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  • FIRST POST
    • Perfo
    • By Perfo 24th Sep 16, 8:53 PM
    • 11Posts
    • 5Thanks
    Perfo
    Advice please on a SIP ticket.
    • #1
    • 24th Sep 16, 8:53 PM
    Advice please on a SIP ticket. 24th Sep 16 at 8:53 PM
    I have done my homework and read the various posts but can't find something quite like my problem. So please excuse me if there is.

    Last April the company I work for hired a car for me for the day.

    I parked in a SIP car park in Abington street in Manchester in it.

    I paid the fee but the machine spat it out.
    There was a notice on the screen of the machine that said sorry out of order. (I took a picture of this)
    I left a message on the screen of my car giving my contact details and stating the machine was out of order (I have pictures).
    I went to the office and about 20 mins later I went back to the car to find a sticker on the screen.
    I tried the number they gave on the ticket to ring but couldn't get through.
    The machine was now working so I purchased a ticket.
    On leaving the car park I tried the number again and this time spoke to a person that basically told me to send it in writing.
    I sent the details in writing confirming I was the driver and all the other details (I know silly move).
    They sent back and said it doesn't matter the machine was out of order it clearly states on the sign that if the machine is out of order then you have to ring a mobile number and pay over the phone.
    I had picture of their sign and it didn't say anything of the sort. A further investigation showed that there was a red sticker on the actual machine stating it was the drivers responsibility to ensure payment was made before leaving the car park.. and to ring a number if the machine wasn't working.
    I replied to SIP stating that I had read the signs and it didn't say anything about ringing. If they had another sign in the car park then I didn't see it and therefore was it up to the specification as detailed by POPLA in terms of sizes etc.
    I also stated that they say the sign says I have to pay before leaving the car park..which I had also done.. by getting the ticket on my next visit...

    I've heard nothing officially since.
    I saw officially as I've just now been made aware of a letter sent to work from Gladstones solicitors talking of court cases concerning the date and time and car park of my parking but addressed to another employee of my firm which has absolutely nothing to do with any of it..

    My company say the hire company has been contacted as the registered keepers and they had contacted my company..

    I thought the DVLA rules for giving out RK details was if and only if the driver could not be identified ...is this not true ? And if so as I identified myself on the first day they shouldn't have even asked for the RK details.

    What do I do ??? I haven't been in the loop at all from (me appealing and thinking it had been accepted) to some other poor chap being taken to court ???

    I shall ask the other gent to contact Gladstones and inform them he had nothing to do with it. I have clearer stated I was the driver in writing to the car park company and it was never my intention not to pay for the parking indeed had they put the information actually on the proper signage of the car park then I would have rang it and paid over the phone. I can absolutely and honestly say I didn't see this sticker. But if I had I would have been a little sceptical about ringing it and handing over card details etc..

    My feeling is they have done it deliberately to scam more money out of innocent folk...

    Sorry for the longish post and I hope some of you learned folks will be able to offer me some advice as I'm not sure what else to do..

    Thank you...
    Last edited by Perfo; 24-09-2016 at 9:06 PM.
Page 1
    • Coupon-mad
    • By Coupon-mad 24th Sep 16, 9:07 PM
    • 40,339 Posts
    • 52,174 Thanks
    Coupon-mad
    • #2
    • 24th Sep 16, 9:07 PM
    • #2
    • 24th Sep 16, 9:07 PM
    I tried the number they gave on the ticket to ring but couldn't get through.
    The machine was now working so I purchased a ticket.
    On leaving the car park I tried the number again and this time spoke to a person that basically told me to send it in writing.
    I sent the details in writing confirming I was the driver and all the other details (I know silly move).
    They sent back and said it doesn't matter the machine was out of order it clearly states on the sign that if the machine is out of order then you have to ring a mobile number and pay over the phone.
    I had picture of their sign and it didn't say anything of the sort.
    So you admitted you were driving but Gladstones have written to the company again?

    I saw officially as I've just now been given a letter from Gladstones solicitors talking of court cases by address to another employee of my firm which has absolutely nothing to do with any of it..
    My company say the hire company has been contacted as the registered keepers and they had contacted my company..

    I thought the DVLA rules for giving out RK details was if and only if the driver could not be identified ...is this not true ?
    It is true, if you gave them your name and address (not just email) so did you give the PPC your name and address? If so then the company (the other 'gent') has good reason to complain to the DVLA and Information Commissioner immediately, about misuse of his data.

    I shall ask the other gent to contact Gladstones and inform them he had nothing to do with it and I'm inclined to ask him not to tell them whom was as that's not his concern. I have clearer stated I was the driver in writing to the car park company and it was never my intention not to pay for the parking...
    Maybe he is the contact that the lease firm have, so the lease firm passed his name on when THEY got a letter?

    I would get the 'other gent' to complain to the DVLA by email and the ICO.

    The difficulty for you is, this is your employer so you may well be best to let them also name you as the keeper of the vehicle around that time (not saying who was driving). Otherwise, your employer might just pay it and then ask you to cover it, or they might get sued and blame you.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the breadcrumb trail, top of page: Household & Travel > Motoring > Parking Tickets, Fines & Parking & READ THE 'NEWBIES' FAQS THREAD.
    DON'T read old advice to ignore, unless in Scotland/NI.

    • Perfo
    • By Perfo 27th Sep 16, 11:55 PM
    • 11 Posts
    • 5 Thanks
    Perfo
    • #3
    • 27th Sep 16, 11:55 PM
    • #3
    • 27th Sep 16, 11:55 PM
    I admitted I was the driver on the phone and in writing the day after the alleged offence...

    I've told my employer the details so they know who the driver is. I've also told them I wouldn't be paying as I've made an appeal with what I thought was a clear reason why I should not have received the ticket and heard nothing back.

    I'm not sure why the hire company would have the other gent's name as he's only an employee like me and nothing to do with hiring vehicles etc..
    I will get him to reply to Gladstones basically stating he had nothing to do with the alleged incident.

    Is there anything else I should / could do ?
    • The Deep
    • By The Deep 28th Sep 16, 10:42 AM
    • 5,561 Posts
    • 4,268 Thanks
    The Deep
    • #4
    • 28th Sep 16, 10:42 AM
    • #4
    • 28th Sep 16, 10:42 AM
    Is there any way that you or your company can turn this into a complaint against the solicitors?


    They are already under investigation by their regulatory authority, and one more cannot do any harm. Write to Duncan Allen here:


    http://www.sra.org.uk/consumers/problems/report-solicitor.page
    • Perfo
    • By Perfo 14th Oct 16, 9:14 PM
    • 11 Posts
    • 5 Thanks
    Perfo
    • #5
    • 14th Oct 16, 9:14 PM
    • #5
    • 14th Oct 16, 9:14 PM
    The other fellow has replied to Gladstones stating he wasn't the driver nor the keeper during the period mentioned and not to contact him again. He did this within the allotted period Glads gave him and heard nothing since..
    The DVLA have definitely been duped in to giving details and possibly Glads could be called in to disrepute but like everyone else as long as this goes away then we'd all be happy.
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