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  • FIRST POST
    • Wooks63
    • By Wooks63 8th Oct 16, 10:26 PM
    • 3Posts
    • 0Thanks
    Wooks63
    Feedback advice required
    • #1
    • 8th Oct 16, 10:26 PM
    Feedback advice required 8th Oct 16 at 10:26 PM
    I recently bought something on eBay and when it arrived, it was a really cheap, not very good, imitation of what was actually shown on the auction item. The description of the item actually stated that it was the same as shown in the pictures. I therefore raised an item not as described claim. Today I was able to escalate the claim as the seller had not responded, and eBay have ruled in my favour and refunded my money.

    So all is good, in that I have got my money back. I have also been able to purchase the correct item from Amazon.

    In all the years I've used eBay, I've never had to leave a negative feedback, but really feel this deserves one for the following reasons.
    1. Item sent was nothing like the item advertised
    2. Item location was shown as London, but it actually came from China.
    3. Seller's communication was non existent.

    Obviously I'm limited in the amount I can write, and I assume that it's still the case that I shouldn't mention that I'd raised a dispute.

    Thanks in advance for any suggestions.
Page 1
    • forgotmyname
    • By forgotmyname 8th Oct 16, 11:13 PM
    • 23,299 Posts
    • 9,188 Thanks
    forgotmyname
    • #2
    • 8th Oct 16, 11:13 PM
    • #2
    • 8th Oct 16, 11:13 PM
    Dont mention the dispute but do mention cheap and poor quality goods.

    I probably wouldn't mention the word fake either. Did it arrive from Chine or the UK?

    I reckon most buyers wont read the feedback anyway until they have issues with the seller/item.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • Wooks63
    • By Wooks63 9th Oct 16, 12:07 AM
    • 3 Posts
    • 0 Thanks
    Wooks63
    • #3
    • 9th Oct 16, 12:07 AM
    • #3
    • 9th Oct 16, 12:07 AM
    That's the strange thing. The tacking number was for TrakPak and it definitely tracked back to China. However, when it arrived, the postage was UK postage - 48 hour delivery. I guess he could have ordered it from China and then forwarded it on, although there was some Chinese writing on the address label!

    ** Edit **
    Just checked the sellers information and it does state that he is based in China. So to say the item location is London is another mis-representation.
    Last edited by Wooks63; 09-10-2016 at 8:18 AM.
    • the_lunatic_is_in_my_head
    • By the_lunatic_is_in_my_head 9th Oct 16, 8:51 AM
    • 2,081 Posts
    • 1,244 Thanks
    the_lunatic_is_in_my_head
    • #4
    • 9th Oct 16, 8:51 AM
    • #4
    • 9th Oct 16, 8:51 AM
    A lot of sellers in China have their stock in fulfilment houses here in the UK, how long did delivery take?

    A simple, item was not as described, no reply from seller, sent from China

    would do (the last bit depending on the delivery time, if it was only a few days the parcel would have been sent from the UK).
    • Wooks63
    • By Wooks63 9th Oct 16, 9:36 AM
    • 3 Posts
    • 0 Thanks
    Wooks63
    • #5
    • 9th Oct 16, 9:36 AM
    • #5
    • 9th Oct 16, 9:36 AM
    That sounds good to me, thanks.

    The item took a week, which, I guess, from China isn't too bad. Tracking definitely shown that it came from China.
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