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    • sicker
    • By sicker 22nd Aug 07, 1:47 PM
    • 1,359 Posts
    • 375 Thanks
    sicker
    • #2
    • 22nd Aug 07, 1:47 PM
    • #2
    • 22nd Aug 07, 1:47 PM
    I think you might be right.
  • Stephen Leak
    • #3
    • 22nd Aug 07, 2:15 PM
    • #3
    • 22nd Aug 07, 2:15 PM
    The same is happening with Morgan Stanley. Not so much goldfish, more like pirahna, it seems.
  • Simon-h
    • #4
    • 30th Aug 07, 10:11 AM
    • #4
    • 30th Aug 07, 10:11 AM
    Looks like its bye-bye LivVic/Goldfish, hello Post Office for my trips to Euroland from now on...
    • James
    • By James 22nd Sep 07, 9:05 AM
    • 2,005 Posts
    • 612 Thanks
    James
    • #5
    • 22nd Sep 07, 9:05 AM
    Goldfish taking the Phish
    • #5
    • 22nd Sep 07, 9:05 AM
    I was a LV CSMA Chip & Signature Cardholder, received this letter today:

    "On Tuesday 25 Sep, as part of the move to Goldfish, we will automatically issue you with a Chip & PIN card, for which you will have received a PIN serveral days earliers.

    We understand, however, that you may need or wish to continue transacting with a Chip and Signature card and we will be issuing you with a Chip and Signature card as soon as we can. You can expect to receive this new card during the week of 1st Oct."

    If your preference is to move to a Chip and PIN card, and you do no longer require a Chip & Signature card please contact us and we will take immediate steps to ensure that a Chip and Signature is not issued to you. IF you wish to continue using a Chip and Signature card, you need take not action.


    Hang on, you (Goldfish) know I required a Chip and Signature card, so why are you sending a Chip and PIN card complete with PIN AND then a Chip and Signature card.

    Is it me or has Goldfish lost the plot?
  • Stephen Leak
    • #6
    • 22nd Sep 07, 12:45 PM
    • #6
    • 22nd Sep 07, 12:45 PM
    Is it me or has Goldfish lost the plot?
    Originally posted by James
    Aren't goldfish renowned for their short memory span?
  • dzug
    • #7
    • 28th Sep 07, 1:48 PM
    • #7
    • 28th Sep 07, 1:48 PM
    Well the PIN for the Goldfish card has arrived, though not the card itself as yet.

    It says 'please call us if the PIN has been tampered with'. Only thing is nowhere on the letter is there a phone number...... Duly shredded, unopened, anyway

    I'm pondering whether, when the time comes to validate the card, to call and say I don't want it or just cut it up and ignore it. Or whether, given the numerous other threads about inept admin by Goldfish whether it will ever arrive.
    • KDH
    • By KDH 8th Oct 07, 8:34 PM
    • 122 Posts
    • 48 Thanks
    KDH
    • #8
    • 8th Oct 07, 8:34 PM
    • #8
    • 8th Oct 07, 8:34 PM
    Firstly, Liverpool Victoria has always charged 2.75% for overseas transactions. It just wasn't shown separately, it was built into the exchange rate. So you have always paid this charge for overseas transactions, the only difference is that it is increasing by 0.25%.
    Originally posted by SnaXXy
    Not sure you should be telling your customers this SnaXXy...........could be what your bosses at the call centre have told you to tell the customers.

    See these articles

    http://shrunklink.com/acyt

    http://shrunklink.com/acyu

    Plenty of older articles highlight that LV did NOT charge a fee in the Eurozone

    eg http://shrunklink.com/acyv

    A simple online search will reveal more older articles
  • HARWOP
    • #9
    • 13th Oct 07, 9:23 AM
    CSMA/Goldfish
    • #9
    • 13th Oct 07, 9:23 AM
    If you thought the only problem was getting your new Goldfsh card think again!

    If you had a direct debit with LV to settle in full each month, it may not have been used for the September statement - so Goldfish will no doubt apply an interest charge! Also when you receive your new direct debit mandate from Goldfish you may not be given the option of slecting the minimum or full amount. On my form there was only a tick box 'for Goldfish use only' with a greyed out tick for the minimum amount.

    My advice would be to treat Goldfish with extreme caution. LV also seem to have a lot to answer for.
  • C_Ronaldo
    Has anyone else experienced long waiting times when your trying to pay a bill, never had it with LV
    No Links in Signature by site rules - MSE Forum Team 2
  • hevp123
    Thanks CSMA - GOLDFISH have just made a lot of money out of me!
    Oh I 'spose its my fault for not reading the 6 pages of very small print when my CSMA Mastercard was changed to a GOLDFISH VISA card and I really should have read this thread before going on holiday. But I didn't and as a result I have only just discovered that CSMA (who are great advertisers in the travel market) have transfered their customer a Goldfish Visa card which charges 3% on all foreign purchases. Thanks a bunch CSMA....heaven knows what the final charges will be because I have always used my mastercard abroad as I understood this was safer than a debit card.
    So its a definate goodbye to GOLDFISH ..Can anyone suggest a replacement visa/mastercard. Tks.
  • Thomas Crown
    Can anyone suggest a replacement visa/mastercard. Tks.
    Originally posted by hevp123
    Nationwide B.S./ Post Office / Saga (for the over 50s) in Europe.
  • reserved
    Nationwide B.S./ Post Office / Saga (for the over 50s) in Europe.
    Originally posted by Thomas Crown
    Watch out though because the Saga card is run by Liverpool Victoria!!!

    From the Saga website :
    The Saga Visa Card is issued by Liverpool Victoria Banking Services Limited (LVBS). LVBS is authorised and regulated by the Financial Services Authority for deposit taking and is entered on the Financial Services Authority Register, registration number 204551. LVBS is a member of the Finance and Leasing Association. The ultimate holding company of LVBS is Liverpool Victoria Friendly Society Limited, which is entered on the Financial Services Authority Register, registration number 110035. Registered Office: County Gates, Bournemouth, BH1 2NF, registered in England number 432080.
  • Thomas Crown
    Watch out though because the Saga card is run by Liverpool Victoria!!!

    From the Saga website :
    Originally posted by reserved

    Saga do set their own T&Cs although as you say it's worth keeping am eye open for any changes.
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