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  • FIRST POST
    daveys1374
    Is an 0808 number free on Virgin Media home phone?
    • #1
    • 14th Aug 07, 9:05 PM
    Is an 0808 number free on Virgin Media home phone? 14th Aug 07 at 9:05 PM
    I a considering using 1899 or 18195 or similar - I am with Virgin Media M package home phone (3p/min for calls)

    what i am tryinbg to find out, that I cant seem to see on any of the Virgin Media tariffs on the website, is whether they charge for the 0808 numbers that 1899 etc claim to be free?

    I assume they are free from BT numbers - what about Virgin Home phone numbers?

    Any help?

    Many thanks in advance
Page 1
    • Heinz
    • By Heinz 14th Aug 07, 9:10 PM
    • 11,029 Posts
    • 4,444 Thanks
    Heinz
    • #2
    • 14th Aug 07, 9:10 PM
    • #2
    • 14th Aug 07, 9:10 PM
    0500, 0800 and 0808 numbers are free to call from landlines.
    Last edited by Heinz; 14-08-2007 at 9:51 PM.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • daveys1374
    • #3
    • 14th Aug 07, 9:15 PM
    • #3
    • 14th Aug 07, 9:15 PM
    0500, 0800 and 0808 numbers bare free to call from landlines.
    Originally posted by Heinz

    but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

    cheers :-)
    • dave_dph
    • By dave_dph 14th Aug 07, 9:58 PM
    • 465 Posts
    • 152 Thanks
    dave_dph
    • #4
    • 14th Aug 07, 9:58 PM
    • #4
    • 14th Aug 07, 9:58 PM
    but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

    cheers :-)
    Originally posted by daveys1374
    No these calls are free.
    • Ypaymore
    • By Ypaymore 14th Aug 07, 11:11 PM
    • 2,693 Posts
    • 1,026 Thanks
    Ypaymore
    • #5
    • 14th Aug 07, 11:11 PM
    • #5
    • 14th Aug 07, 11:11 PM
    Calls to FREEphone Numbers 0500/0800/0808 are definitely FREE from your Virgin Media Landline.
  • amidon7
    • #6
    • 15th Aug 07, 2:22 PM
    • #6
    • 15th Aug 07, 2:22 PM
    I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?
  • daveys1374
    • #7
    • 15th Aug 07, 2:41 PM
    • #7
    • 15th Aug 07, 2:41 PM
    I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?
    Originally posted by amidon7

    have you got the link cos i couldnt find that
    cheers

    ps just poke to 2 different reps at Virgin and they both said that 0808 numbers are free with no connection charge - this getting very confusing as oher threads say they charge etc


    Is anyone with VM and using 0808 numbers and getting them free?
    Last edited by daveys1374; 15-08-2007 at 3:06 PM.
  • utilitybroker
    • #8
    • 15th Aug 07, 6:27 PM
    • #8
    • 15th Aug 07, 6:27 PM
    I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?
    Originally posted by amidon7
    Virgin Media 6p connection charge only applies to chargeable calls. It does not apply to any freephone calls which are completely free of all charge.
    Last edited by utilitybroker; 15-08-2007 at 6:30 PM.
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