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  • FIRST POST
    • sue20
    • By sue20 9th Oct 16, 11:15 AM
    • 4Posts
    • 0Thanks
    sue20
    Sue20
    • #1
    • 9th Oct 16, 11:15 AM
    Sue20 9th Oct 16 at 11:15 AM
    My ipad has frozen. It is showing a picture from 'my gallery'. I cannot turn it off. Any ideasplease?
Page 1
    • Fightsback
    • By Fightsback 9th Oct 16, 11:18 AM
    • 2,469 Posts
    • 1,428 Thanks
    Fightsback
    • #2
    • 9th Oct 16, 11:18 AM
    • #2
    • 9th Oct 16, 11:18 AM
    Try a forced restart:

    https://support.apple.com/en-gb/HT201559

    if that doesn't work then try these steps:

    https://support.apple.com/en-gb/HT201412
    Last edited by Fightsback; 09-10-2016 at 11:20 AM.
    Science isn't exact, it's only confidence within limits.
    • London50
    • By London50 9th Oct 16, 11:20 AM
    • 1,192 Posts
    • 1,080 Thanks
    London50
    • #3
    • 9th Oct 16, 11:20 AM
    • #3
    • 9th Oct 16, 11:20 AM
    A very quick check through a search engine shows this

    press and hold both the "Sleep/Wake" button and the "Home" button at the same time. Hold them for at least 10 seconds until you see the Apple logo appear on the screen. Release the buttons, and within a half-minute or so the iPad resets itself and turns on.
    • TadleyBaggie
    • By TadleyBaggie 9th Oct 16, 12:32 PM
    • 1,984 Posts
    • 1,403 Thanks
    TadleyBaggie
    • #4
    • 9th Oct 16, 12:32 PM
    • #4
    • 9th Oct 16, 12:32 PM
    ...press and hold both the "Sleep/Wake" button and the "Home" button at the same time.
    Originally posted by London50
    This works on older devices but the latest iPhone 7 models no longer have a physical home button, so with these the volume down button is used instead.
    • AndyPix
    • By AndyPix 10th Oct 16, 10:35 AM
    • 1,566 Posts
    • 879 Thanks
    AndyPix
    • #5
    • 10th Oct 16, 10:35 AM
    • #5
    • 10th Oct 16, 10:35 AM
    Just pop off the battery - Oh , wait .....
    Running with scissors since 1978
    • kwikbreaks
    • By kwikbreaks 10th Oct 16, 12:24 PM
    • 8,307 Posts
    • 4,105 Thanks
    kwikbreaks
    • #6
    • 10th Oct 16, 12:24 PM
    • #6
    • 10th Oct 16, 12:24 PM
    Just pop off the battery - Oh , wait .....
    Originally posted by AndyPix
    Once a valid complaint about iThings but these days removing the battery involves dismantling loads of phones and tablets.
    • AndyPix
    • By AndyPix 10th Oct 16, 12:47 PM
    • 1,566 Posts
    • 879 Thanks
    AndyPix
    • #7
    • 10th Oct 16, 12:47 PM
    • #7
    • 10th Oct 16, 12:47 PM
    once still a valid complaint about ithings but these days removing the battery involves dismantling loads of phones and tablets.
    Originally posted by kwikbreaks

    ftfy . . . .
    Running with scissors since 1978
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