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  • FIRST POST
    • MSE Andrew
      Verified User verified user
    • By MSE Andrew Verified User verified user 1st Aug 16, 2:54 PM
    • 45Posts
    • 4Thanks
    MSE Andrew
    Affect Energy Reviews: Give your feedback
    • #1
    • 1st Aug 16, 2:54 PM
    Affect Energy Reviews: Give your feedback 1st Aug 16 at 2:54 PM
    This is a feedback thread on energy supplier

    Affect Energy

    Please share your experience with other MoneySavers. Click reply to take part
    • Did you switch go smoothly?
    • Have you had problems since?
    • Is it easy to contact?
    The feedback comes as part of the

    Click reply below to discuss. If you havenít already, join the forum to reply.
    Last edited by MSE Andrea; 07-09-2017 at 4:17 PM.
Page 1
    • Hazzanet
    • By Hazzanet 1st Aug 16, 8:44 PM
    • 1,626 Posts
    • 910 Thanks
    Hazzanet
    • #2
    • 1st Aug 16, 8:44 PM
    • #2
    • 1st Aug 16, 8:44 PM
    Switched over on the 10th July. Good, clear welcome pack by email, switch went without a hitch, Direct Debit taken on the right day.

    Haven't had a bill yet, but so far everything has gone really well.
    4358
    • MN02
    • By MN02 15th Sep 16, 11:09 AM
    • 1 Posts
    • 0 Thanks
    MN02
    • #3
    • 15th Sep 16, 11:09 AM
    So... how's it going?
    • #3
    • 15th Sep 16, 11:09 AM
    Hi Hazzanet

    I'm considering moving to these people and wondering how things look after a few weeks?

    Thanks
    • Hazzanet
    • By Hazzanet 15th Sep 16, 1:04 PM
    • 1,626 Posts
    • 910 Thanks
    Hazzanet
    • #4
    • 15th Sep 16, 1:04 PM
    • #4
    • 15th Sep 16, 1:04 PM
    Downloaded my second bill yesterday. Asked them to move my direct debit and my email was answered and done within 24 hours.

    Overall very impressed and no problems at all.
    4358
    • ShirlMc
    • By ShirlMc 20th Sep 16, 10:15 AM
    • 1 Posts
    • 0 Thanks
    ShirlMc
    • #5
    • 20th Sep 16, 10:15 AM
    Switched
    • #5
    • 20th Sep 16, 10:15 AM
    I have just switched to Affect Energy from Eon. My monthly payments are now less than what I am currently paying. I received a Welcome Pack within minutes of signing up. Will update as to how things go as I found all reviews very useful in making my decision who to switch to.
    • wideboy58
    • By wideboy58 30th Sep 16, 11:37 PM
    • 1 Posts
    • 0 Thanks
    wideboy58
    • #6
    • 30th Sep 16, 11:37 PM
    Just made the switch
    • #6
    • 30th Sep 16, 11:37 PM
    Well just made the switch, first I have ever done and totally shocked at the savings I am making, so much so, that I had to check it several times and compare several times before I hit the button.,

    I have checked everything a million times and am confident that my inputs for usage are accurate and looks as if I am going to save around £600 a year. I have been with the same supplier for more years than I care to remember so I only have myself to blame for not making the change and the savings sooner.

    The switch was very straight forward and received the welcome pack within a couple of minutes. The company are very local to me and not one of the big six which is nice as I am supporting a new independant and a local business. Thank you MSE for giving me the confidence in making the move although not a company that you can do your ongoing monitoring of.

    Lets hope they can now deliver I will keep you informed.
    • zseesz
    • By zseesz 3rd Oct 16, 6:43 PM
    • 1 Posts
    • 0 Thanks
    zseesz
    • #7
    • 3rd Oct 16, 6:43 PM
    • #7
    • 3rd Oct 16, 6:43 PM
    Switched my electric to Affect about 3 mths ago to fixed saver June 17. All went smoothly and quickly. V nice website. All good. I moved only my electric due to their gas price not being the best. Went to the dreadful npower for my gas. At that time was a lot cheaper to split. I like to , if necessary, change suppliers in both March and September, as some are better for high usage and vice versa. In March you put in a low figure on the comparison site and September a high one. checking dual, gas and electric separately. You could get lots of extra cashbacks that way too! Always be aware of exit fees. Bit extra work but not more than 2 hrs. Hope this helps
    • tecstar
    • By tecstar 26th Feb 17, 4:17 PM
    • 45 Posts
    • 7 Thanks
    tecstar
    • #8
    • 26th Feb 17, 4:17 PM
    • #8
    • 26th Feb 17, 4:17 PM
    Just switched from Ovo to Affect. Very happy with Ovo's service but switching due to cost. I'll post back with updates.
    • Chrishazle
    • By Chrishazle 26th Feb 17, 5:19 PM
    • 450 Posts
    • 266 Thanks
    Chrishazle
    • #9
    • 26th Feb 17, 5:19 PM
    • #9
    • 26th Feb 17, 5:19 PM
    Not yet decided to switch to them, but phoned CS to enquire about E7 meter and single rate supply, excellent CS, gave them my MPAN and got instant confirmation of the meter and that they could supply. Just waiting to see what the Petrolprices.com switch comes up with, but fairly certain I'll be starting the switch to Affect within the next couple of days.
    • Peter O
    • By Peter O 28th Feb 17, 12:15 PM
    • 2 Posts
    • 4 Thanks
    Peter O
    I'm very impressed with Affect Energy

