Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • burnleymik
    • By burnleymik 13th Aug 16, 12:14 PM
    • 930Posts
    • 1,940Thanks
    burnleymik
    Amazon Product Reviews/ratings.. misleading, possibly a scam
    • #1
    • 13th Aug 16, 12:14 PM
    Amazon Product Reviews/ratings.. misleading, possibly a scam 13th Aug 16 at 12:14 PM
    I am really getting annoyed now. I was recently searching for a Smartwatch, nothing fancy, between the price range of £50-£100.

    I usually use Amazon for things like this, where I am not too fussed about branded products and I use their star ratings to filter out the better ones and then read the reviews to narrow down to a couple I really like.

    That said, I started reading a lot of the reviews and somewhere in the wall of text there was a small comment that read something along the lines of "I have reviewed this product in return for a discount" or "The supplier kindly sent me a review sample for evaluation, with a request for an honest and impartial review".

    These types of reviews were on almost every item I looked at.

    I just wanted an honest, untainted review of a product, not a gushing report because someone had received it for free or for a deep discount. Almost every review like this was 5 stars, with the odd 4 stars.

    I started digging a bit deeper and it seems Amazon are deliberately allowing their customers to be mislead. These are not just individuals, but companies and Facebook groups that are running these reviews for products exercises.

    there is a good article here:

    http://thehustle.co/a-surprisingly-large-number-of-amazon-reviews-are-scams-the-hustle-investigates

    These groups will kick/remove any reviewer who posts a review of 3 stars or less because the suppliers will stop sending them the products if they allow them to be posted to Amazon.

    i.e.:



    I was always under the impression the reviews were left by previous customers.

    There are even now websites (like fakespot) out there where you can input the product URL into their site and they will use a formula to help you gauge how trustworthy the product reviews are.

    You cannot even filter out the verified purchases, but they are getting around that too now. It's a real mess.

    Amazon used to be a really good company, with great customer service, but now they are allowing themselves to be exploited, whilst allowing their customers to be mislead (at best) and scammed (at worst) into purchasing products that are not nearly as good as they think they are.
    A smile costs nothing, but gives a lot.
    It enriches those who receive it without making poorer those who give it.
    A smile takes only a moment, but the memory of it can last forever.
Page 3
    • iammumtoone
    • By iammumtoone 12th Oct 16, 4:57 PM
    • 3,846 Posts
    • 7,304 Thanks
    iammumtoone
    Well that's going to come as news to the hundreds of review websites out there maintained by film and book enthusiasts who pen their reviews for the love of it. Not the money.
    Originally posted by hybernia
    Ok I haven't been on one of these site but do they have an 'unhelpful' vote button or are they just sites where people can share their views freely without having to suffer the rudeness of being called 'unhelpful' when all they have done is given up their time to try to help others.
    • pineapple
    • By pineapple 12th Oct 16, 5:00 PM
    • 5,831 Posts
    • 27,259 Thanks
    pineapple
    Hybernia
    We have done our best to get through but I think it is pointless knocking at the door if no one is at home
    Last edited by pineapple; 12-10-2016 at 5:34 PM.
    • pineapple
    • By pineapple 12th Oct 16, 5:33 PM
    • 5,831 Posts
    • 27,259 Thanks
    pineapple
    Ok I haven't been on one of these site but do they have an 'unhelpful' vote button or are they just sites where people can share their views freely without having to suffer the rudeness of being called 'unhelpful' when all they have done is given up their time to try to help others.
    Originally posted by iammumtoone
    Why don't you visit the Amazon site then you will have some idea of what's being discussed.
    • iammumtoone
    • By iammumtoone 12th Oct 16, 6:01 PM
    • 3,846 Posts
    • 7,304 Thanks
    iammumtoone
    Hybernia
    We have done our best to get through but I think it is pointless knocking at the door if no one is at home
    Originally posted by pineapple
    You have done your best to persuade others that it is perfectly acceptable to call someone unhelpful, when they have tried to help and given up their free time to do so. If you asked someone directions in the street and they didn't reply to your liking would to say to their face thats unhelpful? No I don't think so as that would be rude so I can't understand why people find it acceptable to do so anonymously online.

