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    • peter_the_piper
    • By peter_the_piper 6th Oct 16, 6:14 PM
    • 24,268Posts
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    peter_the_piper
    Tesco to get blue badge info from dvla
    • #1
    • 6th Oct 16, 6:14 PM
    Tesco to get blue badge info from dvla 6th Oct 16 at 6:14 PM
    Tesco has launched a clampdown on motorists who steal parking spaces intended for its disabled customers.
    Following “warmly welcomed trials” that hit non-disabled occupants with hefty fines, the retailer now has plans to extend the blitz nationwide. It is also looking at extending the clampdown to spaces reserved for parents with children.

    The supermarket giant’s trial at more than 80 stores involved using specially adapted handheld devices that link to the DVLA database. It worked with enforcement company Horizon initially, but The Grocer understands it is now looking at rolling out its own system across the country.

    To date, the retailer has been using 20 Samsung mobile phones fitted with a special app and it wants to develop technology further to enable store staff to have a similar app on their personal devices.

    Cat Parkinson, who helped develop the scheme as Tesco car park operations executive, said it made parking at Tesco “fairer for everyone”. “We want to change attitudes towards the misuse of disabled bays by highlighting the importance of disabled bays being used properly.

    “We take this issue seriously and ask that customers display a blue badge if they’re parking in a disabled bay. We’ll continue to look at ways to prevent misuse of these essential spaces for our disabled customers. Disabled parking is an important part of the customer experience that is sometimes overlooked.”
    Operations manager Chris Preece said the scheme had proved a “revelation” at stores where it had been trialled, such as Taunton High Street.
    “As the only free car park in the town centre, protecting our disabled bays has been a constant battle.

    “The trial is an instant success. In fact, just having the new signage in our car park made an immediate impact. We’ve received nothing but positive feedback from our customers in Taunton. Similar praise has come from customers across our other stores.”

    Tesco has won the support of former British paratrooper Jordan Beecher, a customer at its Finchley store, who lost his leg in an IED attack in Afghanistan.
    “I’m delighted to hear that Tesco are doing something to raise awareness of the importance of disabled parking bays. This will definitely support others in a similar position,” he said.



    Whilst I have to agree with the sentiment how will the dvla know that the passenger has a blue badge and not just the RK. Indeed how will they work out parents and children.

    Borrowed from Pepipoo.com incase some don't go there.
    Millies due back at Christmas.
Page 5
    • Ralph-y
    • By Ralph-y 13th Oct 16, 5:53 PM
    • 2,242 Posts
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    Ralph-y
    who did you speak to ?

    Ralph
    • beamerguy
    • By beamerguy 13th Oct 16, 6:05 PM
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    • 4,741 Thanks
    beamerguy
    Having contacted tesco on this matter they are saying the disabled bays are for blue badge holders only and only for people with physical disabilities. They are completely ignoring the Equality Act and saying to take it up with the council.
    They are saying that people with mental health problems who need the bays cannot park there.
    Despite being told that Blue Badge scheme is for Council car parks and highways only.
    They say because other retailers do this so they will do this and that it is not illegal.
    They say to discuss the situation with customer service desk in store.
    Also was told that physical disabilities have more priorities than mental disabilities.

    If i receive any PCN i will challenge them and make tesco compensate me for many additional distress caused by the situation. I advice others to do the same. Don't let them bully you.
    Originally posted by ANNOYED1
    This shows the total ignorance of Tesco and they will quickly fall foul of the Equality Act costing them money and a bad reputation.

    What has it got to do with the council, someone at Tesco should be trained properly
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • ANNOYED1
    • By ANNOYED1 13th Oct 16, 6:25 PM
    • 25 Posts
    • 19 Thanks
    ANNOYED1
    who did you speak to ?

    Ralph
    Originally posted by Ralph-y
    Can't remember who i spoke to but they said the CEO office are aware of my complaint and their stance is that its blue badge holders only.
    • ANNOYED1
    • By ANNOYED1 13th Oct 16, 6:31 PM
    • 25 Posts
    • 19 Thanks
    ANNOYED1
    This shows the total ignorance of Tesco and they will quickly fall foul of the Equality Act costing them money and a bad reputation.

