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  • FIRST POST
    • Ypaymore
    • By Ypaymore 28th Aug 14, 9:49 AM
    • 2,693Posts
    • 1,026Thanks
    Ypaymore
    18185/1899/18866 no longer offer calls to 03 numbers.
    • #1
    • 28th Aug 14, 9:49 AM
    18185/1899/18866 no longer offer calls to 03 numbers. 28th Aug 14 at 9:49 AM
    Just been testing them out and you get announcement saying they no longer offer calls to 03 numbers. This is now confirmed on there site.
Page 12
    • rdr
    • By rdr 22nd Sep 16, 11:50 AM
    • 258 Posts
    • 198 Thanks
    rdr
    When our phone broke we replaced it with a Gigaset Voip phone and a localphone account. Before this latest 18185 increase we reconned that we would recover the extra cost of the phone in under a year.
    Other advantages include being able to have multipule calls at once, being able call using any wifi and reliable outgoing caller id.
    • billsavings
    • By billsavings 7th Oct 16, 6:26 PM
    • 1,921 Posts
    • 764 Thanks
    billsavings
    18185/1899/18866 Increase Price Of 01/02/03 Calls.
    18185 and its sister companies have recently increased the cost of 01/02/03 calls from 1p to 1.2p a minute plus 5p connection.

    See www.18185.co.uk
    • brewerdave
    • By brewerdave 8th Oct 16, 9:06 AM
    • 4,013 Posts
    • 1,600 Thanks
    brewerdave
    Wonder if this is the beginning of the end for these IACs?
    It isn't long along ago that it was 0p per min, then 0.7p,then 1p -now 1.2p per minute.
    My latest statement suggests that I'm being charged 4p connection fee not 5p however.
    Even at 1.2p per minute still vastly cheaper than the telco rates BUT if you use the landline phone a lot then the inclusive call bundles are easier to justify.
    • The Groat Counter
    • By The Groat Counter 8th Oct 16, 6:36 PM
    • 423 Posts
    • 175 Thanks
    The Groat Counter
    18185 and its sister companies have recently increased the cost of 01/02/03 calls from 1p to 1.2p a minute plus 5p connection.

    See www.18185.co.uk
    Originally posted by billsavings
    The latest of several increases over recent times, as brewerdave has said.

    I strongly suspect this most recent increase is a result of the tanking value of the pound. The company behind the 18185, 18866 and 1899 services is Finarea SA, based in Switzerland. They will likely be doing a lot of their business in Euros, as well as Swiss Francs.

    However in spite of these increases, a combination of using a mobile with an inclusive minutes plan and 18185 could still make sense for many people.

    (Of course nowadays there's also WhatsApp voice calling, Skype, Facetime calling etc available to many with smartphones, particularly useful for international calls.)


    ----- [Edit] -----

    Just noticed calls to 01/02/03 numbers made via the 0808 access number are still charged at 1p/min, rather than 1.2p/min via the 18185 access number.

    Meanwhile calls to UK mobile numbers via the 0808 access number are 10p/min, whilst via the 18185 access number they are 6p/min.

    There are other differences too - for calls to US landlines and US cellphones respectively...
    * the costs via the 18185 access number are 2p/min and 0.5p/min
    * the costs via the 0808 access number are 1p/min and 2p/min

    So it's worth comparing the rates via the two access numbers to see if there's any difference before calling. The rates for the 0808 access number are listed on the Mobile Rates page, but can also be used from any type of landline.

    (Of course this is all academic if you cannot use the 18185 access number, which is only available to customers of BT and some other Openreach-based wholesale line rental providers.)
    Last edited by The Groat Counter; 08-10-2016 at 6:52 PM.
    • oldharryrocks
    • By oldharryrocks 8th Oct 16, 7:05 PM
    • 502 Posts
    • 193 Thanks
    oldharryrocks
    If you dont invest in a inclusive landline bundle you could consider a callback service for cheaper 01/02/03 calls .

    EG Localphone 01/02/03 call would cost 2 legs x 0.5p= 1p a minute No connection fee.

    Uk Mobile Call would cost 2 legs x 1.8p = 3.6p a minute. No connection fee.

    https://www.localphone.com/services/callback

    https://www.localphone.com/call/united_kingdom

    If you have inclusive minutes to 01/02/03 or cheap calls you can call the USA and some other intl destinations at no extra cost via an 0161 number at www.callstunt.com
    Last edited by oldharryrocks; 08-10-2016 at 7:28 PM.
    • Ian011
    • By Ian011 8th Oct 16, 8:30 PM
    • 1,343 Posts
    • 703 Thanks
    Ian011
    The respective 'Anytime' inclusive call plans offered by Plusnet, Sky, TalkTalk and Virgin Media, each costing around £8 per month, now include calls to mobile numbers starting 071-075 and 077-079. Once BT follows suit (changes made by Ofcom on 1 May 2015 and 1 April 2016 mean that BT cannot realistically hold out for much longer) it's all over for indirect providers as far as making calls to UK numbers.
    • brewerdave
    • By brewerdave 9th Oct 16, 2:18 PM
    • 4,013 Posts
    • 1,600 Thanks
    brewerdave
    The respective 'Anytime' inclusive call plans offered by Plusnet, Sky, TalkTalk and Virgin Media, each costing around £8 per month, now include calls to mobile numbers starting 071-075 and 077-079. Once BT follows suit (changes made by Ofcom on 1 May 2015 and 1 April 2016 mean that BT cannot realistically hold out for much longer) it's all over for indirect providers as far as making calls to UK numbers.
    Originally posted by Ian011

