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  • FIRST POST
    • Browntoa
    • By Browntoa 17th Jun 16, 8:29 PM
    • 31,869Posts
    • 37,579Thanks
    Browntoa
    Sky TV retention deals ( post your haggling successes )
    • #1
    • 17th Jun 16, 8:29 PM
    Sky TV retention deals ( post your haggling successes ) 17th Jun 16 at 8:29 PM
    Please post any deals you have negotiated with sky

    Please post

    The package

    The price and discount

    The length of the contract
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
Page 27
    • ringo_24601
    • By ringo_24601 20th Apr 17, 10:11 PM
    • 17,039 Posts
    • 27,711 Thanks
    ringo_24601
    Well I just crashed and burned. I guess I never played the game of "I'm going to quit". I'm 'only' on the £32 variety package.

    Any tactics for how to get some kind of discount? Their only option was to drop the kids TV channels. Do I need to get to retentions by threating to quit?
    • jblessing
    • By jblessing 20th Apr 17, 11:03 PM
    • 133 Posts
    • 94 Thanks
    jblessing
    . Do I need to get to retentions by threating to quit?
    Originally posted by ringo_24601
    No You have to cancel first, then wait until the offer appears on the sky services menu. Then wait some more until a day or so before your end-date, get into online chat and negotiate an even better deal
    • Moneyineptitude
    • By Moneyineptitude 20th Apr 17, 11:08 PM
    • 18,726 Posts
    • 9,979 Thanks
    Moneyineptitude
    WDo I need to get to retentions by threating to quit?
    Originally posted by ringo_24601
    Nowhere on this thread does it suggest that merely "threatening" to quit will net you a discount. Deals are offered to those who actually give notice of cancellation and even better additional offers come to those who actually cancel and mean it.
    • Colin_Maybe
    • By Colin_Maybe 21st Apr 17, 8:23 AM
    • 1,281 Posts
    • 559 Thanks
    Colin_Maybe
    Well I just crashed and burned. I guess I never played the game of "I'm going to quit". I'm 'only' on the £32 variety package.

    Any tactics for how to get some kind of discount? Their only option was to drop the kids TV channels. Do I need to get to retentions by threating to quit?
    Originally posted by ringo_24601
    When you play the game of 'I'm going to quit' you win or you die. There is no middle ground.




    You've only just started with your first call, now you need to put a cancellation request in (as long as you're out of minimum term or within the last month) and wait for the 60% discount offer. Only TV mind as you can end up with cessation fees for the BB/telephone line as well as lose your number.
    • short_cake
    • By short_cake 21st Apr 17, 8:48 AM
    • 66 Posts
    • 103 Thanks
    short_cake
    Rang sky on Monday as my contract was up this month and next payment will be over 100 pound a month to be offered a deal thats more then i pay now, was only offered 10% ! so i politely declined and went through and cancelled , today a 50% off tv package has appeared - was wondering how long this will last for should i hold my nerve (even for another week) and hope for more - or take it incase they withdraw the offer ?
    • dazzaofdagenham
    • By dazzaofdagenham 21st Apr 17, 8:51 AM
    • 1,046 Posts
    • 359 Thanks
    dazzaofdagenham
    Rang sky on Monday as my contract was up this month and next payment will be over 100 pound a month to be offered a deal thats more then i pay now, was only offered 10% ! so i politely declined and went through and cancelled , today a 50% off tv package has appeared - was wondering how long this will last for should i hold my nerve (even for another week) and hope for more - or take it incase they withdraw the offer ?
    Originally posted by short_cake
    Wait until they call you and see what they offer.

    I just secured all channels and a multiscreen for 41.60 a month with no contrac and a 41.60 account credit.
    • bobstheboy
    • By bobstheboy 21st Apr 17, 8:54 AM
    • 584 Posts
    • 739 Thanks
    bobstheboy
    When you play the game of 'I'm going to quit' you win or you die. There is no middle ground.




