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  • FIRST POST
    • BusyBoy
    • By BusyBoy 17th Jun 16, 9:07 PM
    • 8Posts
    • 5Thanks
    BusyBoy
    INSTAsmile/denLABdirect clip on veneers
    • #1
    • 17th Jun 16, 9:07 PM
    INSTAsmile/denLABdirect clip on veneers 17th Jun 16 at 9:07 PM
    Be warned!!! Do not trust INSTAsmile/denLABdirect !! You will lose money.

    INSTAsmile/denLABdirect are a web based company that sell clip on veneers. They make veneers based on customers taking self-impression mould of their teeth with kit supplied by the company. After taking the mould customers send it back to the company by post for the clip on veneer to be made.

    INSTAsmile/denLABdirect have over 90% satisfaction rate on Trustpilot.com. However they achieve this by working with Trustpilot.com. As soon as you put a negative review on Trustpilot.com, INSTAsmile/denLABdirect , challenge it by saying the negative reviewer is not their customer or some other feeble excuse and Trustpilot remove the review from their site.

    Trustpilot.com then say they are investigating the review and will frustrate you for many weeks by asking for many things to prove the purchase but they never really get back to you. By that time most people give up hence the negative review never goes up on Trustpilot site.

    I ordered an upper teeth veneer for £249 but I could not get the self-impression mould of my teeth right. I attempted eight times but failed to produce a correct self-impression mould of my teeth. Taking the impression of the teeth is VERY TRICKY. I followed the paper and video guidance very carefully.

    In the end I gave up but INSTAsmile/denLABdirect charged me £75 for the failed moulds. Quick easy money for INSTAsmile/denLABdirect for £20 worth of kit they sent me. I can’t be the only one unable to produce a self-impression mould. There must be many others out there, but you won’t know about them because INSTAsmile/denLABdirect and Trustpilot.com work together to only show positive reviews on Trustpilot.com.

    It is very important to get the self-impression mould correct otherwise your veneer will not be correct. Even if you get the veneer right you may end up with sub-standard product. But you will never know because there are only handful negative reviews at the bottom of the pile on Trustpilot.com

    You only see positive reviews of INSTAsmile/denLABdirect. Think about it how can that be possible?

    You have been warned!!
Page 1
    • brook2jack
    • By brook2jack 17th Oct 16, 3:47 PM
    • 3,846 Posts
    • 3,449 Thanks
    brook2jack
    • #2
    • 17th Oct 16, 3:47 PM
    • #2
    • 17th Oct 16, 3:47 PM
    I would be fascinated to know who the "experts" are who help you to complete an impression , as it is illegal for anyone to take impressions of a persons mouth other than a dentist, a clinical dental technician, dental therapist, hygienist or dental nurse working to a dentists prescription.

    As any of the above will tell you taking a clinically accurate impression is quite an art and takes a long time to perfect the technique .

    I would be interested if any of the "clinics" are registered with the cqc and who inspects them.

    I would also be fascinated as to what you tell customers the lifespan of this product would be , the limitations and the possible contraindications are.

    I would also be interested as to why the GDC numbers of the labs and technicians who are producing the product are not advertised as per GDC regulations.

    If you look hard there are plenty of customers who have not had good experiences https://denlab-direct.!!!!edconsumer.com
    Last edited by brook2jack; 17-10-2016 at 3:59 PM.
    • Toothsmith
    • By Toothsmith 17th Oct 16, 3:56 PM
    • 8,562 Posts
    • 10,115 Thanks
    Toothsmith
    • #3
    • 17th Oct 16, 3:56 PM
    • #3
    • 17th Oct 16, 3:56 PM
    Nice of you to come on Instasmile!

    What would you say is the main use of your product?

    I would say it's only practical use would be for someone who left it far to late to get something done for a wedding/prom/important event and wanted something to make the photos look good - but with no real hope of doing anything practical in them like eat or talk.

    Even then, I'd probably recommend a patient of mine to ask the photographer to use Photoshop rather than pay for this (rather expensive) option.
    How to find a dentist.
    1. Get recommendations from friends/family/neighbours/etc.
    2. Once you have a short-list, VISIT the practices - dont just phone. Go on the pretext of getting a Practice Leaflet.
    3. Assess the helpfulness of the staff and the level of the facilities.
    4. Only book initial appointment when you find a place you are happy with.
    • ukmike
    • By ukmike 17th Oct 16, 4:46 PM
    • 683 Posts
    • 339 Thanks
    ukmike
    • #4
    • 17th Oct 16, 4:46 PM
    • #4
    • 17th Oct 16, 4:46 PM
    If you look hard there are plenty of customers who have not had good experiences https://denlab-direct.!!!!edconsumer.com
    Server not found.
    • brook2jack
    • By brook2jack 17th Oct 16, 4:52 PM
    • 3,846 Posts
    • 3,449 Thanks
    brook2jack
    • #5
    • 17th Oct 16, 4:52 PM
    • #5
    • 17th Oct 16, 4:52 PM
    Where the dashes are substitute a four letter word for urinate. Money saving edited the link and can't use a tiny link.
    • Toothsmith
    • By Toothsmith 17th Oct 16, 4:53 PM
    • 8,562 Posts
    • 10,115 Thanks
    Toothsmith
    • #6
    • 17th Oct 16, 4:53 PM
    • #6
    • 17th Oct 16, 4:53 PM
    Server not found.
    Originally posted by ukmike
    Probably because the swear detector put a !!!! in the web address!

    So - guess the word and try that
    How to find a dentist.
    1. Get recommendations from friends/family/neighbours/etc.
    2. Once you have a short-list, VISIT the practices - dont just phone. Go on the pretext of getting a Practice Leaflet.
    3. Assess the helpfulness of the staff and the level of the facilities.
    4. Only book initial appointment when you find a place you are happy with.
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