 PM
    I advise anyone who took advantage of the Kids Pass deal to check their bank account. I signed up on 31st August and paid the £1 only to find that I'd been debited £39.99 on 3rd October.

    I've contacted to ask for a refund but suggest you check in case you leave it too late.
Page 1
    • marwen1974
    • By marwen1974 11th Oct 16, 4:16 PM
    • 3 Posts
    • 3 Thanks
    • #2
    • 11th Oct 16, 4:16 PM
    • #2
    • 11th Oct 16, 4:16 PM
    Quick update, heard back from Jessica at Kids Pass who tells me that I was charged because I passed the renewal date on the card/app and because I have now reviewed they will not refund me. No mention of why my renewal date was one month after I joined rather than 100 days, nor why it was 39.99 rather than 29.99. I have responded to direct her to answer these anomalies but don't hold out much hope so will need to go to my bank to have the charge reversed.

    I urge you to check your balance if you are in the belief you are on an extended trial.
    • pogofish
    • By pogofish 11th Oct 16, 5:02 PM
    • 7,517 Posts
    • 7,553 Thanks
    • #3
    • 11th Oct 16, 5:02 PM
    • #3
    • 11th Oct 16, 5:02 PM
    So why are you telling us this is money saved?
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,341Posts Today

8,583Users online

Martin's Twitter
  • Shana tova umetuka - a sweet Jewish New Year to all celebrating. I won't be online the rest of t'week, as I take the time to be with family

  • Dear Steve. Please note doing a poll to ask people's opinion does not in itself imply an opinion!

  • Luciana is on the advisory board of @mmhpi (we have MPs from most parties)

  • Follow Martin