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    • anotheruser
    • By anotheruser 22nd Sep 16, 5:55 AM
    • 2,147Posts
    • 1,362Thanks
    Virgin Media SuperHub 3 - Lights on and Slow?
    • #1
    • 22nd Sep 16, 5:55 AM
    Virgin Media SuperHub 3 - Lights on and Slow? 22nd Sep 16 at 5:55 AM
    I have a SuperHub 3, which says there should be just one light on, the white light.

    Mine has finished its set up (after waiting an hour!), but now has the Wi-Fi and Up/Doiwn arrows lit in green. They've been like that all night, even after a power cycle.

    It's also running a little slow, so I am thinking I might switch back to the SuperHub 2?

    Anyone else have a SuperHub 3?
Page 1
    • datostar
    • By datostar 22nd Sep 16, 8:02 AM
    • 923 Posts
    • 554 Thanks
    • #2
    • 22nd Sep 16, 8:02 AM
    • #2
    • 22nd Sep 16, 8:02 AM
    Have you checked the Virgin Media site to see if there are any known problems in your area? I've had a Hub 3 for a few weeks now and mine started doing the same thing 2 weeks ago (albeit the lights were flashing). The website showed a known problem in my area and the following day the problem was resolved. If nothing on the website it might be worth giving Virgin support a ring.
    My Hub 3 replaced an original Superhub and it's much better, especially for WiFi reliability and range, and you get simultaneous transmission on 2.4 & 5GHz unlike the Superhub 2 which is either one or the other depending how you set it.
    • AndyPK
    • By AndyPK 22nd Sep 16, 5:46 PM
    • 1,430 Posts
    • 376 Thanks
    • #3
    • 22nd Sep 16, 5:46 PM
    • #3
    • 22nd Sep 16, 5:46 PM
    I have a hub 3.

    It was a right pain for them to activate.

    i think it downloads and updates itself at the start.

    Normal operation is just a white light
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