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  • FIRST POST
    • tylery
    • By tylery 10th Sep 16, 4:27 PM
    • 6Posts
    • 0Thanks
    tylery
    PPI template
    • #1
    • 10th Sep 16, 4:27 PM
    PPI template 10th Sep 16 at 4:27 PM
    I have a barclaycard account which is in default. I also have a repayments agreement with barclaycard. I want to claim my ppi but which ppi template do i use CLOSED account or OPEN account. Thanx
Page 1
    • dunstonh
    • By dunstonh 10th Sep 16, 11:34 PM
    • 85,129 Posts
    • 50,147 Thanks
    dunstonh
    • #2
    • 10th Sep 16, 11:34 PM
    • #2
    • 10th Sep 16, 11:34 PM
    I have a barclaycard account which is in default. I also have a repayments agreement with barclaycard. I want to claim my ppi but which ppi template do i use CLOSED account or OPEN account. Thanx
    Originally posted by tylery
    There is no template that differs for open or closed accounts. You use the same complaints method for either.

    As you are in default though, the money can be kept on a successful complaint and offset against the debt you have failed to repay. Even if that debt is statute barred. If, as you say, you are still making payments to that debt, then it would reduce that debt.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • Moneyineptitude
    • By Moneyineptitude 11th Sep 16, 9:54 AM
    • 17,246 Posts
    • 7,783 Thanks
    Moneyineptitude
    • #3
    • 11th Sep 16, 9:54 AM
    • #3
    • 11th Sep 16, 9:54 AM
    There is no template that differs for open or closed accounts.
    Originally posted by dunstonh
    The MSE advice article does have two differing templates, but they are for first contact with the Bank when enquiring about records or requesting the Agreement.
    I want to claim my ppi but which ppi template do i use CLOSED account or OPEN account. Thanx
    Originally posted by tylery
    The Bank already definitely have records of your account, so just send a complaint letter. As already noted, if you win redress it's likely the bank will offset it against the monies you still owe from your default.

    Don't follow the MSE article too laboriously, you don't need to request the Agreement in your situation. Skip straight to complaint.
    • tylery
    • By tylery 14th Sep 16, 6:15 PM
    • 6 Posts
    • 0 Thanks
    tylery
    • #4
    • 14th Sep 16, 6:15 PM
    • #4
    • 14th Sep 16, 6:15 PM
    Thx for your replies. Sorry for being daft how do i go about with the complain letter? Is there a template for it.
    • Moneyineptitude
    • By Moneyineptitude 14th Sep 16, 10:19 PM
    • 17,246 Posts
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    Moneyineptitude
    • #5
    • 14th Sep 16, 10:19 PM
    • #5
    • 14th Sep 16, 10:19 PM
    If you have a complaint you make it (in your own words if possible).

    If not you don't.

    What is your complaint?

    Do remember that you won't get any money yourself, any redress will go towards the money you still owe and failed to pay.
    • tylery
    • By tylery 20th Sep 16, 4:58 PM
    • 6 Posts
    • 0 Thanks
    tylery
    • #6
    • 20th Sep 16, 4:58 PM
    • #6
    • 20th Sep 16, 4:58 PM
    I was told that if i don't add ppi i wont be able to get the loan.
    • Nasqueron
    • By Nasqueron 20th Sep 16, 6:50 PM
    • 2,981 Posts
    • 1,621 Thanks
    Nasqueron
    • #7
    • 20th Sep 16, 6:50 PM
    • #7
    • 20th Sep 16, 6:50 PM
    I was told that if i don't add ppi i wont be able to get the loan.
    Originally posted by tylery
    What proof of that do you have?

    Do you have anything more substantial such as proof of work benefits that would cover you if you were ill and unable to work or some way of maintaining the payments if you lost your job? Do remember the "family would pay it" works against you as it implies you have no way of repaying your debts if you lost your job (meaning PPI would be useful to you)
    • -taff
    • By -taff 22nd Sep 16, 10:30 AM
    • 6,458 Posts
    • 3,731 Thanks
    -taff
    • #8
    • 22nd Sep 16, 10:30 AM
    • #8
    • 22nd Sep 16, 10:30 AM
    If you're still paying it back, open aco!!!!, there's a template questionnaire on the same page as the instructions.

