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  • flowerofthewest
    • #2
    • 14th Sep 07, 8:19 PM
    • #2
    • 14th Sep 07, 8:19 PM
    Unfortunately Parcelforce do not deliver at weekends.
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    • RFW
    • By RFW 14th Sep 07, 10:10 PM
    • 8,101 Posts
    • 4,756 Thanks
    RFW
    • #3
    • 14th Sep 07, 10:10 PM
    • #3
    • 14th Sep 07, 10:10 PM
    Parcelforce do (or can) deliver on Saturdays, there's a surcharge though. Surcharge is paid by sender, not sure if you can get them to do it if you pay them yourself. They do sometimes (quite rare, usually Xmas time and around bank holidays) deliver on a Saturday without being asked/told to.

    If you've got the parcel number and know which depot its at, you could possibly collect.
  • scorpio13
    • #4
    • 14th Sep 07, 10:23 PM
    • #4
    • 14th Sep 07, 10:23 PM
    Parcelforce do (or can) deliver on Saturdays, there's a surcharge though. Surcharge is paid by sender, not sure if you can get them to do it if you pay them yourself. They do sometimes (quite rare, usually Xmas time and around bank holidays) deliver on a Saturday without being asked/told to.

    If you've got the parcel number and know which depot its at, you could possibly collect.
    Originally posted by RFW
    Good idea, didn't think of that!

    Thank you.
    • custardy
    • By custardy 15th Sep 07, 1:32 PM
    • 30,897 Posts
    • 25,392 Thanks
    custardy
    • #5
    • 15th Sep 07, 1:32 PM
    • #5
    • 15th Sep 07, 1:32 PM
    most likely not there yet but no harm in calling
  • ZARA
    • #6
    • 15th Sep 07, 6:46 PM
    • #6
    • 15th Sep 07, 6:46 PM
    parcel force is a nightmare!!! had a parcel sent on the 1st of september still not recieved, it arrived in the uk last week & is just sitting at the depot, & its a nightmare gettin through to birmingham depot as they dont have a aleternative number on SAYNOTO0870 & you have to hold for 45 mins before a real person comes on!!!!
    • custardy
    • By custardy 15th Sep 07, 7:19 PM
    • 30,897 Posts
    • 25,392 Thanks
    custardy
    • #7
    • 15th Sep 07, 7:19 PM
    • #7
    • 15th Sep 07, 7:19 PM
    why is it held? customs charge?
  • scorpio13
    • #8
    • 16th Sep 07, 3:54 PM
    • #8
    • 16th Sep 07, 3:54 PM
    Parcelforce do (or can) deliver on Saturdays, there's a surcharge though. Surcharge is paid by sender, not sure if you can get them to do it if you pay them yourself. They do sometimes (quite rare, usually Xmas time and around bank holidays) deliver on a Saturday without being asked/told to.

    If you've got the parcel number and know which depot its at, you could possibly collect.
    Originally posted by RFW
    No luck i'm afraid...............couldn't even get through to my local depot on the phone to arrange collection :rolleyes:.

    You can arrange collection via their website but that's showing up as Tuesday being the date i can collect.........so i'll rather just wait for delivery (which will hopefully be tomorrow).
    • custardy
    • By custardy 16th Sep 07, 4:14 PM
    • 30,897 Posts
    • 25,392 Thanks
    custardy
    • #9
    • 16th Sep 07, 4:14 PM
    • #9
    • 16th Sep 07, 4:14 PM
    you have to remember the national number is there to save numerous calls at depots.
    we get the same with people calling us.we have no dedicated call handlers so its just get through as many as you can inbetween jobs.
    could the national PF CS not help with info?
  • scorpio13
    [quote=custardy;6298268]
    could the national PF CS not help with info?[/quote]

    (Clicked wrong button & thanked you by mistake. )

    Couldn't get through to customer Services either. But hopefully i'll get the package tomorrow, as the tracking states Mon 17th as delivery day.

    It's a bit frustrating that Parcelforce don't deliver on Saturdays though - but at least i know this for sure now.
  • SPANIEL36
    DHL dont either

    • custardy
    • By custardy 16th Sep 07, 10:13 PM
    • 30,897 Posts
    • 25,392 Thanks
    custardy
    Its the same for RM special delivery unless you pay for saturday delivery however most are still delivered on saturdays
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