Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • worried-me
    • By worried-me 10th Oct 16, 1:07 PM
    • 36Posts
    • 9Thanks
    Tac credits renewal taking forever - priority team contact details ???
    • #1
    • 10th Oct 16, 1:07 PM
    Tac credits renewal taking forever - priority team contact details ??? 10th Oct 16 at 1:07 PM

    I sent my tax renewal form to HMRC on 2nd June 2016. I still have yet to receive it my new award. They admit they received it on 2nd June and can see no issue with it and so on my 3rd phone call they referred it to the escalation priority team and was promised they would contact me but they have not within the three weeks they promised so I call again today and was told, nothing they can do as it's gone to the priority team and they can not even phone them !!

    Advised to wait.

    I am still getting my payments but this is silly.

    Does anyone know of how I can contact this priority team myself ?
Page 1
    • Darksparkle
    • By Darksparkle 10th Oct 16, 2:04 PM
    • 3,214 Posts
    • 1,987 Thanks
    • #2
    • 10th Oct 16, 2:04 PM
    • #2
    • 10th Oct 16, 2:04 PM
    You can't contact them I'm afraid (and they are also correct in saying the can't call them either).

    Make a formal complaint.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,250Posts Today

6,814Users online

Martin's Twitter
  • Just changed my profile description. Wish I was cool and brave enough to go for one of those really short ones!

  • Happy with my 15k time today, one of my fastest 1:18:56. Managing to keep up my 150k a month target.

  • That's why I'm asking question. To see whether people perceive they are or aren't.

  • Follow Martin