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  • FIRST POST
    • ScarletMarble
    • By ScarletMarble 10th Oct 16, 11:16 AM
    • 6,804Posts
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    ScarletMarble
    Vent - Post Office customer service number
    • #1
    • 10th Oct 16, 11:16 AM
    Vent - Post Office customer service number 10th Oct 16 at 11:16 AM
    When ringing it, you go through the motions of press 1 for x 2 for y etc.

    Then to get the message "due to unexpected circumstances we cannot take your call". So I tried three different phone routes and the same message. As sometimes ringing a different department can be quicker as some call centres internal calls transferred go in front of the queue. Can't name any examples

    If the whole Post Office call centres are experiencing problems then why can't they put the recorded message at the beginning of the call?
Page 1
    • Laz123
    • By Laz123 12th Oct 16, 8:47 AM
    • 1,407 Posts
    • 850 Thanks
    Laz123
    • #2
    • 12th Oct 16, 8:47 AM
    • #2
    • 12th Oct 16, 8:47 AM
    It's their way of revenge due to the number of post offices the government has closed down.

    Also if it was an Indian call centre the same problems could apply when you can't understand the accent or they haven't a clue what your complaint is.
    I like life. It's something to do.

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