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    • swingaloo
    • By swingaloo 8th Oct 16, 8:17 PM
    • 1,768Posts
    • 3,104Thanks
    Why cant shopping be straight forward
    • #1
    • 8th Oct 16, 8:17 PM
    Why cant shopping be straight forward 8th Oct 16 at 8:17 PM
    Yesterday tried to buy a fridge and freezer. Went to check out Currys and Argos.

    Asked about delivery charge in Currys and was told it was free for the first item and £6 for the second. Chose the appliances and went to the till to order. I really wanted white but they only stocked them in silver so I decided to go with that. Delivery charge on the till came up at £26.99. Apparently the cheap delivery charges had 'just gone'. Told the lady that I would order from Argos next door then as the appliances were the same price and their delivery was £8.

    Went to Argos and placed my order for the same items. When giving me the delivery date it seems that I can have one of the items within 5 days, the other would be mid November.

    Came home, tried to order from Currys online and strangely enough the same items are available online in white and I could also get the £6 delivery charge rather than the £26.99 quoted in store.

    As the information online was totally different to that I had been given in store I decided to also see what happened if I tried to order from Argos. The freezer turned out to be £10 cheaper than it was in store. Placed an order for both items and got a delivery days of next Wednesday for both, no mention of having to wait for one of them till mid November.

    Cant understand with a system which is computerised that the information is totally different in store.
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    • marliepanda
    • By marliepanda 8th Oct 16, 9:03 PM
    • 5,008 Posts
    • 10,153 Thanks
    • #2
    • 8th Oct 16, 9:03 PM
    • #2
    • 8th Oct 16, 9:03 PM
    Quite often the online and in store branches of a company are run completely separately. Different stock and different policies.
    Survey Earnings 2017 - £163
    • teddysmum
    • By teddysmum 9th Oct 16, 2:01 AM
    • 8,709 Posts
    • 5,159 Thanks
    • #3
    • 9th Oct 16, 2:01 AM
    • #3
    • 9th Oct 16, 2:01 AM
    Comet used to have a much cheaper online service, under a different name. The prices can be cheaper as a vast warehouse with few staff (especially in sales) saves money.
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