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  • FIRST POST
    • Kathiravans7
    • By Kathiravans7 19th Apr 16, 3:42 PM
    • 7Posts
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    Kathiravans7
    Deposit Not Returned
    • #1
    • 19th Apr 16, 3:42 PM
    Deposit Not Returned 19th Apr 16 at 3:42 PM
    This issue is related to the tenancy of (text removed by MSE Forum Team) which is owned by Max Estates Limited. I moved into the property on 23 June 2015 and I moved out on 23 December 2015. I signed License to occupy document. The flat is not shared with anyone and it was provided for exclusive usage only. The deposit which I paid was £1089.1 and this amount is not yet returned.

    I decided to move out and I gave one month’s notice to Faye Pattenden who is the property administrator in Max Estates Ltd. I received an email from her that I would get my deposit back 14 days after moving out.

    The payment was not made to me at the end of 14 days. I kept calling and emailing various members of the Landlord’s staff. I have continued to call and email Max Estates Limited but I have had no reply and I have not been told why my deposit has not been refunded.

    In connection to this I contacted Shelter who sent the ‘Letter before claim’ to Max Estates Ltd for which also I never got a response.

    Please advise me in recovering my security deposit quickly. I am advised by Shelter that I have to raise small claims in the court but not sure how much time this would really take. There is also court fees which I need to pay. Above all even if I get the court order in my favour, will the Max Estates Ltd pay me.

    Is there any other way out ??
    Last edited by MSE ForumTeam5; 20-04-2016 at 8:37 AM. Reason: Personal details
Page 3
    • lonsie5
    • By lonsie5 3rd Aug 17, 3:54 AM
    • 6 Posts
    • 0 Thanks
    lonsie5
    By the time tenants received the paperwork from Max Estates they had already paid the lettings agents a fee. I paid £400 and was told it was non-refundable. Only realised it was a licence to occupy when Max Estates emailed the agreement. When I didn't get my deposit back I made an appointment with Harts in Norwich and had a meeting with the manager. I also gave them a letter and it led to me getting the £400 fee back. Part of the reason for the refund was because they had misled me into believing I was getting an Assured Tenancy Agreement. If I had got my deposit back I would not have thought of doing this .We all need to get together and take out a class action lawsuit against Max Estates. This was the advice I was given by BBC Rip Off Britain's lawyer. It will be much cheaper if we all stick together. If interested email me. hallcjtb@aol.com
    • shandymanuk
    • By shandymanuk 16th Sep 17, 4:36 AM
    • 4 Posts
    • 0 Thanks
    shandymanuk
    Anyone got any updates?
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