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  • FIRST POST
    • foxylady06
    • By foxylady06 8th Oct 16, 1:22 PM
    • 2Posts
    • 0Thanks
    foxylady06
    Help - TV about to go out of the window!!
    • #1
    • 8th Oct 16, 1:22 PM
    Help - TV about to go out of the window!! 8th Oct 16 at 1:22 PM
    We need some help with the battle of a ridiculously poor tv signal we've been having for months now..

    Moved in in 2013 (N.E. Midlands) - No signal whatsoever, booster installed on aerial..problem sorted.

    Fast forward to 2016 - Losing channels but on re-tune (after unplugging and replugging aerial from back of tv and switching off/on mains), the TV is not even finding the channels so we've gone from up to 100 channels down to about 15!

    TV is an old Wharfedale 26" HD ready tv - is this the problem?

    Will a new sparkly TV find the channels?

    TIA!!
Page 1
    • pappa golf
    • By pappa golf 8th Oct 16, 1:31 PM
    • 5,384 Posts
    • 4,916 Thanks
    pappa golf
    • #2
    • 8th Oct 16, 1:31 PM
    • #2
    • 8th Oct 16, 1:31 PM
    only if there is a signal to be picked up


    possibly a faulty aerial booster or faulty cable , or even power going to the booster!


    would it not be easier to beg/borrow/steal a replacement TV , in order to check the aerial signal?


    in fact , freeview boxes are 10 a penny , why not get one (ebay/gumtree/freecycle) and see if that picks up the channels
    Have YOU had to walk 500 miles?
    Were you advised to walk 500 more?
    You could be entitled to compensation.
    Call the Pro Claimers NOW.
    • Chrishazle
    • By Chrishazle 8th Oct 16, 2:46 PM
    • 297 Posts
    • 189 Thanks
    Chrishazle
    • #3
    • 8th Oct 16, 2:46 PM
    • #3
    • 8th Oct 16, 2:46 PM
    To me, you need an aerial installer to visit, check the signal you're getting from your current aerial as that may need replacing with something higher gain and/or a masthead amplifier. If it's OK, he can then test the signal from the booster to check it's giving decent signal, then check at the TV end of the coax.
    • forgotmyname
    • By forgotmyname 8th Oct 16, 3:28 PM
    • 23,312 Posts
    • 9,191 Thanks
    forgotmyname
    • #4
    • 8th Oct 16, 3:28 PM
    • #4
    • 8th Oct 16, 3:28 PM
    Is it pointing the same direction as everyone else in the street?
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • kwikbreaks
    • By kwikbreaks 8th Oct 16, 5:50 PM
    • 8,303 Posts
    • 4,105 Thanks
    kwikbreaks
    • #5
    • 8th Oct 16, 5:50 PM
    • #5
    • 8th Oct 16, 5:50 PM
    TV's these days will usually show the signal strength and quality. Check the menus - probably somewhere in setup/install.

    Assuming the signal strength does show as poor and it used to work then the chances are your masthead amp has either got water in it or somehow isn't being fed power up the coax - checkout the coax connectors and make sure the amp PSU is plugged in and getting power.
    • knightstyle
    • By knightstyle 8th Oct 16, 9:20 PM
    • 4,026 Posts
    • 1,474 Thanks
    knightstyle
    • #6
    • 8th Oct 16, 9:20 PM
    • #6
    • 8th Oct 16, 9:20 PM
    Here in similar area we have terrible signal strength.
    Subscribe to Sky for a year and then leave and buy a Humax Stat box.
    • Robisere
    • By Robisere 8th Oct 16, 10:02 PM
    • 1,119 Posts
    • 1,770 Thanks
    Robisere
    • #7
    • 8th Oct 16, 10:02 PM
    • #7
    • 8th Oct 16, 10:02 PM
    When you say "NE Midlands" do you mean East Lincolnshire? Or NE Lincolnshire?

    That is my area and we had very bad mobile and TV signal, although TV is OK since they boosted the transmitter to give us Digital TV and we had the work done as described: There was a local TV and antenna specialist in the village who had fitted antennas for everyone and he did ours by climbing a long ladder and testing the signal of an antenna on a pole, kept raising it until he got a good signal. Then used the pole to mark the height of our new antenna, fitted and braced against high winds. I should have noticed all the very tall antennas in the village when we moved in!

    He also told several neighbours and ourselves that a huge tree was causing a problem for our digital signal. Apparently the 'tight' digital signal can be confused by branches moving about in the line of the transmitter signal. He gave us a letter to that effect and the tree was removed. The signal has been 10/10 ever since. Maybe find out where your transmitter is and if you have a similar problem?

