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  • FIRST POST
    • Becles
    • By Becles 22nd Sep 16, 9:30 PM
    • 12,790Posts
    • 25,449Thanks
    Becles
    Vertical Blind headrail
    • #1
    • 22nd Sep 16, 9:30 PM
    Vertical Blind headrail 22nd Sep 16 at 9:30 PM
    Bit of an odd query!

    I took my vertical blinds down as the window was being replaced and I dropped the header rail. The end with the controls on shattered along with some of the hooks the slats hang on. I can't remember the original company I bought them from.

    I had a look around online and discovered I could buy just the header rail so I measured up and ordered one. On the order form I was asked for the window dimensions, slat width, where I want the controls and where I want the slats to bunch on opening. There was no mention of the number of slats.

    After a delay because they lost the order, the new rail has arrived. However it's been made with hooks for 38 slats but I only have 36 slats on the existing blind.

    I've been touch with the company who said they have made what I ordered and it's not their fault that it's got more hooks on it as that's what they put on for that width.

    Their only solution was to send them a photograph of my blinds and they will sell me two slats in the nearest colour they have.

    They said I can't return it as it was made to order and they have made it to my order.

    Is there anything I can do or am I stuck with a header rail that is of no use to me?
    Here I go again on my own....
Page 1
    • Moneyineptitude
    • By Moneyineptitude 23rd Sep 16, 11:31 AM
    • 16,824 Posts
    • 7,463 Thanks
    Moneyineptitude
    • #2
    • 23rd Sep 16, 11:31 AM
    • #2
    • 23rd Sep 16, 11:31 AM
    I think the company are being very helpful by offering two extra slats in the nearest colour. They could just state that they won't refund as it is a bespoke item.

    You knew from the outset that this header was not from the original manufacturer, so it was always a risk that it wouldn't be fully compatible with the existing blind.

    Why not just buy the extra slats? The alternative is purchasing a whole new blind....
    • societys child
    • By societys child 23rd Sep 16, 11:43 AM
    • 3,565 Posts
    • 3,527 Thanks
    societys child
    • #3
    • 23rd Sep 16, 11:43 AM
    • #3
    • 23rd Sep 16, 11:43 AM
    It's not useless, I'm looking at the blinds on my patio doors as I type.

    It wasn't made to measure but luckily the header rail was exactly the correct length when I bought it, but due to handles and the thickness of the patio window frame + doors, the two end slats are not required (in fact they got in way and caught on the handles)

    So I removed 1 slat from each end and it looks and works fine. I never notice and had forgotten until I read your post

    Would that not work?
    "The British people have chosen to take back their freedom"
    Xavier Bertrand, head of the Hauts-de-France region that includes the Calais camp
    • Becles
    • By Becles 23rd Sep 16, 7:45 PM
    • 12,790 Posts
    • 25,449 Thanks
    Becles
    • #4
    • 23rd Sep 16, 7:45 PM
    • #4
    • 23rd Sep 16, 7:45 PM

    Why not just buy the extra slats? The alternative is purchasing a whole new blind....
    Originally posted by Moneyineptitude
    They're made in a different material.

    I have PVC slats but they only supply fabric ones. It will look really odd!
    Here I go again on my own....
    • Becles
    • By Becles 23rd Sep 16, 7:51 PM
    • 12,790 Posts
    • 25,449 Thanks
    Becles
    • #5
    • 23rd Sep 16, 7:51 PM
    • #5
    • 23rd Sep 16, 7:51 PM
    It's not useless, I'm looking at the blinds on my patio doors as I type.

    It wasn't made to measure but luckily the header rail was exactly the correct length when I bought it, but due to handles and the thickness of the patio window frame + doors, the two end slats are not required (in fact they got in way and caught on the handles)

    So I removed 1 slat from each end and it looks and works fine. I never notice and had forgotten until I read your post

    Would that not work?
    Originally posted by societys child
    No it's for a picture window. I've laid the new rail on the windowsill to check and there will be a gap at either side of the window if I put it up

    It's just not suitable for the purpose that I bought it for. As I've given them the correct measurements for the blind I already have, it's fair to assume that the number of hooks would be the same. There's nothing on their website to alert you that a new rail might have more hooks.