    What has it got to do with the council, someone at Tesco should be trained properly
    Originally posted by beamerguy
    That is exactly what I said, it has nothing to do with council.
    Tesco are using bullying tactic to scare people.
    Maybe Tesco don't want people with mental health disabilities to use their stores because of the social stigma attached to it.
    • Marktheshark
    • By Marktheshark 13th Oct 16, 6:33 PM
    • 5,325 Posts
    • 6,673 Thanks
    Marktheshark
    The sooner they go bust the better and it is already happening.
    Brexit will become whatever they invent it to be.
    • beamerguy
    • By beamerguy 13th Oct 16, 6:35 PM
    • 4,126 Posts
    • 4,741 Thanks
    beamerguy
    Can't remember who i spoke to but they said the CEO office are aware of my complaint and their stance is that its blue badge holders only.
    Originally posted by ANNOYED1
    Go straight to the CEO's office.
    ceo.customerservice@tesco.co.uk
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • ANNOYED1
    • By ANNOYED1 13th Oct 16, 6:46 PM
    • 25 Posts
    • 19 Thanks
    ANNOYED1
    Go straight to the CEO's office.
    ceo.customerservice@tesco.co.uk
    Originally posted by beamerguy
    Thanks, I will write a complaint when I have time. Everyone should write a complaint and maybe they will get the message.
    • ANNOYED1
    • By ANNOYED1 13th Oct 16, 7:00 PM
    • 25 Posts
    • 19 Thanks
    ANNOYED1
    I forgot to add, I was asked if my disability means that it is appropriate for me to take the parking space over a wheelchair user. Was they wrong in asking this?
    • Iceweasel
    • By Iceweasel 13th Oct 16, 7:15 PM
    • 4,097 Posts
    • 2,970 Thanks
    Iceweasel
    I'm not disabled enough to qualify for a Blue Badge - yet.

    I don't park in the disabled bays as there are loads of people with more acute problems than I have and I would hate to deny them a space.

    So in the meantime I park in the Parent and Child bays.

    I get some funny looks and the odd comment but I couldn't care less.

    As I live in Scotland, Tesco can go take a hike.
    • steve1500
    • By steve1500 13th Oct 16, 7:15 PM
    • 877 Posts
    • 592 Thanks
    steve1500
    So they invoice the driver & driver doesn't have blue badge, then what. Take them to court. Passenger has the blue badge


    That would be fun - worlds easiest defence.
    Private Parking Tickets is my way of telling the wife to use her car and not mine
    • Fruitcake
    • By Fruitcake 13th Oct 16, 7:23 PM
    • 36,467 Posts
    • 73,293 Thanks
    Fruitcake
    I forgot to add, I was asked if my disability means that it is appropriate for me to take the parking space over a wheelchair user. Was they wrong in asking this?
    Originally posted by ANNOYED1
    It is wrong to discriminate against all disabled people with protected characteristics as detailed in the EA 2010. This also includes nursing mothers with a young baby. Who are Tesco to say one person's disability is worse that someone else's?
    Sorry, only quadraplegics can park here, not someone with only one leg, or, you can't park here because you only have heart failure and don't look disabled.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • beamerguy
    • By beamerguy 13th Oct 16, 7:37 PM
    • 4,126 Posts
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    beamerguy
    Thanks, I will write a complaint when I have time. Everyone should write a complaint and maybe they will get the message.
    Originally posted by ANNOYED1
    There is no time like .... NOW ... not when you have time ?

    Right now, the Tesco problem is Cat Parkinson
    Car Park Operations Executive

    Tesco employ known scammers like Horizon but it appears that Tesco do not trust Horizon to manage their car parks ?

    Horizon offer self ticketing which means someone gets paid a commission.
    Will the staff get paid commission for each picture they send to Horizon ..... ???? would stink of a scam

    Who then gets the bounty ?? THE CEO ... doubt it, so any guesses who that might be ???
    Something for the CEO to find out before Tesco drag themselves into the gutter
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Fruitcake
    • By Fruitcake 13th Oct 16, 8:26 PM
    • 36,467 Posts
    • 73,293 Thanks
    Fruitcake
    There is no time like .... NOW ... not when you have time ?

    Right now, the Tesco problem is Cat Parkinson
    Car Park Operations Executive

    Tesco employ known scammers like Horizon but it appears that Tesco do not trust Horizon to manage their car parks ?

    Horizon offer self ticketing which means someone gets paid a commission.
    Will the staff get paid commission for each picture they send to Horizon ..... ???? would stink of a scam

