Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • ScarletMarble
    • By ScarletMarble 10th Oct 16, 11:16 AM
    • 7,357Posts
    • 13,503Thanks
    ScarletMarble
    Vent - Post Office customer service number
    • #1
    • 10th Oct 16, 11:16 AM
    Vent - Post Office customer service number 10th Oct 16 at 11:16 AM
    When ringing it, you go through the motions of press 1 for x 2 for y etc.

    Then to get the message "due to unexpected circumstances we cannot take your call". So I tried three different phone routes and the same message. As sometimes ringing a different department can be quicker as some call centres internal calls transferred go in front of the queue. Can't name any examples

    If the whole Post Office call centres are experiencing problems then why can't they put the recorded message at the beginning of the call?
Page 1
    • Laz123
    • By Laz123 12th Oct 16, 8:47 AM
    • 1,498 Posts
    • 918 Thanks
    Laz123
    • #2
    • 12th Oct 16, 8:47 AM
    • #2
    • 12th Oct 16, 8:47 AM
    It's their way of revenge due to the number of post offices the government has closed down.

    Also if it was an Indian call centre the same problems could apply when you can't understand the accent or they haven't a clue what your complaint is.
    There's no present. There's only the immediate future and the recent past.
    George Carlin
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,209Posts Today

6,726Users online

Martin's Twitter
  • RT @TfLTravelAlerts: Oxford Circus and Bond Street stations now both reopened and all trains are stopping normally.

  • RT @metpoliceuk: We have not located any trace of suspects, evidence of shots fired or casualties. Officers still on scene. If you are in a?

  • My hopes and prayers are that this turns out to be nothing. Stay safe.

  • Follow Martin