    I decided to switch to Affect Energy last autumn when energy prices were being hiked and the best deals were vanishing thick and fast. I managed to get Affect Energy's highly competitive Fixed Saver (October 2017) dual fuel tariff just before it was pulled - six months on and it's still more than £100 cheaper than the best fixed gas & electricity deals currently available.

    The switch to Affect was handled very competently and communication with the supplier was excellent throughout. Other plus points: Affect's website features pared back simplicity (nice) and the monthly energy statements are clear and well presented. Customer service is really good too. Don't be put off by the fact that this supplier is a relatively new player in the energy market. So far, so good. If competitive deals return, I would thoroughly recommend Affect Energy (five stars).
    • craigr98
    • By craigr98 1st Mar 17, 6:08 AM
    • 171 Posts
    • 32 Thanks
    craigr98
    Switching to them on 10th March. Received the welcome pack quickly. Cannot comment anymore because in the cooling off period so not a lot happening at the moment.
    • tecstar
    • By tecstar 1st Mar 17, 11:21 PM
    • 45 Posts
    • 7 Thanks
    tecstar
    Switched on the 26th. Got an email today from my current provider notifying me they have been informed of the impending switch.
    • tecstar
    • By tecstar 15th Mar 17, 7:15 PM
    • 45 Posts
    • 7 Thanks
    tecstar
    Got an email this morning requesting my first meter readings.
    • katejo
    • By katejo 19th Mar 17, 7:34 PM
    • 2,995 Posts
    • 1,149 Thanks
    katejo
    I'm very impressed with Affect Energy

    I decided to switch to Affect Energy last autumn when energy prices were being hiked and the best deals were vanishing thick and fast. I managed to get Affect Energy's highly competitive Fixed Saver (October 2017) dual fuel tariff just before it was pulled - six months on and it's still more than £100 cheaper than the best fixed gas & electricity deals currently available.

    The switch to Affect was handled very competently and communication with the supplier was excellent throughout. Other plus points: Affect's website features pared back simplicity (nice) and the monthly energy statements are clear and well presented. Customer service is really good too. Don't be put off by the fact that this supplier is a relatively new player in the energy market. So far, so good. If competitive deals return, I would thoroughly recommend Affect Energy (five stars).
    Originally posted by Peter O
    Just considering a switch to Affect so helpful to see that it is going well so far.
    • Chrishazle
    • By Chrishazle 20th Mar 17, 9:52 AM
    • 450 Posts
    • 266 Thanks
    Chrishazle
    So far so good - had the request for first meter readings last Friday, submitted without problem (E7 meter, single rate electric tariff, website took the readings without problem). CS so far has been excellent.
    • katejo
    • By katejo 20th Mar 17, 1:21 PM
    • 2,995 Posts
    • 1,149 Thanks
    katejo
    Got an email this morning requesting my first meter readings.
    Originally posted by tecstar
    Do they pressure you to accept a Smart meter? I really don't want that at the moment. I cancelled with another potential provider because they were doing this.
    • craigr98
    • By craigr98 20th Mar 17, 2:35 PM
    • 171 Posts
    • 32 Thanks
    craigr98
    They don't offer smart meters at present
    • Chrishazle
    • By Chrishazle 20th Mar 17, 3:32 PM
    • 450 Posts
    • 266 Thanks
    Chrishazle
    If you don't want a smart meter, just tell them you have a 3 phase supply! Current domestic smart meters can't handle that, and it's not even clear whether the SMETS2 smart meters due back end of this year will have 3 phase as well as single phase capability! You should have seen the face of the BG engineer who came to install a smart meter for me, opened the Elec meter box, saw all 3 phases connected. closed the box!
    • katejo
    • By katejo 20th Mar 17, 4:10 PM
    • 2,995 Posts
    • 1,149 Thanks
    katejo
    If you don't want a smart meter, just tell them you have a 3 phase supply! Current domestic smart meters can't handle that, and it's not even clear whether the SMETS2 smart meters due back end of this year will have 3 phase as well as single phase capability! You should have seen the face of the BG engineer who came to install a smart meter for me, opened the Elec meter box, saw all 3 phases connected. closed the box!
    Originally posted by Chrishazle
    What is a 3 phase supply please? Have never heard the term before.
    • tecstar
    • By tecstar 20th Mar 17, 10:15 PM
    • 45 Posts
    • 7 Thanks
    tecstar
    Do they pressure you to accept a Smart meter? I really don't want that at the moment. I cancelled with another potential provider because they were doing this.
    Originally posted by katejo
    I don't believe so . They dont even support meter readings from them yet!
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