    Who then gets the bounty ?? THE CEO ... doubt it, so any guesses who that might be ???
    Something for the CEO to find out before Tesco drag themselves into the gutter
    Originally posted by beamerguy
    I think with the self ticketing scam, the ticketer doesn't get their bounty unless the PCN is paid. There is still an incentive to issue as many tickets as possible though.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • peter_the_piper
    • By peter_the_piper 13th Oct 16, 8:29 PM
    • 24,268 Posts
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    peter_the_piper
    Could they be sneaky and not call them "disabled bays" but blue badge bays, that way they would fall under terms and conditions.
    Millies due back at Christmas.
    • ANNOYED1
    • By ANNOYED1 13th Oct 16, 8:46 PM
    • 25 Posts
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    ANNOYED1
    What if we made our own blue badges and used them in the car parks? The notices don't say what constitutes a blue badge. We could make a blue badge that states for private land only and therefore it wouldn't be breaking any terms?
    • Fruitcake
    • By Fruitcake 13th Oct 16, 8:54 PM
    • 36,467 Posts
    • 73,293 Thanks
    Fruitcake
    What if we made our own blue badges and used them in the car parks? The notices don't say what constitutes a blue badge. We could make a blue badge that states for private land only and therefore it wouldn't be breaking any terms?
    Originally posted by ANNOYED1
    A Blue Peter Badge should do the trick.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Coupon-mad
    • By Coupon-mad 13th Oct 16, 11:29 PM
    • 40,488 Posts
    • 52,378 Thanks
    Coupon-mad
    I forgot to add, I was asked if my disability means that it is appropriate for me to take the parking space over a wheelchair user. Was they wrong in asking this?
    Originally posted by ANNOYED1
    Not wrong in asking but if your answer is YES, because you have that need, then they are IMHO breaching the Equality Act because they then 'knew or should have known' about your disability need.

    They have then been very clearly informed but are unreasonably denying you the provision that would make the store more accessible.

    This sounds like the views of people who think ''disabled = wheelchair.''

    I am not saying that everyone with a protected characteristic NEEDS a disabled bay (far from it, and we've never said that) but I am saying if a person with a characteristic DOES have that need then a Service Provider cannot restrict nor deny a provision that would assist that person to access the store. It cannot just be people with mobility issues AND a particular badge. This is about need, not a 'permit'.

    You could try asking the EHRC for help to fight this unfairness. They know that it is not a case of 'mental health issue v wheelchair'!
    Last edited by Coupon-mad; 13-10-2016 at 11:52 PM.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the breadcrumb trail, top of page: Household & Travel > Motoring > Parking Tickets, Fines & Parking & READ THE 'NEWBIES' FAQS THREAD.
    DON'T read old advice to ignore, unless in Scotland/NI.

    • ANNOYED1
    • By ANNOYED1 13th Oct 16, 11:40 PM
    • 25 Posts
    • 19 Thanks
    ANNOYED1
    Not wrong in asking but if your answer is YES, because you have that need, then they are IMHO breaching the Equality Act because they then 'knew or should have known' about your disability need. THey have been told but are unreasonably denying you the provision that would make the store more accessible.

    This sounds like the views of people who think ''disabled = wheelchair.''

    I am not saying that everyone with a protected characteristic NEEDS a disabled bay (far from it, and we've never said that) but I am saying if a person with a characteristic DOES have that need then a Service Provider cannot restrict nor deny a provision that would assist that person to access the store. It cannot just be people with mobility issues AND a particular badge. This is about need, not a 'permit'.

    You could try asking the EHRC for help to fight this unfairness. They know that it is not a case of 'mental health issue v wheelchair'!
    Originally posted by Coupon-mad
    I didn't answer the question as the person was antagonising me. But I do need a disabled bay and haven't had many problems in the past. But this new system seems to be where i wont know whether i receive a PCN or not because it wont be attached to the car and that causes me worry. Normally i leave a note on dashboard stating i have a disability and need the space.
    • Coupon-mad
    • By Coupon-mad 13th Oct 16, 11:54 PM
    • 40,488 Posts
    • 52,378 Thanks
    Coupon-mad
    So seek the help of the EHRC I suggest. You may need to spell it out how this is discriminatory although one would hope not, with the EHRC.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the breadcrumb trail, top of page: Household & Travel > Motoring > Parking Tickets, Fines & Parking & READ THE 'NEWBIES' FAQS THREAD.
    DON'T read old advice to ignore, unless in Scotland/NI.

    • esmerobbo
    • By esmerobbo 14th Oct 16, 7:18 AM
    • 4,637 Posts
    • 6,108 Thanks
    esmerobbo
    I wonder what would the position be if you sent a formal letter to Tesco advising them that you require adjustments to be made under the equality act for you to be able to access their stores. That you do not hold a blue badge but have a need for a disabled bay.

    If a PCN was acquired they could simply say "we didn't know they had a disability" hence possibly discrimination could be difficult to prove. However if they knew about your disability needs it would be hard to defend.

    Under their terms I could lend my blue badge to Joe Bloggs and he could go to Tesco and park in a disabled bay, their terms state a blue badge must be displayed, and they cant check if the user is the holder of the badge.
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