Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • nicolaausten
    • By nicolaausten 9th Oct 16, 12:23 PM
    • 1Posts
    • 0Thanks
    nicolaausten
    Problem with Eon and CCJ
    • #1
    • 9th Oct 16, 12:23 PM
    Problem with Eon and CCJ 9th Oct 16 at 12:23 PM
    Hi,
    i'm new to this so bare with me, for the last 2 weeks ive been having an arguement with EON, i've recently split up with my partner who has kindly left me with a debt with Eon for £1,100 I agreed a payment plan in May to pay £40 per month, the first payment went out a couple of days after and I didn't think anything of it as I was told they would call it each month.
    However 2 weeks ago I received a CCJ from Northampton county court! in regards to the EON account, I rang to question why this happened, apparently they never agreed to recall the payments despite taking my sort code and account number that was asked for in May.
    I don't tend to check my bank statements as its all done online and my bank would text me if I went overdrawn or a payment had bounced, so I had no reason to think there was an issue with payments.

    I've had no other correspondence with EON about missed payments or a court appearance!
    I have asked for a copy of the recorded conversation with them back in May to prove what I was told (that it would be done via direct debt), however conveniently its gone missing! I have also asked for proof of delivery of the letters they sent as I haven't received any, this they can't provide either!
    All I keep being told is that they wouldn't set up a direct debit on a closed account, but I wasn't told this in may!
    Eon is refusing the remove the CCJ unless I pay the full amount in the next 10 days! which I can't do, nor can I get a credit card now as my credit history will be truly screwed!

    I have wrote to the court to explain the situation but I'm still awaiting for the reply.

    I was wondering if anyone else has had this issue with EON or had a similar experience
Page 1
    • MEM62
    • By MEM62 10th Oct 16, 11:22 AM
    • 953 Posts
    • 623 Thanks
    MEM62
    • #2
    • 10th Oct 16, 11:22 AM
    • #2
    • 10th Oct 16, 11:22 AM
    Hi,
    i'm new to this so bare with me, for the last 2 weeks ive been having an arguement with EON, i've recently split up with my partner who has kindly left me with a debt with Eon for £1,100 I agreed a payment plan in May to pay £40 per month, the first payment went out a couple of days after and I didn't think anything of it as I was told they would call it each month.
    However 2 weeks ago I received a CCJ from Northampton county court! in regards to the EON account, I rang to question why this happened, apparently they never agreed to recall the payments despite taking my sort code and account number that was asked for in May.
    I don't tend to check my bank statements as its all done online and my bank would text me if I went overdrawn or a payment had bounced, so I had no reason to think there was an issue with payments. This is partly where your problem lies, you need to be more proactive than that in managing your finances. Did you not notice that you had the additional funds in your account?

    I've had no other correspondence with EON about missed payments or a court appearance! They would have written to you, probably on several occasions, before issuing the Court Summons. The Summons itself would then have arrived. Do they hold a current address for you? It is unlikely that all of this correspondence has gone missing. Do you live in shred accommodation? Is your mail safe?
    I have asked for a copy of the recorded conversation with them back in May to prove what I was told (that it would be done via direct debt), however conveniently its gone missing! I have also asked for proof of delivery of the letters they sent as I haven't received any, this they can't provide either! They are not obliged to send recoded delivery.
    All I keep being told is that they wouldn't set up a direct debit on a closed account, but I wasn't told this in may! That may well be, but unfortunately the burden of proof is on you.
    Eon is refusing the remove the CCJ unless I pay the full amount in the next 10 days! which I can't do, nor can I get a credit card now as my credit history will be truly screwed!

    I have wrote to the court to explain the situation but I'm still awaiting for the reply. There is little that the court will do now judgement has been awarded. You could apply for a set-aside but you would need to be able to show that you have a reasonable defence should the case be brought again. As you admit that the money is owed that could be difficult.

    I was wondering if anyone else has had this issue with EON or had a similar experience
    Originally posted by nicolaausten

    I think that you may need to look at what is happening to your mail. If all this correspondence has gone missing then there could be other important items of mail that you have not received.

    As far as the CCJ goes, if you are unable to settle it in full, you will have to apply to make settlement by instalments. Unfortunately, this will result in the CCJ being recorded on your credit file.
    • GingerBob
    • By GingerBob 10th Oct 16, 11:31 AM
    • 3,023 Posts
    • 1,278 Thanks
    GingerBob
    • #3
    • 10th Oct 16, 11:31 AM
    • #3
    • 10th Oct 16, 11:31 AM
    Hi,
    i'm new to this so bare with me, for the last 2 weeks ive been having an arguement with EON, i've recently split up with my partner who has kindly left me with a debt with Eon for £1,100 I agreed a payment plan in May to pay £40 per month, the first payment went out a couple of days after and I didn't think anything of it as I was told they would call it each month.
    However 2 weeks ago I received a CCJ from Northampton county court! in regards to the EON account, I rang to question why this happened, apparently they never agreed to recall the payments despite taking my sort code and account number that was asked for in May.
    I don't tend to check my bank statements as its all done online and my bank would text me if I went overdrawn or a payment had bounced, so I had no reason to think there was an issue with payments.

    I've had no other correspondence with EON about missed payments or a court appearance!
    I have asked for a copy of the recorded conversation with them back in May to prove what I was told (that it would be done via direct debt), however conveniently its gone missing! I have also asked for proof of delivery of the letters they sent as I haven't received any, this they can't provide either!
    All I keep being told is that they wouldn't set up a direct debit on a closed account, but I wasn't told this in may!
    Eon is refusing the remove the CCJ unless I pay the full amount in the next 10 days! which I can't do, nor can I get a credit card now as my credit history will be truly screwed!

    I have wrote to the court to explain the situation but I'm still awaiting for the reply.

    I was wondering if anyone else has had this issue with EON or had a similar experience
    Originally posted by nicolaausten

    Yes, these recordings always go missing, don't they? I wonder how that happens? Time and again we see this - someone complains to a merchant about the contents of a discussion and miraculously the recording vanishes!
    • LewisHamilton
    • By LewisHamilton 12th Oct 16, 11:45 PM
    • 42 Posts
    • 21 Thanks
    LewisHamilton
    • #4
    • 12th Oct 16, 11:45 PM
    • #4
    • 12th Oct 16, 11:45 PM
    If you can't pay a bill with E.ON, is it wise getting a credit card and getting further into debt? What is the credit card for?
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

4,561Posts Today

7,303Users online

Martin's Twitter