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    • MSE Sarah
    • By MSE Sarah 27th Sep 16, 4:14 PM
    • 56Posts
    • 47Thanks
    MSE Sarah
    0 WOW
    Boston Duvet & Pillow Company
    • #1
    • 27th Sep 16, 4:14 PM
    0 WOW
    Boston Duvet & Pillow Company 27th Sep 16 at 4:14 PM
    Hey forumites

    We've blagged a deal at the Boston Duvet & Pillow Company, that gets you an extra 25% off already discounted posh bedding. Check out the deal here -

    We'd love to know if you have any feedback:

    - Did you like it?
    - Have you used it?
    - Did you have any issues?

    Thanks for your help!

    MSE Sarah
    Last edited by MSE Sarah; 27-09-2016 at 4:25 PM.
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    • caroline55
    • By caroline55 8th Mar 17, 1:35 PM
    • 1 Posts
    • 1 Thanks
    My pillows arrived and I was shocked how bad they were. There is no way that mine were either Fogarty , or M & S ..... serves me right ..... if it seems to good to be true - it usually always is .... wish not bothered ..
    • Amandahhh1
    • By Amandahhh1 8th Mar 17, 4:28 PM
    • 1 Posts
    • 0 Thanks
    Used it
    Liked it
    Beautiful quilts as described
    Happy customer
    • simalien
    • By simalien 9th Mar 17, 7:29 PM
    • 4 Posts
    • 2 Thanks
    Why is delivery such a problem?
    what a shame
    Delivery from £2.99*
    *Please note we do not currently ship to Northern Ireland, The Channel Islands & The Highlands and Islands

    Originally posted by johnnyinbelfast
    You would imagine in this day and age that companies should not find it a problem to send items to other parts of the UK, doesnt Royal Mail deliver everywhere, not to mention the plethora of delivery companies like Yodel, Hermes, DHL, etc.
    • kracazol
    • By kracazol 9th Mar 17, 8:42 PM
    • 1 Posts
    • 1 Thanks
    I have ordered some pillows and a mattress cover from Boston. As soon as i saw them i was disappointed, they just don't look or feel quality through the packaging. I came on MSE and read this forum which confirmed they probably are not very good quality.

    My dilemma is should i open them so that i can see exactly how good or bad they are, they have stickers sealing them closed which say if i open them i cant return them. I read Martins guide of returning mail order items which does not list bedding in the list of items excluded from the 14 day return rule. Am i entitled to open them to inspect the quality or do i have to gamble?

    Sounds a bit silly if they have struck a deal with a consumer rights group and then denied those consumers their rights!!!
    • Wednesday100
    • By Wednesday100 11th Mar 17, 7:07 PM
    • 42 Posts
    • 16 Thanks
    In reply to the last post, I don't know the answer, but it might be worth calling the company on the customer service number that was included with the item paperwork. They were pretty efficient when I called them.

    Although not happy that I did not think their duvet was fit for purpose, they did send me return packaging (arriving the next day) with a Freepost label attached to send it back. Now waiting to see if my refund goes as smoothly.
    • newleaf
    • By newleaf 14th Mar 17, 12:03 PM
    • 2,982 Posts
    • 3,404 Thanks
    My 10.5 tog 'silk blend' Fogarty quilt came this morning; beautiful quality quilt for £20 - less than half what they cost in Dunelm. I'm very happy.
    Official DFW Nerd No 096 - Proud to have dealt with my debt!
    • MoreDashThanCash
    • By MoreDashThanCash 17th Mar 17, 11:58 AM
    • 1 Posts
    • 1 Thanks
    Boston Duvet and Pillow Company
    I ordered the single wool duvet from this deal, thinking it was one hell of a bargain at £30, but apparently not. It's the mothercare "acclimatiser duvet" which was recently on sale for £17.50 and was only £30 full price. Unimpressed.
    Originally posted by CelticWitch
    Yes, I bought two of these. I think the quality is good but their website is 'misleading' (possibly dishonest, but I reserve judgement until they reply to my email). They say the duvets are 10.5 tog, but they are Mothercare, and the Acclimatiser duvet (if that is indeed what they are) is only 4.0 tog.

    That, coupled with Mothercare selling them for £17.50 recently (sold out now) leaves me feeling somewhat annoyed and 'ripped off'. Boston's 'comparison price' is £89.99! Highly suspect.

    They say on the packaging that if they are opened, you can't get a refund unless the product is faulty, meaning you can't see which company the duvets have been made for so can't make a proper comparison until it's too late.

    That's beside the point really, since you trust a company website to tell the truth (I do anyway, if seemingly endorsed by MSE).

    Disappointing, since I trust MSE to give us good offers.
    Last edited by MoreDashThanCash; 17-03-2017 at 12:01 PM.
    • Wednesday100
    • By Wednesday100 21st Mar 17, 11:54 PM
    • 42 Posts
    • 16 Thanks
    I sent BDPC a chasing e-mail last night to ask about the status of my return. To be fair to them, the e-mail was acknowledged first thing this morning and my order marked as refunded shortly afterwards. The lesson learnt for me is that it is hard to judge the quality and value for money of quilts and pillows sold online.
    Last edited by Wednesday100; Today at 11:48 AM. Reason: Reflect recent communication with the vendor
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