    Why don't you visit the Amazon site then you will have some idea of what's being discussed.
    Originally posted by pineapple
    I do shop on amazon and I do read the reviews like I said earlier I have never voted anyone unhelpful even if I believe it is as I appreciate that person has at least given up their time to make the effort to post a review. I do however vote helpful for those that are.
    • pineapple
    • By pineapple 12th Oct 16, 6:11 PM
    • 5,831 Posts
    • 27,259 Thanks
    pineapple
    I do shop on amazon and I do read the reviews like I said earlier I have never voted anyone unhelpful even if I believe it is as I appreciate that person has at least given up their time to make the effort to post a review. I do however vote helpful for those that are.
    Originally posted by iammumtoone
    But strangely, this is what you said earlier
    Ok I haven't been on one of these site but do they have an 'unhelpful' vote button or are they just sites where people can share their views freely without having to suffer the rudeness of being called 'unhelpful' when all they have done is given up their time to try to help others.
    To be fair - it wasn't very convincing!
    I hardly think posting something like 'Great' is 'given up their time to make the effort to post a review'.
    It seems we will have to agree to disagree.
    Last edited by pineapple; 12-10-2016 at 6:18 PM.
    • iammumtoone
    • By iammumtoone 12th Oct 16, 6:35 PM
    • 3,846 Posts
    • 7,304 Thanks
    iammumtoone
    I hardly think posting something like 'Great' is 'given up their time to make the effort to post a review'.
    It seems we will have to agree to disagree.
    Originally posted by pineapple
    But they have, it will have taken them time to log in and post, there is no requirement for them to do that, do you think it is done automatically, how else did the review get there if no one took the time to post it and think of how may stars it deserved regardless of what they wrote.

    I don't actually disagree with you that one word reviews aren't particularly helpful (but the star rating they have given is helpful). I just think that is it rude to vote someone as this when they didn't get paid for writing it, you are welcome to ignore it, and all they were trying to do was help others. Not everyone is blessed with a wide vocabulary or knows how to articulate themselves well, that does not mean they do not have the right to review if they wish.

    I agree, we will have to agree to disagree.
    • pineapple
    • By pineapple 12th Oct 16, 6:47 PM
    • 5,831 Posts
    • 27,259 Thanks
    pineapple
    Have no idea what was said.
    Don't ya just love the 'ignore list'.
    Bowing out of this thread now, Life is too short...
    • iammumtoone
    • By iammumtoone 12th Oct 16, 6:55 PM
    • 3,846 Posts
    • 7,304 Thanks
    iammumtoone
    Have no idea what was said.
    Don't ya just love the 'ignore list'.
    Bowing out of this thread now, Life is too short...
    Originally posted by pineapple
    oh dear my first known venture into the ignore list

    Sorry if I offended you personally, I hope not.

    If everyone put others on ignore just because they didn't agree with what they were saying then half the people on this forum would not have much to read.
    Last edited by iammumtoone; 12-10-2016 at 8:21 PM.
    • ScorpiondeRooftrouser
    • By ScorpiondeRooftrouser 12th Oct 16, 7:23 PM
    • 1,099 Posts
    • 1,504 Thanks
    ScorpiondeRooftrouser
    Sigh . . . What aspect of my post did you find difficult to understand? Plain English could not have been more plain. Ah well. Just to help you:

    I do not want him, you, or anyone else to say anything at all when he, you, or anyone else has nothing of any meaning to say. Not "good". Not "fine". Not "arrived OK". If ever the day comes -- God forbid -- when I want to read a tweet from a twitterer, I won't log into Amazon.



    Verily, you have the wrong end of the knife sharpener again. Why, prithee, would anyone with a functioning brain wish to waste it on "working out" what the less functional have to say? A "review" isn't there to be "worked out" but to be read, as in:

    "Good knife sharpener, we've had ours for six months and it works as well now as it did out of the box." Or:

    "Bad buy, this so-called sharpener. Hardly sharpened anything before falling to pieces. We returned it to Amazon but the replacement's just as bad, too."

    Ooh. Reviews. Who'd've thought it?



    As an assertion of superior intellectual authority, that paragraph may be lacking.

    Have you not yet grasped that people do not need anything spelled out to them? Your issue of "need" relates solely to those of egos so fragile that they need to see their little dribbling verdicts online, the pointlessness of such contributions mattering not so long as they've demonstrated their facility to type some keyboard characters in so astonishingly correct an order as to actually result in a word. Or, possibly, even two.

    What they "need" to understand is. . . they need not bother.



    As I was unaware of the Amazon pencils price until your revelation, getting out more would seem to be the kind of prescription that you should be writing for yourself. With that 2p pencil, but of course.
    Originally posted by hybernia


    Pure dribbling nonsense.

    There you go, I only needed 3 words to say all I needed to say.
    • aqua111
    • By aqua111 12th Oct 16, 8:28 PM
    • 515 Posts
    • 344 Thanks
    aqua111
    I have reviewed items, Some good Some bad.
    Amazon have never removed my Bad Reviews.
    I was only asked to review items I had bought or sent back.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

445Posts Today

3,270Users online

Martin's Twitter