    I've emailed them again asking if they alter the current rail, but they haven't replied.
    Here I go again on my own....
    • agrinnall
    • By agrinnall 23rd Sep 16, 9:57 PM
    • 15,011 Posts
    • 10,761 Thanks
    agrinnall
    • #6
    • 23rd Sep 16, 9:57 PM
    • #6
    • 23rd Sep 16, 9:57 PM
    Find either the original maker or someone else who can supply you with 2 slats in the correct material and colour. My headers have the manufacturer's name on them, have you looked to make sure it's not on yours? Have you checked back though your bank statements / credit card bills?
    • Moneyineptitude
    • By Moneyineptitude 24th Sep 16, 1:02 AM
    • 16,824 Posts
    • 7,463 Thanks
    Moneyineptitude
    • #7
    • 24th Sep 16, 1:02 AM
    • #7
    • 24th Sep 16, 1:02 AM
    I've emailed them again asking if they alter the current rail, but they haven't replied.
    Originally posted by Becles
    You knew from the outset that this header was not from the original manufacturer, so it was always a risk that it wouldn't be fully compatible with the existing blind.
    • ARandomMiser
    • By ARandomMiser 24th Sep 16, 7:15 AM
    • 681 Posts
    • 1,273 Thanks
    ARandomMiser
    • #8
    • 24th Sep 16, 7:15 AM
    • #8
    • 24th Sep 16, 7:15 AM
    It sounds to me like the blind company have delivered what was ordered and are going that little bit further to try to resolve your problem. One possibility is to NOT try to match the existing colour but instead pick a contrasting colour and then position these at the 1/3rd and 2/3rd positions - may be effective and become a talking point.

    The only problem is that they may find it difficult to match the exact height of the other slats so the new ones may be a few mm taller or shorter.
    • Valli
    • By Valli 24th Sep 16, 8:50 AM
    • 19,356 Posts
    • 221,198 Thanks
    Valli
    • #9
    • 24th Sep 16, 8:50 AM
    • #9
    • 24th Sep 16, 8:50 AM
    Another option would be to buy all new slats to go with the new header rail
    Make two - and freeze one!
    Don't put it DOWN - put it AWAY!

    Roadkill Rebel #16 2015 Roadkill Haul - £23.25 + 7c (Eu) + a dime (31.12.2015)
    2016 Roadkill Haul - £05.75, 10c ($) and 10c (Eu)
    • Moneyineptitude
    • By Moneyineptitude 24th Sep 16, 8:57 AM
    • 16,824 Posts
    • 7,463 Thanks
    Moneyineptitude
    Another option would be to buy all new slats to go with the new header rail
    Originally posted by Valli
    That would probably cost the same (or more) as purchasing an entirely new blind!
    • Valli
    • By Valli 24th Sep 16, 9:04 AM
    • 19,356 Posts
    • 221,198 Thanks
    Valli
    That would probably cost the same (or more) as purchasing an entirely new blind!
    Originally posted by Moneyineptitude
    Quite possibly, but it's a solution, albeit not MSE
    Make two - and freeze one!
    Don't put it DOWN - put it AWAY!

    Roadkill Rebel #16 2015 Roadkill Haul - £23.25 + 7c (Eu) + a dime (31.12.2015)
    2016 Roadkill Haul - £05.75, 10c ($) and 10c (Eu)
    • Becles
    • By Becles 24th Sep 16, 10:08 PM
    • 12,790 Posts
    • 25,449 Thanks
    Becles
    Find either the original maker or someone else who can supply you with 2 slats in the correct material and colour. My headers have the manufacturer's name on them, have you looked to make sure it's not on yours? Have you checked back though your bank statements / credit card bills?
    Originally posted by agrinnall
    I checked but there is no name on the original header. They were bought a few years back and I don't have credit card bills going back that far. I've changed credit cards several times (offer tart!) so I couldn't even guess which card they were bought on.
    Here I go again on my own....
    • Becles
    • By Becles 24th Sep 16, 10:08 PM
    • 12,790 Posts
    • 25,449 Thanks
    Becles
    Another option would be to buy all new slats to go with the new header rail
    Originally posted by Valli
    I've got several matching blinds so very expensive to replace them all!
    Here I go again on my own....
    • greatgimpo
    • By greatgimpo 24th Sep 16, 10:12 PM
    • 624 Posts
    • 822 Thanks
    greatgimpo
    if the mechanism is anything like the Argos ones, you can remove slat hangers from the header rail with a bit of fiddling, first remove one end and slide them out.
    • Becles
    • By Becles 24th Sep 16, 10:19 PM
    • 12,790 Posts
    • 25,449 Thanks
    Becles
    I've had another look at it today and compared it to the original blind rail.

    They are both centre split ones, so when you pull back the blinds you get even bunches of slats on either side of the window.

    On both rails, the hooks in the centre are 77mm apart and the slats are 89mm so you get a slight overlap when they are closed.

    On the old blind, the 77mm is a constant distance between the hooks right through the rail.

    On the new one, the distance is 77mm in the middle, but then the hooks get closer together towards the ends. The last few are only 50mm apart from each other.

    I'm now wondering if I remove the two extra hooks, if the remaining ones would all space out evenly but I'm a bit wary of taking it to pieces, so I need to look into how to do that.
    Here I go again on my own....
    • greatgimpo
    • By greatgimpo 24th Sep 16, 10:28 PM
    • 624 Posts
    • 822 Thanks
    greatgimpo
    There's a tab at the top of each hanger - it slides through the one following to open, but catches the one following when closing therefore progressively pulling and spacing them equidistant.
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