Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • sarge123
    • By sarge123 7th Oct 16, 10:24 AM
    • 64Posts
    • 29Thanks
    sarge123
    Which Vaillant Boiler
    • #1
    • 7th Oct 16, 10:24 AM
    Which Vaillant Boiler 7th Oct 16 at 10:24 AM
    I am in the process of replacing my old boiler.

    I have been quoted for the following;

    Vaillant ECO Pro 30 with 5 year warranty or,
    Vaillant ECO 832 Plus with 7 year warranty for approx £80 more.

    The 832 offers 12.8 l/m DHW compared to 12.3 l/m from the 30.

    Would you guys recommend spending the extra £80 for slightly more water and 2 years extra warranty?

    What does the warranty cover?

    At the moment, we also have BG boiler cover (£27 p/m). This would obviously reduce with a new boiler (not investigated by how much yet).

    Would you recommend cancelling the boiler cover due to the warranty, placing this money into a separate 'boiler account'? I am periodically away so have the cover for piece of mind for the family (BG have always came out within 24 hours - who do we contact with the Vaillant warranty? How quickly do they visit?)

    Many thanks in advance...
Page 1
    • Browntoa
    • By Browntoa 7th Oct 16, 10:38 AM
    • 30,895 Posts
    • 36,543 Thanks
    Browntoa
    • #2
    • 7th Oct 16, 10:38 AM
    • #2
    • 7th Oct 16, 10:38 AM
    Valiant warranty is dependent on annual service by them or a skilled engineer , if the system not flushed prior to fitting they will nullify warranty
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I'm a volunteer to help them run smoothly and I can move and merge posts there. However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • sarge123
    • By sarge123 7th Oct 16, 11:07 AM
    • 64 Posts
    • 29 Thanks
    sarge123
    • #3
    • 7th Oct 16, 11:07 AM
    • #3
    • 7th Oct 16, 11:07 AM
    The quote includes a Power Flush. Aware of the Annual Service requirement. I assume the service conducted by BG as part of the boiler cover (if we kept it up) would suffice?
    • daveyjp
    • By daveyjp 7th Oct 16, 1:09 PM
    • 6,767 Posts
    • 5,078 Thanks
    daveyjp
    • #4
    • 7th Oct 16, 1:09 PM
    • #4
    • 7th Oct 16, 1:09 PM
    According to my heating engineer, who visited me just this week, the Plus and Pro are largely the same inside - the Pro as you have found is available in higher outputs.

    The amount of hot water out is dependent on your cold water pressure, but £80 for another two years warranty may be worth your while.

    My parents have a plus, we have a pro. The Pro is neater as it has a cover over the controls and the filling loop is a much better design, but it is larger.

    As regards the warranty if you use a Vaillant fitter and there is a problem call them and they can often attend and claim the repair cost back, or they have direct contact with official Vaillant Engineers.

    Outside of that you are into using Homeserve as they cover Vaillant Warranty repairs.

    No need for BG cover whilst under warranty, unless it offers something over and above the basic warranty. BG call out may be quicker.
    • southcoastrgi
    • By southcoastrgi 8th Oct 16, 12:18 AM
    • 5,106 Posts
    • 2,962 Thanks
    southcoastrgi
    • #5
    • 8th Oct 16, 12:18 AM
    • #5
    • 8th Oct 16, 12:18 AM
    Homeserve don't do Vaillant repairs Group Service do ��
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
    • roddydogs
    • By roddydogs 8th Oct 16, 6:12 AM
    • 5,839 Posts
    • 2,417 Thanks
    roddydogs
    • #6
    • 8th Oct 16, 6:12 AM
    • #6
    • 8th Oct 16, 6:12 AM
    Valiant warranty is dependent on annual service by them or a skilled engineer , if the system not flushed prior to fitting they will nullify warranty
    Originally posted by Browntoa
    No they dont.
    • Browntoa
    • By Browntoa 8th Oct 16, 7:57 AM
    • 30,895 Posts
    • 36,543 Thanks
    Browntoa
    • #7
    • 8th Oct 16, 7:57 AM
    • #7
    • 8th Oct 16, 7:57 AM
    what I was told by a Valliant service engineer as new heat exchangers are smaller bore and Teflon coated


    https://www.vaillant.co.uk/downloads/plain-english-guide-to-boiler-jargon-261412.pdf


    Your heating system should be thoroughly cleaned by flushing it with pressurised water


    in line with the boiler manufacturer’s instructions. This should always be done before


    installing a new boiler.




