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  • FIRST POST
    • MSE Luke
    • By MSE Luke 11th Mar 16, 5:59 PM
    • 217Posts
    • 53Thanks
    MSE Luke
    MSE News: Hotpoint tumble dryer help: 3 extra tricks to get you a refund
    • #1
    • 11th Mar 16, 5:59 PM
    MSE News: Hotpoint tumble dryer help: 3 extra tricks to get you a refund 11th Mar 16 at 5:59 PM
    Been waiting months for Hotpoint tumble dryer repair? Here's how to try for a refund...
    Read the full story:
    'Hotpoint tumble dryer help: 3 extra tricks to get you a refund'

    Click reply below to discuss. If you havenít already, join the forum to reply. If you arenít sure how it all works, read our New to Forum? Intro Guide.
    Last edited by MSE Luke; 15-03-2016 at 7:51 PM.
Page 30
    • i8toys
    • By i8toys 18th Apr 17, 6:10 PM
    • 3 Posts
    • 0 Thanks
    i8toys
    Sounds to me that it is possible that it it the socket that could be faulty rather than the plug on the appliance.

    Of course, without inspection it is impossible to say whether it is the socket or the appliance at fault.

    You are right to get it inspected, but you are wrong to assume at this stage that Hotpoint/Whirlpool are to blame.

    I wonder if the Hotpoint/Whirlpool engineer will charge for the callout if your socket is at fault?
    Originally posted by wealdroam
    You may be right, but then how come this has not happened to the previous driers (at least 4)?

    The Charing of the plug & socket clearly matches up.
    • Zandoni
    • By Zandoni 18th Apr 17, 6:24 PM
    • 2,642 Posts
    • 1,420 Thanks
    Zandoni
    You may be right, but then how come this has not happened to the previous driers (at least 4)?

    The Charing of the plug & socket clearly matches up.
    Originally posted by i8toys
    Tumble dyers use a lot of power and a poor connection in the socket will easily cause arcing. This poor connection can be in the plug, the socket or a poor fit between the two.

    If it's the mounded plug that's at fault then it's down to Hotpoint, if it's the socket then it's your problem unfortunately.

    An appliance plugged into a socket for years can cause a loose connection when removed.
    • i8toys
    • By i8toys 18th Apr 17, 7:11 PM
    • 3 Posts
    • 0 Thanks
    i8toys
    Tumble dyers use a lot of power and a poor connection in the socket will easily cause arcing. This poor connection can be in the plug, the socket or a poor fit between the two.

    If it's the mounded plug that's at fault then it's down to Hotpoint, if it's the socket then it's your problem unfortunately.

    An appliance plugged into a socket for years can cause a loose connection when removed.
    Originally posted by Zandoni
    Thanks for your advice, but the socket is in an extension I had built 8 years ago. The electrics were installed by a professional. On the same twin plug socket is the washing machine without any problem, Charing or scorching of that side of the socket.

    That tends to get unplugged more as I have replaced the brushes in the washing machine 3 times now.

    I will know more after the technician has inspected it tomorrow. I will have to replace the plug socket anyway.
    • Zandoni
    • By Zandoni 20th Apr 17, 5:44 PM
    • 2,642 Posts
    • 1,420 Thanks
    Zandoni
    I got this emai from Which, I've signed.

    Our Whirlpool campaign is nearing a critical moment.

    Thanks to Which? supporters we've propelled the petition to 93,000 signatures. But we now need to reach 100,000 signatures before Parliament is dissolved for the General Election.

    If you have already signed the petition, thank you! We still need your help. Please forward this email to your friends and family and ask them to sign the Parliament petition.

    We only need 7,000 more people to sign before Monday - please help by sharing the petition today > https://petition.parliament.uk/petitions/169835/
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