    If it was sold prior to 2009, use single premium as a complaint reason.
    Also, as said above, if you are successful, most of the money will go towards paying what you owe back, but hey ho, it's less to pay back, so go for it.
    • tylery
    • By tylery 6th Oct 16, 2:44 AM
    • 6 Posts
    • 0 Thanks
    tylery
    • #9
    • 6th Oct 16, 2:44 AM
    • #9
    • 6th Oct 16, 2:44 AM
    Thx guys can I complain direct online? Barclaycard online
    • Nasqueron
    • By Nasqueron 6th Oct 16, 10:20 AM
    • 2,981 Posts
    • 1,621 Thanks
    Nasqueron
    Thx guys can I complain direct online? Barclaycard online
    Originally posted by tylery
    If Barclays have a suitable form or email address on their website, yes
    • tylery
    • By tylery 14th Oct 16, 2:32 PM
    • 6 Posts
    • 0 Thanks
    tylery
    i have sent the ppi claim waiting for the response now. Thx guys for your help. I have just received a letter from barclaycard saying they have now closed the account and they have transferred the account to a company called Asset Link Capital. And i have just checked my credit file and the Asset Link Capital have added a default on my account with 2014 date. I dont have a credit agreement with them but can they enforce this? My credit report is now in red becoz of Asset Link Capital. What can i do or can i stop this transfer. Thx
    • dunstonh
    • By dunstonh 14th Oct 16, 3:16 PM
    • 85,129 Posts
    • 50,147 Thanks
    dunstonh
    I dont have a credit agreement with them but can they enforce this?
    Yes. Your debt can be transferred between banks the credit collection companies and it wont be statute barred as it was only a few years ago.

    My credit report is now in red becoz of Asset Link Capital.
    No. It is because you failed to pay your debts.

    What can i do or can i stop this transfer.
    Nothing. Its not present tense but past tense. It has happened. It is normal activity.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • Nasqueron
    • By Nasqueron 14th Oct 16, 3:16 PM
    • 2,981 Posts
    • 1,621 Thanks
    Nasqueron
    i have sent the ppi claim waiting for the response now. Thx guys for your help. I have just received a letter from barclaycard saying they have now closed the account and they have transferred the account to a company called Asset Link Capital. And i have just checked my credit file and the Asset Link Capital have added a default on my account with 2014 date. I dont have a credit agreement with them but can they enforce this? My credit report is now in red becoz of Asset Link Capital. What can i do or can i stop this transfer. Thx
    Originally posted by tylery
    If Barclays have sold the debt on then this other firm will collect the date. When did you default on your account? Is the default date incorrect? If Barclays sold the debt on then your debt is with this new company, all perfectly legitimate as the debt is current (not statute barred until 6 years from the default or when you last paid)
    • tylery
    • By tylery 14th Oct 16, 4:26 PM
    • 6 Posts
    • 0 Thanks
    tylery
    i had an agreement to pay monthly with no interest since 2011 i have never missed a payment since. On my credit file with barclays it shows AP no default. Now there is a new agreement with Asset Link and it shows default 2014.
    Last edited by tylery; 14-10-2016 at 4:31 PM.
    • magpiecottage
    • By magpiecottage 15th Oct 16, 8:39 AM
    • 9,133 Posts
    • 5,580 Thanks
    magpiecottage
    If it was sold prior to 2009, use single premium as a complaint reason.
    Originally posted by -taff
    On a credit card? I don't think so.
    • Nasqueron
    • By Nasqueron 15th Oct 16, 10:29 AM
    • 2,981 Posts
    • 1,621 Thanks
    Nasqueron
    i had an agreement to pay monthly with no interest since 2011 i have never missed a payment since. On my credit file with barclays it shows AP no default. Now there is a new agreement with Asset Link and it shows default 2014.
    Originally posted by tylery
    With this you need to complain to the company formally (in writing, get proof of posting from the PO for free) - the default must be the original date, they cannot change the default date to 2014 if you originally defaulted in 2011

    Post here for more advice:

    http://forums.moneysavingexpert.com/forumdisplay.php?f=257
    • -taff
    • By -taff 15th Oct 16, 11:16 AM
    • 6,458 Posts
    • 3,731 Thanks
    -taff
    On a credit card? I don't think so.
    Originally posted by magpiecottage

    I replied to the statement below

    I was told that if i don't add ppi i wont be able to get the loan.
    Originally posted by tylery
    • Moneyineptitude
    • By Moneyineptitude 15th Oct 16, 10:24 PM
    • 17,246 Posts
    • 7,783 Thanks
    Moneyineptitude
    I replied to the statement below
    Originally posted by -taff
    Barclaycard offer credit card facilities not loans, of course.

    Looks like the Op just snatched a complaint reason randomly without realising it didn't apply to him.

    I've never heard of anyone being refused a credit card if they didn't take PPI.
    • -taff
    • By -taff 16th Oct 16, 11:00 AM
    • 6,458 Posts
    • 3,731 Thanks
    -taff
    Well, I should have read the original posts a bit more carefully, but there you go, who knew you needed PPI on loan for a credit card?

    I'm having a mind boggle moment......
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