    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I'm a volunteer to help them run smoothly and I can move and merge posts there. However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • roddydogs
    • By roddydogs 8th Oct 16, 8:39 AM
    • 5,839 Posts
    • 2,417 Thanks
    roddydogs
    • #8
    • 8th Oct 16, 8:39 AM
    • #8
    • 8th Oct 16, 8:39 AM
    My Valliant was installed by an authorised Valliant installer with 7 yr Gtee, he told me that powerflushing is more trouble than its worth, & Its got the 7 yr Gtee.
    • daveyjp
    • By daveyjp 8th Oct 16, 8:54 AM
    • 6,767 Posts
    • 5,078 Thanks
    daveyjp
    • #9
    • 8th Oct 16, 8:54 AM
    • #9
    • 8th Oct 16, 8:54 AM
    Homeserve don't do Vaillant repairs Group Service do ��
    Originally posted by southcoastrgi
    From my Vaillant Warranty. Your guarantee is operated by Homeserve.

    When it had a fault it was a Homeserve operator who took the call, it was a Homeserve Engineer who came out.
    • robatwork
    • By robatwork 8th Oct 16, 11:54 AM
    • 3,616 Posts
    • 3,933 Thanks
    robatwork
    I would give those guarantees a score of 5/7.
    • sarge123
    • By sarge123 10th Oct 16, 1:01 PM
    • 64 Posts
    • 29 Thanks
    sarge123
    Many thanks for all the replies. A couple more of Q's if I may;

    Does the warranty cover Parts & Labour or just parts (have looked on the website but couldn't find anything.

    So the guarantee is covered by homeserve? if so, they should come out fairly quickly (just like BG). If the warranty was based around a local vaillant qualified engineer they could take a few days to attend due to how busy they were etc.

    I am leaning towards the 832 due to the 7 years warranty.
    • southcoastrgi
    • By southcoastrgi 10th Oct 16, 9:59 PM
    • 5,106 Posts
    • 2,962 Thanks
    southcoastrgi
    Yes it's parts & labour
    I've already said it's group service that does the repairs not homeserve
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
    • bordercars
    • By bordercars 11th Dec 16, 6:16 PM
    • 1,283 Posts
    • 593 Thanks
    bordercars
    Really !!!
    my Vaillant is just 3 years old and ive been trying to not only get a fault sorted but for Vaillant to recognise it on their system.
    Div 1 Play Off Winners 2007
    CCC Play Off Winners 2010
    • Chanes
    • By Chanes 11th Dec 16, 7:21 PM
    • 806 Posts
    • 491 Thanks
    Chanes
    Really !!!
    my Vaillant is just 3 years old and ive been trying to not only get a fault sorted but for Vaillant to recognise it on their system.
    Originally posted by bordercars
    When your engineer signed and sent the paperwork to them you would have got a document from Vaillant acknowledging the registration and guarantee (including having it serviced every year by a gas safe registered engineer) On that document there is a number and that is what is on their system.
    • Chanes
    • By Chanes 11th Dec 16, 7:24 PM
    • 806 Posts
    • 491 Thanks
    Chanes
    I am in the process of replacing my old boiler.

    I have been quoted for the following;

    Vaillant ECO Pro 30 with 5 year warranty or,
    Vaillant ECO 832 Plus with 7 year warranty for approx £80 more.

    The 832 offers 12.8 l/m DHW compared to 12.3 l/m from the 30.

    Would you guys recommend spending the extra £80 for slightly more water and 2 years extra warranty?

    What does the warranty cover?

    At the moment, we also have BG boiler cover (£27 p/m). This would obviously reduce with a new boiler (not investigated by how much yet).

    Would you recommend cancelling the boiler cover due to the warranty, placing this money into a separate 'boiler account'? I am periodically away so have the cover for piece of mind for the family (BG have always came out within 24 hours - who do we contact with the Vaillant warranty? How quickly do they visit?)

    Many thanks in advance...
    Originally posted by sarge123
    We canceled our homeserve contract when we had the Vaillant installed and have a contract for an annual service to satisfy the Vaillant condition in the 7 year warranty that came with the boiler. I have never had to call them for repairs, I never want to have to call them for repairs.
    • mchale
    • By mchale 11th Dec 16, 7:28 PM
    • 1,630 Posts
    • 922 Thanks
    mchale
    Intergas boilers seem to be gaining a good reputation amongst fitters.
    ANURADHA KOIRALA ??? go on throw it in google.
    • southcoastrgi
    • By southcoastrgi 12th Dec 16, 8:02 AM
    • 5,106 Posts
    • 2,962 Thanks
    southcoastrgi
    Intergas boilers seem to be gaining a good reputation amongst fitters.
    Originally posted by mchale

    That's because they are excellent boilers
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

236Posts Today

1,971Users online

Martin's Twitter
  • As I've said before - energy price cap sounds good, and will likely be popular, but there's a big risk of making th? https://t.co/ubeV9vnmU7

  • Just seen @IvoGraham doing stand up in a comedy club. Superb, witty, self depricating, clever stuff. Go see him if you get the chance

  • RT @ChrissyNunn: New one from @Tesco today.. "The sale of Goods Act is just legislation, it's like a guideline, it's not law" @MartinSLewis?

  • Follow Martin