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Is an 0808 number free on Virgin Media home phone?
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# 1
daveys1374
Old 14-08-2007, 9:05 PM
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Default Is an 0808 number free on Virgin Media home phone?

I a considering using 1899 or 18195 or similar - I am with Virgin Media M package home phone (3p/min for calls)

what i am tryinbg to find out, that I cant seem to see on any of the Virgin Media tariffs on the website, is whether they charge for the 0808 numbers that 1899 etc claim to be free?

I assume they are free from BT numbers - what about Virgin Home phone numbers?

Any help?

Many thanks in advance
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# 2
Heinz
Old 14-08-2007, 9:10 PM
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0500, 0800 and 0808 numbers are free to call from landlines.
Much of the advice on residential telephony I have given over the past 9 years or so is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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Last edited by Heinz; 14-08-2007 at 9:51 PM.
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# 3
daveys1374
Old 14-08-2007, 9:15 PM
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Quote:
Originally Posted by Heinz View Post
0500, 0800 and 0808 numbers bare free to call from landlines.

but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

cheers :-)
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# 4
dave_dph
Old 14-08-2007, 9:58 PM
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Quote:
Originally Posted by daveys1374 View Post
but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

cheers :-)
No these calls are free.
Smile and be happy, things can usually get worse!
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# 5
Ypaymore
Old 14-08-2007, 11:11 PM
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Calls to FREEphone Numbers 0500/0800/0808 are definitely FREE from your Virgin Media Landline.
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# 6
amidon7
Old 15-08-2007, 2:22 PM
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I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?
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# 7
daveys1374
Old 15-08-2007, 2:41 PM
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Quote:
Originally Posted by amidon7 View Post
I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?

have you got the link cos i couldnt find that
cheers

ps just poke to 2 different reps at Virgin and they both said that 0808 numbers are free with no connection charge - this getting very confusing as oher threads say they charge etc


Is anyone with VM and using 0808 numbers and getting them free?

Last edited by daveys1374; 15-08-2007 at 3:06 PM.
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# 8
utilitybroker
Old 15-08-2007, 6:27 PM
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Quote:
Originally Posted by amidon7 View Post
I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?
Virgin Media 6p connection charge only applies to chargeable calls. It does not apply to any freephone calls which are completely free of all charge.

Last edited by utilitybroker; 15-08-2007 at 6:30 PM.
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