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  • FIRST POST
    • ab_saver
    • By ab_saver 20th Sep 16, 11:41 AM
    • 69Posts
    • 148Thanks
    ab_saver
    Lloyds Bank Graduate account - fees error affecting new grads
    • #1
    • 20th Sep 16, 11:41 AM
    Lloyds Bank Graduate account - fees error affecting new grads 20th Sep 16 at 11:41 AM
    Just off the phone with Lloyds after using resolver to complain about fees and interest on my interest and fee-free overdraft. Apparently these charges in error are a system error affecting potentially all new grads whose accounts have recently been switched!

    They have reversed the charges in error and applied a £50 goodwill gesture to my account- so if you are a new grad using your Lloyds OD it may be worth checking!

    I couldn't find another post but sorry if I'm duplicating!
    DFW - aiming to be clear Nov '16__________ NSDs Sept 16 6/7 Oct 16 1/18_____ October supermarket challenge £0/40
    £1000 emergency fund #208 - £5.93/ 1000 _ Next: 10k towards a house deposit by mid 2018!
Page 1
    • jonesMUFCforever
    • By jonesMUFCforever 20th Sep 16, 7:35 PM
    • 22,945 Posts
    • 10,354 Thanks
    jonesMUFCforever
    • #2
    • 20th Sep 16, 7:35 PM
    • #2
    • 20th Sep 16, 7:35 PM
    Could you fill in the post with a little more detail?

    What overdraft facility do you have and when was your account converted to Graduate?
    What goes around - comes around
    give lots and you will always receive lots
    • ab_saver
    • By ab_saver 22nd Sep 16, 7:29 PM
    • 69 Posts
    • 148 Thanks
    ab_saver
    • #3
    • 22nd Sep 16, 7:29 PM
    • #3
    • 22nd Sep 16, 7:29 PM
    I have the standard offering which I had as part of their student account (£2K interest and fee free in year 6) - conversion happened over summer.
    I received an email detailing charges a couple of weeks before one was applied, and another v recently for a second set that has never been applied.
    Hope this helps!
    DFW - aiming to be clear Nov '16__________ NSDs Sept 16 6/7 Oct 16 1/18_____ October supermarket challenge £0/40
    £1000 emergency fund #208 - £5.93/ 1000 _ Next: 10k towards a house deposit by mid 2018!
    • GingerFurball
    • By GingerFurball 22nd Sep 16, 11:06 PM
    • 727 Posts
    • 746 Thanks
    GingerFurball
    • #4
    • 22nd Sep 16, 11:06 PM
    • #4
    • 22nd Sep 16, 11:06 PM
    If you're in your first year of graduation then your first £2k of any planned overdraft should be fee and interest free.
    DEBT FREE!

    Debt free by Xmas 2014: £3555.67/£4805.67 (73.99%)
    Debt free by Xmas 2015: £1250/£1250 (100.00%)
    • ab_saver
    • By ab_saver 26th Sep 16, 10:16 PM
    • 69 Posts
    • 148 Thanks
    ab_saver
    • #5
    • 26th Sep 16, 10:16 PM
    • #5
    • 26th Sep 16, 10:16 PM
    If you're in your first year of graduation then your first £2k of any planned overdraft should be fee and interest free.
    Originally posted by GingerFurball
    I know - which is why I queried it! Apparently some sort of system error. Anyway they were extremely apologetic but they way they explained it sounded like others might have similar issues.
    DFW - aiming to be clear Nov '16__________ NSDs Sept 16 6/7 Oct 16 1/18_____ October supermarket challenge £0/40
    £1000 emergency fund #208 - £5.93/ 1000 _ Next: 10k towards a house deposit by mid 2018!
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