    ....not sure its "all over if BT follow suit" - there will still presumably be enough customers like myself, who make far too few landline calls to need any inclusive plan??
    The final nail will be if/when they increase connection/p. min charge to a point where they are only slightly cheaper than the telcos.
    Last edited by brewerdave; 09-10-2016 at 2:20 PM.
    • The Groat Counter
    • By The Groat Counter 9th Oct 16, 3:24 PM
    • 423 Posts
    • 175 Thanks
    The Groat Counter
    Agreed, if you don't make £8 worth of calls a month (which is £96 over a year) then an Anytime call package isn't worth it. And as I suggest upthread a lot of people do already have an inclusive calls package, but it's on their mobile not their landline.
    • Ian011
    • By Ian011 9th Oct 16, 4:02 PM
    • 1,343 Posts
    • 703 Thanks
    Ian011
    Many people have an inclusive call plan on their mobile and are likely to be paying a lot more than £8 per month for it, and yet probably make most of their calls while they are sat at home.

    One reason for having a mobile phone has been that making calls to mobile numbers from landlines has always been expensive. Now that landline providers offer inclusive calls to mobile numbers, that is no longer the case.

    Landline providers have botched their marketing. They usually advertise unsuitable 'weekend' call plans to keep the headline price down. These plans have extortionate weekday rates and this along with the previous high rates for calls to mobile numbers has led most people to be under the impression that landlines are expensive.

    If landline providers were to swap their advertising to feature anytime inclusive calls to landline numbers, 03 numbers and mobile numbers for £8 per month, many people would see this as a simple way to save money when making telephone calls.
    Last edited by Ian011; 09-10-2016 at 4:05 PM.
    • Stompa
    • By Stompa 9th Oct 16, 4:33 PM
    • 7,464 Posts
    • 3,596 Thanks
    Stompa
    Agreed, if you don't make £8 worth of calls a month (which is £96 over a year) then an Anytime call package isn't worth it.
    Originally posted by The Groat Counter
    I agree, but some of us get Anytime for less than that, in my case £4.30 which does make it worthwhile.
    Stompa
    • The Groat Counter
    • By The Groat Counter 9th Oct 16, 4:38 PM
    • 423 Posts
    • 175 Thanks
    The Groat Counter
    I understand the argument but I don't necessarily agree with all of that analysis, besides I think there's a bigger picture here.

    It's rather too little, too late for landlines - they're becoming more of a niche thing. Of course there's a significant generational divide on this, but for many younger people they're a bit of an irrelevance - they are just a delivery mechanism for home broadband.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 9th Oct 16, 5:57 PM
    • 4,776 Posts
    • 4,894 Thanks
    poppasmurf_bewdley
    Many people have an inclusive call plan on their mobile and are likely to be paying a lot more than £8 per month for it, and yet probably make most of their calls while they are sat at home.

    One reason for having a mobile phone has been that making calls to mobile numbers from landlines has always been expensive. Now that landline providers offer inclusive calls to mobile numbers, that is no longer the case.

    Landline providers have botched their marketing. They usually advertise unsuitable 'weekend' call plans to keep the headline price down. These plans have extortionate weekday rates and this along with the previous high rates for calls to mobile numbers has led most people to be under the impression that landlines are expensive.

    If landline providers were to swap their advertising to feature anytime inclusive calls to landline numbers, 03 numbers and mobile numbers for £8 per month, many people would see this as a simple way to save money when making telephone calls.
    Originally posted by Ian011
    Agreed. I have an O2 business phone account which gives me unlimited calls, unlimited texts and 2Gb Date for £7 per month plus VAT, so why would I want to pay £8 per month to a landline provider. I'm not sure if you are aware but Sky already offer calls to landline and mobile numbers for this price.

    I understand the argument but I don't necessarily agree with all of that analysis, besides I think there's a bigger picture here.

    It's rather too little, too late for landlines - they're becoming more of a niche thing. Of course there's a significant generational divide on this, but for many younger people they're a bit of an irrelevance - they are just a delivery mechanism for home broadband.
    Originally posted by The Groat Counter
    Again, I agree. I only have a landline for broadband. I've made two calls via this landline this month via 18185 which cost me 28p in total as against more than £1.50 it would have cost via BT, and those only because there was a fault with the O2 network on that day. But I keep my 18156 account valid just in case of such eventuality.

