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  • FIRST POST
    • worried-me
    • By worried-me 10th Oct 16, 12:07 PM
    • 36Posts
    • 9Thanks
    worried-me
    Tac credits renewal taking forever - priority team contact details ???
    • #1
    • 10th Oct 16, 12:07 PM
    Tac credits renewal taking forever - priority team contact details ??? 10th Oct 16 at 12:07 PM
    Hi,

    I sent my tax renewal form to HMRC on 2nd June 2016. I still have yet to receive it my new award. They admit they received it on 2nd June and can see no issue with it and so on my 3rd phone call they referred it to the escalation priority team and was promised they would contact me but they have not within the three weeks they promised so I call again today and was told, nothing they can do as it's gone to the priority team and they can not even phone them !!

    Advised to wait.

    I am still getting my payments but this is silly.

    Does anyone know of how I can contact this priority team myself ?
Page 1
    • Darksparkle
    • By Darksparkle 10th Oct 16, 1:04 PM
    • 3,971 Posts
    • 2,506 Thanks
    Darksparkle
    • #2
    • 10th Oct 16, 1:04 PM
    • #2
    • 10th Oct 16, 1:04 PM
    You can't contact them I'm afraid (and they are also correct in saying the can't call them either).

    Make a formal complaint.
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