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    • newbiesaver55
    • By newbiesaver55 27th Jan 16, 9:38 AM
    • 56Posts
    • 18Thanks
    Lloyds PPI 2000 - slow response
    • #1
    • 27th Jan 16, 9:38 AM
    Lloyds PPI 2000 - slow response 27th Jan 16 at 9:38 AM
    Has anyone else experienced a slow response? I submitted my initial claim on 15/11, and followed up early Dec with some basic account info I'd managed to unearth (thank you old PC!) ...

    The bank then called me a week later asking me the same question they'd already asked on the forms... then nothing. The telephonist told me I would receive a decision within a week... I chased early January and was told that the bank were 'still investigating.'

    I am beginning to feel fobbed off. I did try to reclaim many years ago, but was fobbed off then too...

    I thought there was a minimal time for the banks to respond - or am I wrong?

    The PPI was about £700 or so I believe and I was originally told that 'it wouldn't hurt' (!!I now feel so stupid!) my grad loan application because at the time I was only starting work the following month and had had a terrible time at uni trying to live without financial support and working all hours etc. I believe that my concern about whether or not the bank would convert my student OD into a grad loan was played on due to my concern about having lived pennies from the OD limit for 4 years...

    Can anyone offer any insight? thanks
Page 2
    • welshgasman
    • By welshgasman 18th Mar 17, 11:28 AM
    • 302 Posts
    • 88 Thanks
    They recently got rid of a bunch or people, so not doubt claims are going to take longer. People can only do so many per day, no matter what the target is.
    • newbiesaver55
    • By newbiesaver55 5th Apr 17, 3:19 PM
    • 56 Posts
    • 18 Thanks
    Ah that probably didn't help...

    Thank you everyone - I chased a few weeks ago as suggested and today I was told by the bank that I'd get just over £2k back...

    I'd almost given up! Thank you all for your help and advice 😀
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