    The mobile signal is still poor: we can get 3G intermittently and 4g not at all.
    There may be more than one way to skin a cat.
    But the result is always inedible.

    • Laz123
    • By Laz123 9th Oct 16, 8:18 AM
    • 1,381 Posts
    • 828 Thanks
    Laz123
    • #8
    • 9th Oct 16, 8:18 AM
    • #8
    • 9th Oct 16, 8:18 AM
    We need some help with the battle of a ridiculously poor tv signal we've been having for months now..

    Moved in in 2013 (N.E. Midlands) - No signal whatsoever, booster installed on aerial..problem sorted.

    Fast forward to 2016 - Losing channels but on re-tune (after unplugging and replugging aerial from back of tv and switching off/on mains), the TV is not even finding the channels so we've gone from up to 100 channels down to about 15!

    TV is an old Wharfedale 26" HD ready tv - is this the problem?

    Will a new sparkly TV find the channels?

    TIA!!
    Originally posted by foxylady06

    IMHO yes it is the problem. Having used this brand many years ago and experienced numerous problems with no support I gave up on them. I seem to recall it's the old Argos brand they used to sell. BTW TVs are pretty cheap nowadays.
    I like life. It's something to do.

    Ronnie Shakes
    • kwikbreaks
    • By kwikbreaks 9th Oct 16, 10:02 AM
    • 8,303 Posts
    • 4,105 Thanks
    kwikbreaks
    • #9
    • 9th Oct 16, 10:02 AM
    • #9
    • 9th Oct 16, 10:02 AM
    Looks like the OP maybe carried out her threat and has been cooling her heels in the local nick.
    • kwikbreaks
    • By kwikbreaks 9th Oct 16, 10:07 AM
    • 8,303 Posts
    • 4,105 Thanks
    kwikbreaks
    IMHO yes it is the problem. Having used this brand many years ago and experienced numerous problems with no support I gave up on them. I seem to recall it's the old Argos brand they used to sell. BTW TVs are pretty cheap nowadays.
    Originally posted by Laz123
    Still going and nothing to do with Argos - http://www.wharfedale.co.uk/

    Recommending buying a new TV with no diagnosis of the problem is hardly worthy of a money saving site regardless how cheap TVs may be.
    • shaun from Africa
    • By shaun from Africa 9th Oct 16, 10:53 AM
    • 8,701 Posts
    • 9,761 Thanks
    shaun from Africa
    Still going and nothing to do with Argos - http://www.wharfedale.co.uk/
    Originally posted by kwikbreaks

    That's just the loudspeaker division.


    Wharfdale was split up a while ago and Argos purchased the right to use the brand name on various electronic devices (except loudspeakers).
    • kwikbreaks
    • By kwikbreaks 9th Oct 16, 12:24 PM
    • 8,303 Posts
    • 4,105 Thanks
    kwikbreaks
    Fair enough - I only remembered the audio products and saw a TV on their home page.

    I still don't think replacing a TV without any proof it will fix the problem is a good idea though.

    Still as I posted earlier I doubt that we'll hear from the OP again anyway or there would have been something by now. Probably posted on umpteen boards and forgot which.
    • foxylady06
    • By foxylady06 9th Oct 16, 12:26 PM
    • 2 Posts
    • 0 Thanks
    foxylady06
    Thanks for all your replies...Lol kwikbreaks, I'm still here ;-)

    Good idea re. seeing if we can borrow a decent TV to see if that works...we're happy to buy a new TV if that's the issue but as someone pointed out, it's a waste of money if the issue is beyond the TV.

    We're on the Lincs/Notts/S. Yorks Border and we had far better mobile/TV/Broadband in rural Suffolk. It is shocking round here.
    • kwikbreaks
    • By kwikbreaks 9th Oct 16, 12:37 PM
    • 8,303 Posts
    • 4,105 Thanks
    kwikbreaks
    Terrible where my home is too so I use Freesat but didn't you say it was working OK at your current location util just recently?
    • knightstyle
    • By knightstyle 9th Oct 16, 2:51 PM
    • 4,026 Posts
    • 1,474 Thanks
    knightstyle
    hi again, we are in Gainsborough near you and after much signal trouble we went for satellite signal. As I said, if you join Sky they will install everything for free.
    Then leave and get a Humax box, you even get to keep the old Sky box but won't be able to use it to record after leaving Sky.
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