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    • BusyBoy
    • By BusyBoy 17th Jun 16, 9:07 PM
    • 8Posts
    • 6Thanks
    INSTAsmile/denLABdirect clip on veneers
    • #1
    • 17th Jun 16, 9:07 PM
    INSTAsmile/denLABdirect clip on veneers 17th Jun 16 at 9:07 PM
    Be warned!!! Do not trust INSTAsmile/denLABdirect !! You will lose money.

    INSTAsmile/denLABdirect are a web based company that sell clip on veneers. They make veneers based on customers taking self-impression mould of their teeth with kit supplied by the company. After taking the mould customers send it back to the company by post for the clip on veneer to be made.

    INSTAsmile/denLABdirect have over 90% satisfaction rate on However they achieve this by working with As soon as you put a negative review on, INSTAsmile/denLABdirect , challenge it by saying the negative reviewer is not their customer or some other feeble excuse and Trustpilot remove the review from their site. then say they are investigating the review and will frustrate you for many weeks by asking for many things to prove the purchase but they never really get back to you. By that time most people give up hence the negative review never goes up on Trustpilot site.

    I ordered an upper teeth veneer for £249 but I could not get the self-impression mould of my teeth right. I attempted eight times but failed to produce a correct self-impression mould of my teeth. Taking the impression of the teeth is VERY TRICKY. I followed the paper and video guidance very carefully.

    In the end I gave up but INSTAsmile/denLABdirect charged me £75 for the failed moulds. Quick easy money for INSTAsmile/denLABdirect for £20 worth of kit they sent me. I can’t be the only one unable to produce a self-impression mould. There must be many others out there, but you won’t know about them because INSTAsmile/denLABdirect and work together to only show positive reviews on

    It is very important to get the self-impression mould correct otherwise your veneer will not be correct. Even if you get the veneer right you may end up with sub-standard product. But you will never know because there are only handful negative reviews at the bottom of the pile on

    You only see positive reviews of INSTAsmile/denLABdirect. Think about it how can that be possible?

    You have been warned!!
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    • Ellie1991
    • By Ellie1991 12th Jul 17, 12:38 AM
    • 1 Posts
    • 0 Thanks
    Is this just for these two companies? I've been look into gettin a 'secret veneer' smile on the website. However after reading this I'm not sure if I want to waste money. It was cheaper for me than finding £2000 for braces
    • brook2jack
    • By brook2jack 12th Jul 17, 8:20 AM
    • 4,114 Posts
    • 3,774 Thanks
    Providing you wear your retainers, the results from braces will last a lifetime. You will be able to eat ,drink, talk normally.

    With these "veneers" you are advised not to eat in them , the very limited guarantee that you pay extra for is only for a year and you cannot wear them all the time e.g. They have to come out at night.

    Also the effects on your dental health, teeth and gums of wearing something over the top for so many hours a day long term is worrying to say the least.

    Economically £2000 for results that are there 24 hours a day ,for life , with no damage to your oral health as opposed to £299 every year for something that shouldn't be worn whilst eating or sleeping and will have questionable effects on your oral health is something only you can decide. However I would think £299 is a high price for what is claimed to be a "novelty item".
    • Ashleyharris
    • By Ashleyharris 5th Jan 18, 6:47 PM
    • 1 Posts
    • 0 Thanks
    Instasmile shocking service
    Please be aware when buying from instasmile they seem to have a lot of positive videos pictures but I think they don't have a review option for a reason ! My wife ordered there platinum teeth upper and lower and we have had nothing but issues .
    1. Late arrival
    2. 2 x wrong fitting even when we when all the way to there head office for the impressions to be done twice
    3. Promised full refund serveral times and money never shows up in bank account .
    Absolutely shocking service for teeth costing over £600 .
    We'll instasmile we tried our best to sort this out in a professional and simple mannor but unfortunately your business can't seem to work this way so public and trading standards it is . Anybody wishing to view several emails promising refunds etc I'm happy to show them . Fingers crossed none of your other customers get treated this way but people please be aware
    • brook2jack
    • By brook2jack 5th Jan 18, 7:58 PM
    • 4,114 Posts
    • 3,774 Thanks
    You might also want to report them to the GDC (general Dental council) if they took the impressions or helped to take the impressions as it is illegal for anyone other than a dentist, clinical dental technician, therapist or trained dental nurse to take impressions.
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