Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Nv187
    • By Nv187 22nd Jul 16, 12:15 PM
    • 9Posts
    • 2Thanks
    Nv187
    Comprehensive Management Services Ltd - Paid fine, but still being chased
    • #1
    • 22nd Jul 16, 12:15 PM
    Comprehensive Management Services Ltd - Paid fine, but still being chased 22nd Jul 16 at 12:15 PM
    Hi,

    I've read through various threads but not come across a similar situation to mine; please can someone advise.

    I parked in a private car park where I park every day for work, my ticket flipped upside down so I came back to a PCN for 'no valid ticket displayed'. Due to personal circumstances at the moment I thought it would just be easier to pay the reduced rate of £60 and wash my hands of the matter. Stupid of me, I know. PCN was received on 02/06/2016, payment posted first class on 15/06/2016.

    The payment of £60 plus a 45p card surcharge, was deducted from my bank account on 21/06/2016.

    I have received a Notice to Keeper dated 13/07/3016 specifying the PCN details and stating that payment has not been received. With the reduced rate period now passed, the balance of £124 is payable in full.

    I submitted a copy of the payment deduction print out online and stated that, as full payment has been made within the reduced rate period, no further correspondence will be entertained by either the driver or the registered keeper.

    I have now received a further letter from ZZPS stating an online appeal was updated on the system on 16/07/2016, however as there was no name or attachment on the appeal they are unable to process it. If they don't receive anything by 02/08/2016, my account will be left to progress.

    I know I haven't followed the best course of action and really should not have paid in the first place, but I'd really appreciate some advice on what I can do going forward as I'm totally at a loss at the moment.
Page 2
    • Umkomaas
    • By Umkomaas 10th Oct 16, 8:47 AM
    • 11,025 Posts
    • 16,461 Thanks
    Umkomaas
    Depends if they've recently made the discount slightly more now than when your car was parked there.
    NEWBIES - wise up - DO NOT IGNORE A PARKING CHARGE NOTICE - you have been warned!

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Please note: I am NOT involved in any 'paid for' appeals service.
    • Nv187
    • By Nv187 10th Oct 16, 9:37 AM
    • 9 Posts
    • 2 Thanks
    Nv187
    Depends if they've recently made the discount slightly more now than when your car was parked there.
    Originally posted by Umkomaas
    I doubt it; the sign is quite old and no changes have been made since well before June.
    • Umkomaas
    • By Umkomaas 10th Oct 16, 9:40 AM
    • 11,025 Posts
    • 16,461 Thanks
    Umkomaas
    You might want to masks mention of it (take photos to present as evidence). I don't think it's a showstopper though.
    NEWBIES - wise up - DO NOT IGNORE A PARKING CHARGE NOTICE - you have been warned!

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Please note: I am NOT involved in any 'paid for' appeals service.
    • Coupon-mad
    • By Coupon-mad 10th Oct 16, 10:52 AM
    • 40,572 Posts
    • 52,463 Thanks
    Coupon-mad
    I have now received a 'Letter Before Claim' for the above, which I understand from reading various threads I need to respond to. Is this where I now write a 'debt denied' letter or The Practice Direction one?

    How much depth do I need to go into in this whole process, seeing as I have already paid the initial fine?

    The payment was deducted from my bank account by CMS Ltd in June, soon after I had posted it, which implies to me they accepted my payment and nothing further is due.

    Thanks
    Originally posted by Nv187
    Tell them the above, prove payment (attach proof) and require them to refund £5 as you see that the signs do not provide for £60 to be collected under the contract. Show them a picture of the sign showing £55 and state that if they do not refund the £5 and if they proceed to court this will be considered wholly unreasonable and vexatious and you will claim your full costs.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the breadcrumb trail, top of page: Household & Travel > Motoring > Parking Tickets, Fines & Parking & READ THE 'NEWBIES' FAQS THREAD.
    DON'T read old advice to ignore, unless in Scotland/NI.

    • Nv187
    • By Nv187 10th Oct 16, 2:05 PM
    • 9 Posts
    • 2 Thanks
    Nv187
    Tell them the above, prove payment (attach proof) and require them to refund £5 as you see that the signs do not provide for £60 to be collected under the contract. Show them a picture of the sign showing £55 and state that if they do not refund the £5 and if they proceed to court this will be considered wholly unreasonable and vexatious and you will claim your full costs.
    Originally posted by Coupon-mad
    Many thanks for this. Would this be a standard letter or do I continue on the Part 18 request route?
    • Coupon-mad
    • By Coupon-mad 10th Oct 16, 2:08 PM
    • 40,572 Posts
    • 52,463 Thanks
    Coupon-mad
    You could combine the wording re 'debt is denied' but essentially a Part 18 request IS a letter, so send a letter saying what you want to say, with your evidence of payment, adding something like I suggested. Keep a copy of the letter and post it normal 1st class at a PO counter, asking for a free certificate of posting (NOT Recorded/not Special Delivery).

    Keep that receipt stapled to your copy letter as proof of posting it.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the breadcrumb trail, top of page: Household & Travel > Motoring > Parking Tickets, Fines & Parking & READ THE 'NEWBIES' FAQS THREAD.
    DON'T read old advice to ignore, unless in Scotland/NI.

Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

5,403Posts Today

5,738Users online

Martin's Twitter