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  • FIRST POST
    • albyh
    • By albyh 15th Jul 16, 4:39 PM
    • 1Posts
    • 0Thanks
    albyh
    0 WOW
    Amazon Prime (No saturday delivery for existing customers)
    • #1
    • 15th Jul 16, 4:39 PM
    0 WOW
    Amazon Prime (No saturday delivery for existing customers) 15th Jul 16 at 4:39 PM
    I've just been onto Amazon to place an order and noticed my account was only allowing delivery for Monday on all Prime items.

    When I logged out however all the same Prime items now showed delivery by tomorrow (Saturday). I then added an item to my basket and logged in again and it went back to Monday.

    Having asked around the office 3 of us have been downgraded to Monday delivery but 1 person is still getting Saturday delivery.

    Is this happening for anyone else and if so WTF Amazon??
Page 1
    • carly
    • By carly 16th Jul 16, 9:25 AM
    • 1,067 Posts
    • 1,225 Thanks
    carly
    • #2
    • 16th Jul 16, 9:25 AM
    • #2
    • 16th Jul 16, 9:25 AM
    How strange. Luckily, my Amazon prime is still working as it should...I can even still get same day delivery. Perhaps your problem is postcode specific or due to a problem at the depot / or location of courier which suplies you
    • Doc N
    • By Doc N 7th Aug 16, 6:55 AM
    • 6,395 Posts
    • 19,297 Thanks
    Doc N
    • #3
    • 7th Aug 16, 6:55 AM
    • #3
    • 7th Aug 16, 6:55 AM
    Odd - still getting Saturday and Sunday deliveries, as normal.
    • BB34
    • By BB34 15th Aug 16, 9:33 AM
    • 307 Posts
    • 4,937 Thanks
    BB34
    • #4
    • 15th Aug 16, 9:33 AM
    • #4
    • 15th Aug 16, 9:33 AM
    Hi! I believe (Although I could be wrong) that it is dependent on your delivery address? I have quite often had something show as available for Saturday delivery, but if I try to get it delivered to a different address then it show as Monday delivery. May be worth trying a different delivery address if poss?
    • Trem
    • By Trem 15th Sep 17, 4:12 PM
    • 1 Posts
    • 0 Thanks
    Trem
    • #5
    • 15th Sep 17, 4:12 PM
    • #5
    • 15th Sep 17, 4:12 PM
    Hi all, I have had this problem and have cracked it (I think).

    You need to delete all of your addresses then re-add your primary address at checkout, obviously after doing this double check the Saturday and Sunday boxes are ticked for delivery. It is a "glitch" and one that reared it's head for me after renewal.

    You should now be all sorted, it's Friday so go and have a try don't buy anything but see if stuff is available to get delivered tomorrow or Sunday.
    Last edited by Trem; 15-09-2017 at 4:26 PM. Reason: Added info
    • DAM
    • By DAM 29th Sep 17, 11:14 AM
    • 10 Posts
    • 0 Thanks
    DAM
    • #6
    • 29th Sep 17, 11:14 AM
    • #6
    • 29th Sep 17, 11:14 AM
    I noticed this today too but solved it. I went into my main address, the one that was now only offering Monday delivery, and checked the Sat/Sun settings. They were both ticked already so I just clicked "save" to confirm. When I went to checkout again, I had to verify my card number as it thought I was using a new address. As soon as I did that, it offered Saturday delivery again.
    • GustyGardenGalaxy
    • By GustyGardenGalaxy 23rd Nov 17, 7:58 PM
    • 598 Posts
    • 138 Thanks
    GustyGardenGalaxy
    • #7
    • 23rd Nov 17, 7:58 PM
    • #7
    • 23rd Nov 17, 7:58 PM
    I hope it's okay for me to bump this thread.

    I subscribe to Amazon Prime. I have a similar problem to other posters in this thread - as of the past couple of weeks I've not been able to get any weekend deliveries - it used to be that if ordered on a Friday or a Saturday I would get the item the next day. Now though if I order on a Friday I'm not offered delivery of the item until Monday.

    Also, today many items are only stating a delivery day of next Tuesday! If I logout and check the same items the delivery dates are still usually next day.

    I've checked my Account settings and I have Saturday and Sunday deliveries checked (I even unchecked them, saved, re-checked them, saved again but still no difference).

    I've spoken to Amazon via the online chat but other than them telling me it's a system problem and that it would be fixed they didn't seem to have much idea about what was going on. That was two weeks ago when I first started having this problem.

    This is obviously at least partly a location issue, but WHY has it started to be an issue? What has changed with Amazon?

    I'm seriously considering cancelling my Prime sub because of this, my local Argos often has what I want and with them I can even get same day delivery for a similar price. I'm just curious what's up with Amazon lately.
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