    I look on a landline as an anachronism which should really be in a museum now. I think the reason BT (and others) charge so much for their calls is because so few people use them to make chargeable calls, and they have to make up for this somehow. I can cast my mind back only a few years when BT used to advertise weekend calls (no matter how long) for 50p! It costs that to get a wrong number now.

    But there again, I can cast my mind back to the 60's when I lived in the USA when you didn't pay for any local calls at all. They were all free way back then. I don't know what the situation is now.
    Last edited by poppasmurf_bewdley; 09-10-2016 at 5:59 PM.
    There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O.S. Nock
    • brewerdave
    • By brewerdave 10th Oct 16, 10:23 AM
    • 4,013 Posts
    • 1,600 Thanks
    brewerdave

    I only have a landline for broadband. I've made two calls via this landline this month via 18185 which cost me 28p in total as against more than £1.50 it would have cost via BT, and those only because there was a fault with the O2 network on that day. But I keep my 18156 account valid just in case of such eventuality.

    I look on a landline as an anachronism which should really be in a museum now. I think the reason BT (and others) charge so much for their calls is because so few people use them to make chargeable calls, and they have to make up for this somehow. I can cast my mind back only a few years when BT used to advertise weekend calls (no matter how long) for 50p! It costs that to get a wrong number
    Originally posted by poppasmurf_bewdley
    I HAVE to use the landline phone for most calls because the mobile signals are generally poor to non existent at home.Can't face having to make repeat calls to doctors,dentists,garage etc when the call goes off in the middle of a sentence!!
    I have a legacy package which includes weekend and evening calls with rental , so only need 18185 during the weekdays when, as posted, providers charges are exorbitant.
    I'll continue to use them until either a) my provider "outlaw" them or b) the costs rise to the point where it'll make a package sensible.
    • SallySunshine
    • By SallySunshine 12th Nov 16, 9:55 PM
    • 530 Posts
    • 153 Thanks
    SallySunshine
    Just found this thread after posting on another about 18585 as I'm thinking about using them after getting stung by BT when phoning Spain using Dialwise.

    Do I have to have a direct debit?
    I will only probably be phoning about 3 times as usually other means of communication is used e-mail. Facebook messaging etc.
    Speedy replies would be appreciated as we will have to phone Spain soon.
    • SpanishBlue
    • By SpanishBlue 13th Nov 16, 1:38 AM
    • 123 Posts
    • 60 Thanks
    SpanishBlue
    It's several years since I signed up to 18185 but I'm pretty sure you have to have a direct debit or the debit/credit card equivalent.

    If it worries you, you could always just cancel the direct debit in a few weeks time after you have paid.

    Don't forget if calling a Spanish landline you should use their 0808 *** number as it's only 1p a minute plus 4p connection. If you access the service by dialling 18185 it's 2p a minute plus 4p connection to call Spain.
    • SallySunshine
    • By SallySunshine 13th Nov 16, 9:02 AM
    • 530 Posts
    • 153 Thanks
    SallySunshine
    Thanks for that,
    As the site specifically mentions if you are a BT customer you only need to use the 18185 no. other have to use the 0808 *** prefix, is this because of a BT rule?

    Went through the registration process last night and it does give you the choice of using either cards or d.d's.

    I possibly will only need to use the company once for my call, and so aren't keen on leaving my card details with them.
    Might just not bother and bite the bullet, but tell my friend I need to keep the conversation short, then use the other methods of communication.
    • Ian011
    • By Ian011 13th Nov 16, 10:49 AM
    • 1,343 Posts
    • 703 Thanks
    Ian011
    BT still allows access by dialling the digits 18185 but most other landline providers do not. This is why the alternative methods, such as the 0808 number exist.

    Recent price changes by the 18185 provider mean that on a BT landline, using the 0808 number is now cheaper than using the 18185 access code.

    However, if calling a landline in Europe, there are numerous dial-through providers offering international services on inclusive 03 numbers with no further charges. It is worth investigating those first.
    • SallySunshine
    • By SallySunshine 13th Nov 16, 11:08 AM
    • 530 Posts
    • 153 Thanks
    SallySunshine
    Thanks Ian,
    Saw that suggestion when viewing the Say No site.
    Would BT accept those, and how do I find out who the providers are, payment etc?
    • endeeo
    • By endeeo 24th Nov 16, 10:29 AM
    • 12 Posts
    • 7 Thanks
    endeeo
    I've used 18185 for many years to phone my kids/friends who don't have landlines or live abroad. Early this year I found that Invoices give totla amount due (which is taken from Credit card) but Itemised Calls list no longer works! How are we supposed to check validity of Invoice if we can't see call list?
    Site does not allow for queries/complaints just questions with set answers! Why should I renew credit card if they won't honour their sideof the contract? Anybody else had this problem?
    • TCA
    • By TCA 24th Nov 16, 10:58 AM
    • 1,193 Posts
    • 626 Thanks
    TCA
    Itemised calls are still there, for me anyway. As for queries or complaints, click on customer services, then click report a fault and fill out the form. I did that previously for a general enquiry and got an emailed response with a link to their reply.
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