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  • FIRST POST
    • marwen1974
    • By marwen1974 10th Oct 16, 6:24 PM
    • 3Posts
    • 3Thanks
    marwen1974
    Kids Pass charges on account before trial finished
    • #1
    • 10th Oct 16, 6:24 PM
    Kids Pass charges on account before trial finished 10th Oct 16 at 6:24 PM
    I advise anyone who took advantage of the Kids Pass deal to check their bank account. I signed up on 31st August and paid the £1 only to find that I'd been debited £39.99 on 3rd October.

    I've contacted to ask for a refund but suggest you check in case you leave it too late.
Page 1
    • marwen1974
    • By marwen1974 11th Oct 16, 4:16 PM
    • 3 Posts
    • 3 Thanks
    marwen1974
    • #2
    • 11th Oct 16, 4:16 PM
    • #2
    • 11th Oct 16, 4:16 PM
    Quick update, heard back from Jessica at Kids Pass who tells me that I was charged because I passed the renewal date on the card/app and because I have now reviewed they will not refund me. No mention of why my renewal date was one month after I joined rather than 100 days, nor why it was 39.99 rather than 29.99. I have responded to direct her to answer these anomalies but don't hold out much hope so will need to go to my bank to have the charge reversed.

    I urge you to check your balance if you are in the belief you are on an extended trial.
    • pogofish
    • By pogofish 11th Oct 16, 5:02 PM
    • 6,242 Posts
    • 6,139 Thanks
    pogofish
    • #3
    • 11th Oct 16, 5:02 PM
    • #3
    • 11th Oct 16, 5:02 PM
    So why are you telling us this is money saved?
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