    You've only just started with your first call, now you need to put a cancellation request in (as long as you're out of minimum term or within the last month) and wait for the 60% discount offer. Only TV mind as you can end up with cessation fees for the BB/telephone line as well as lose your number.
    Originally posted by Colin_Maybe
    I can't join in the fun until August as my contract for Sky Q ends in September. I also have my telephone, 24/7 free calls and unlimited fibre broadband with Sky. Do I have to negotiate seperatately for the phone and broadband and do I cancell that to get a better deal ? Thanks
    • Browntoa
    • By Browntoa 21st Apr 17, 10:06 AM
    • 31,869 Posts
    • 37,579 Thanks
    Browntoa
    tell them you want to cancel everything
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • ringo_24601
    • By ringo_24601 21st Apr 17, 10:10 AM
    • 17,039 Posts
    • 27,711 Thanks
    ringo_24601
    tell them you want to cancel everything
    Originally posted by Browntoa
    You see, this is my first time negotiating with Sky. I'm no stranger to haggling over the phone (once blagged a years free internet with O2) but didn't realise you needed to actually trigger a cancellation.

    I'm well out of contract
    • bobstheboy
    • By bobstheboy 21st Apr 17, 12:59 PM
    • 584 Posts
    • 739 Thanks
    bobstheboy
    tell them you want to cancel everything
    Originally posted by Browntoa
    I am assuming you are answering my query.

    I am happy to play the long game by cancelling everything, but do not want to lose line and number. By cancelling with a months notice I again assume, dangerous I know, that I will not lose them until the end of my notice period giving me wriggle room to negotiate? Thanks.
    • FloFlo
    • By FloFlo 21st Apr 17, 2:06 PM
    • 32,173 Posts
    • 211,357 Thanks
    FloFlo
    I cancelled by phone on Monday and only offered 20% off TV and no discount on phone and broadband which I turned down. Offer was on TV account today (could have been earlier but only checked today) of 60% off Tv only so am going to try online chat to discount phone and broadband.

    Currently negotiating on live chat, so far 60% off tv and half price phone evenings and weekends and broadband = £66.09 per month plus £30 credit. Pushing for a little more but the well could be dry.

    Update, took off the £6 hd sports pack, and got increased £50 credit.

    So all sky channels, movies, sports, box sets, hd except for sports, and multiroom, and phone anytime day & weekends, and unlimited broadband for £60.09 month plus £50 credit. Very nice!
    Last edited by FloFlo; 21-04-2017 at 2:26 PM.
    • ratechaser
    • By ratechaser 22nd Apr 17, 1:24 PM
    • 468 Posts
    • 368 Thanks
    ratechaser
    good job ratechaser!!! well done. I take it you was out of contract?

    I didn't get a good offer but i will try again. As for £50 per month
    Originally posted by mstar
    Yes I was although had a rolling 1 month deal of 50% off the base price until next September. But it was the multi rooms that were the killer for me, 3 lots of £12/month. Q does away with that, a flat £12/month for however many mini boxes you take.

    And I didn't even have to go through with the cancellation to get this.
    • teddysmum
    • By teddysmum 22nd Apr 17, 3:06 PM
    • 8,514 Posts
    • 5,043 Thanks
    teddysmum
    Even if you cancel and go through with it, there is no guarantee that they will call you. (They didn't call me and only emailed before cut off.)


    You need to check your My Sky account (left within 12 months) and the messages on the Sky box.


    My good offer was via My Sky.


    Line needs only two weeks notice, so cancel tv with a month's notice and discuss line/broadband, giving you time to think about the latter two.


    I cancelled tv and could not get a good phone/ broadband deal (compared to present offers it was good ie free broadband), so went to PlusNet (timed to leave outside minimum term) who were cheaper and included free broadband.


    TV went off just before phone etc, but was followed by a good offer, so we are back with just tv.
    • p9g57
    • By p9g57 22nd Apr 17, 3:31 PM
    • 4 Posts
    • 1 Thanks
    p9g57
    My mother was paying £60 month for sky TV original package, broadband and anytime phone......

    Activated the cancellation and got them down to £32 a month.

