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  • FIRST POST
    • Ypaymore
    • By Ypaymore 28th Aug 14, 9:49 AM
    • 2,703Posts
    • 1,032Thanks
    Ypaymore
    18185/1899/18866 no longer offer calls to 03 numbers.
    • #1
    • 28th Aug 14, 9:49 AM
    18185/1899/18866 no longer offer calls to 03 numbers. 28th Aug 14 at 9:49 AM
    Just been testing them out and you get announcement saying they no longer offer calls to 03 numbers. This is now confirmed on there site.
Page 14
    • jimbo49
    • By jimbo49 17th May 17, 8:01 PM
    • 55 Posts
    • 14 Thanks
    jimbo49
    using 18185 with Three mobile
    sorry if asking this here is not the correct place but here goes.

    i have used 18185 for quite a long time on my landline and when i registered, added my mobile number too. i am with Three on PAYG and cant use 18185. is it because of being on PAYG, or being with Three or am i not dialing correctly? i want to call the USA, so do i dial 18185 001 then the rest of the number or do i dial something different?
    • TCA
    • By TCA 17th May 17, 10:05 PM
    • 1,282 Posts
    • 721 Thanks
    TCA
    You need to use their freephone access number for mobile phones 0808 1 703 703 or local rate number 020 81 80 2828:

    http://www.18185.co.uk/mobilerates.php
    • jimbo49
    • By jimbo49 17th May 17, 10:11 PM
    • 55 Posts
    • 14 Thanks
    jimbo49
    Cheap calls though 18185 - experiences please?
    many tnx for the info. i guessed i was doing something wrong but wasn't sure what
    • Katiehound
    • By Katiehound 18th May 17, 6:14 PM
    • 3,591 Posts
    • 36,190 Thanks
    Katiehound
    I've been using this service for some years and find it fine.
    Sometimes I know it isn't connecting correctly because it tells me the wrong price!-e.g I know that calls to mobiles in Eire are 11pence per minute not 1 pence. Equally if it says 'There is no answer' after a couple of rings I just cut off and dial later.
    It has saved me a fortune dialling overseas numbers rather than use Talktalk.
    Being polite and pleasant doesn't cost anything!

    If you found my posting helpful please hit the "Thanks" button!
    Thank You
    • mama5405
    • By mama5405 9th Aug 17, 8:26 PM
    • 7 Posts
    • 1 Thanks
    mama5405
    Got my bill today, first bill for some time as I used TalkTalk for years, 18185 invoice says total £1.16 which is correct.

    It also says at the bottom of the invoice: advertised tariffs include VAT.

    My bill is for £1.79 + VAT 0.36 =£2.15

    I don't understand why the amount difference and why they are adding vat to my bill. There doesn't seem to be a way of contacting customer services, so I will give them one more month and is the difference persists I will find another company.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 9th Aug 17, 10:19 PM
    • 4,968 Posts
    • 5,116 Thanks
    poppasmurf_bewdley
    Got my bill today, first bill for some time as I used TalkTalk for years, 18185 invoice says total £1.16 which is correct.

    It also says at the bottom of the invoice: advertised tariffs include VAT.

    My bill is for £1.79 + VAT 0.36 =£2.15

    I don't understand why the amount difference and why they are adding vat to my bill. There doesn't seem to be a way of contacting customer services, so I will give them one more month and is the difference persists I will find another company.
    Originally posted by mama5405
    Home telephone service is subject to VAT at 20%. All phone companies add this to your bill.

    18185 don't invoice under a certain sum. You may have had previous calls that have accumulated and have just been included.
    There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O.S. Nock
    • SpanishBlue
    • By SpanishBlue 11th Aug 17, 12:31 AM
    • 150 Posts
    • 75 Thanks
    SpanishBlue
    Got my bill today, first bill for some time as I used TalkTalk for years, 18185 invoice says total £1.16 which is correct.

    It also says at the bottom of the invoice: advertised tariffs include VAT.

    My bill is for £1.79 + VAT 0.36 =£2.15

    I don't understand why the amount difference and why they are adding vat to my bill. There doesn't seem to be a way of contacting customer services, so I will give them one more month and is the difference persists I will find another company.
    Originally posted by mama5405
    Their advertised rates already include VAT. They just show it separately on your bill.

    Eg if your bill was for £1.20 they would show it as £1.00 + VAT = £1.20
    • mama5405
    • By mama5405 14th Aug 17, 7:39 PM
    • 7 Posts
    • 1 Thanks
    mama5405
    18185 don't invoice under a certain sum. You may have had previous calls that have accumulated and have just been included.
    Originally posted by poppasmurf_bewdley
    Thanks for your reply. Yes that is a possibility, in that case they should have made it clear.

    As far as VAT goes, I am probably being thick, but when I call Italy it says 2p a minute, that is the advertised rate, so 36 minutes is: 36x2+4p= 76p, so far so good........, why add the VAT on top of that?
    • Ian011
    • By Ian011 14th Aug 17, 10:56 PM
    • 1,746 Posts
    • 978 Thanks
    Ian011
    UK and EU law requires prices to be shown including VAT.
    • SpanishBlue
    • By SpanishBlue 17th Aug 17, 12:06 AM
    • 150 Posts
    • 75 Thanks
    SpanishBlue
    Thanks for your reply. Yes that is a possibility, in that case they should have made it clear.

    As far as VAT goes, I am probably being thick, but when I call Italy it says 2p a minute, that is the advertised rate, so 36 minutes is: 36x2+4p= 76p, so far so good........, why add the VAT on top of that?
    Originally posted by mama5405
    As I stated above VAT is not added to that, it's already included.

    An advertised rate of 2p per minute (which includes VAT) is actually about 1.7p per minute + VAT.
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