    Sky were not receptive to haggling. Mother had not challenged her SKy price for 7 years!!
    I have bounced between Sky and Virgin and am currently paying £25 month for all the channels with Sky.
    I think if they sniff you are lazy or old they wont give you good discounts
    • bhlfc1
    • By bhlfc1 22nd Apr 17, 7:43 PM
    • 2 Posts
    • 0 Thanks
    bhlfc1
    Just cancelled via chat they offered me 40% of the tv package which came to £45pm including sports, HD but no movies, declined that offer.
    See what happens in the next week or two.
    • NewMoneySaver13
    • By NewMoneySaver13 25th Apr 17, 4:10 PM
    • 70 Posts
    • 295 Thanks
    NewMoneySaver13
    I have just been and cancelled my Sky TV package. I have been paying £45pm for all the channels in HD except Sky Cinema. The advisor then told me that he add access to the same discount but this time for 18months.


    I declined and proceeded with my cancellation. I logged into my Sky account minutes after to see 50% off any Sky+ TV Bundle for 12 months.


    Has anyone managed to improve this offer and get a Sky Q box thrown in as well?


    Also would anybody be able to tell me off the top of their heads the current cost for the Variety Bundle plus Box Sets and HD please?
    • Colin_Maybe
    • By Colin_Maybe 25th Apr 17, 5:12 PM
    • 1,281 Posts
    • 559 Thanks
    Colin_Maybe
    I have just been and cancelled my Sky TV package. I have been paying £45pm for all the channels in HD except Sky Cinema. The advisor then told me that he add access to the same discount but this time for 18months.


    I declined and proceeded with my cancellation. I logged into my Sky account minutes after to see 50% off any Sky+ TV Bundle for 12 months.

    Edit: btw if you're on one of the lower packages you can get the 60% on that and then upgrade from 'my account' to the Box Sets/HD retaining the 60% discount on the package.


    Has anyone managed to improve this offer and get a Sky Q box thrown in as well?


    Also would anybody be able to tell me off the top of their heads the current cost for the Variety Bundle plus Box Sets and HD please?
    Originally posted by NewMoneySaver13
    It's either Original, Variety or Box Sets/HD, not Variety and Box Sets/HD. Current price for new customers is £38 per month with a Q box.

    I'm on Box Sets/HD at £14.10 with the 60% discount on the old Sky+ HD stb so I think the full price for that is £35.25.

    60% is very easy to get without letting it actually cancel but getting a Q box thrown in is very unlikely.

    Edit: btw if you're on a lower package with the discount you can upgrade to Box Sets/HD and retain the discount.
    Last edited by Colin_Maybe; 25-04-2017 at 5:17 PM.
    • RavingMad
    • By RavingMad 25th Apr 17, 10:03 PM
    • 409 Posts
    • 71 Thanks
    RavingMad
    I rang Sky last week as my current offer was due to end and wanted to see what they'd offer. Best they could do was 40% so I told them to cancel my subscription. At the weekend, they rang and offered me 50% and £25 credit straight away, which I was happy to take.

    I asked about Sky Q but they said that whilst they could give me two boxes for free, I'd only get 25% off my sub.
    • NewMoneySaver13
    • By NewMoneySaver13 26th Apr 17, 11:22 AM
    • 70 Posts
    • 295 Thanks
    NewMoneySaver13
    I have since been back into contact with Sky via chat. With very little hassle I was offered 60% discount. I mentioned that close family friends had recently been offered 75% and up to £100 credit but he said he was unable to match that offer. He did however state that I am not tied into a 12 month contract.

    I did also ask about Sky Q and he could offer a 1TB box for free with installation with 40% off on a 12 month contract. He then retracted that and said that the maximum discount available on Sky Q was actually 25% for 12 months.

    In the end I was happy with the 60% offer as that was still 20% better than the 40% offer I was offered only the day before when I cancelled.
    • Keeping Motivated
    • By Keeping Motivated 26th Apr 17, 4:14 PM
    • 3,552 Posts
    • 11,684 Thanks
    Keeping Motivated
    Hi my current Sky deal has ended so I have just been offered my package which is
    Sky TV
    Cinema
    Box Sets
    Sports
    Sky Sports 5
    Sky+HD

    for £37 per month for 18 months is this a fair deal compared to what others are being offered?

    Thanks
    KM
    3-6 Mth EF #24 - £6000/£6000 Next Target £3790/£6000
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