Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • Former MSE Wendy
    • By Former MSE Wendy 9th Aug 07, 5:10 PM
    • 868Posts
    • 1,782Thanks
    Former MSE Wendy
    PPI Reclaiming successes and failures
    • #1
    • 9th Aug 07, 5:10 PM
    PPI Reclaiming successes and failures 9th Aug 07 at 5:10 PM
    Please report your PPI Reclaiming sucesses/failures here

    This thread lists 1000s of stories, click the 'last' link above for the most recent

    Not done it yet? Read the full Loan PPI Reclaiming and Credit Card PPI Reclaiming

    How to report your success/failure?

    1. Click reply to enter you story.

    2. Report your story in the following format:
    • What were you reclaiming: (eg. loan, credit card, store card)
    • Who was the provider: (e.g. Capital One, NatWest)
    • How much did you get back: ????
    • Did you get it back after a letter or did you go to the Financial Ombudsman: ????
    • And then write your brief reclaim tale

    What if I just want to discuss PPI reclaiming/ask a question?

    Please do NOT post questions in this thread. Questions may be asked in the PPI reclaiming discussion thread where, although not guaranteed, it is more likely somebody may be able to help you.

    Happy to tell your story in a newspaper/on TV?

    There are over 20m PPI policies in the UK and its a £5bn a year industry; yet I believe a very substantial proportion of those were missold and I want to spread the word. We need to make PPI reclaiming as big as bank charges reclaiming and Mortgage Exit Fee reclaiming.

    I need your help

    To spread the word, I need case studies, people who've been placed on hold or succeeded and are willing to tell their story to encourage others to take on the banks and reclaim.

    If you're willing to do this, please e-mail (sorry but we can't answer questions at this email address) with as much of the following info as you can:

    * how much was your loan/card balance
    * how much did you get back
    * who was your lender
    * a daytime phone number - we often need to reach people at very short notice
    * whether you are happy to appear in the papers,tv or both
    * where you live
    * did you use our template letters
    * did you go to the Ombusdman, court or use a claims handler

    We really appreciate anyone that can help us with this but of course also please report your story below.

    Last edited by Former MSE Wendy; 06-06-2012 at 6:58 PM.
Page 1845
    • Moneyineptitude
    • By Moneyineptitude 11th Jun 17, 8:05 PM
    • 18,764 Posts
    • 8,932 Thanks
    So put this down to experience.hope this will help people with queries on mppi.also thru these forums i did the claim myself and no need for middlemen.again thanks for all replies.
    Originally posted by markh1965
    You can still refer your complaint to the Ombudsman, but just be aware that you face an uphill battle; given your stated reasons for complaint..
    • theirmum
    • By theirmum 12th Jun 17, 10:20 AM
    • 61 Posts
    • 12 Thanks
    So I took my complaint to the FO because Barclaycard had said I had PPi on he account but they could see no payments. I had no documents and this dated back to 1996 but i knew I used the card so if PPI was there I would have paid some! The FO went back to Barclaycard and their reason was that they no longer had any documentation so couldn't say if I did or didn't pay any. They have today through the FO offered me (as a goodwill gesture) £1237.70p as an average of what they would expect to payout on a card with the limited I had!! I am over the moon as I could prove nothing!
    • duffs54
    • By duffs54 12th Jun 17, 10:47 AM
    • 122 Posts
    • 55 Thanks
    Egg (now Barclays ) Credit card
    Claiming £1500
    Received £1500

    All within 4 weeks, filled out form online to Barclays as I knew they had taken over Egg, got a text telling me they would contact me, then another saying I would receive a letter. I called them back gave all the details that I could remember.

    After 1 week received a text saying payment has been approved and I will receive cheque within 10 days , 4 days letter cheque payment in full.

    Thank you MSE big time, my second result.
    Last edited by duffs54; 12-06-2017 at 10:50 AM.
    • nuttymoo
    • By nuttymoo 20th Jun 17, 1:47 PM
    • 4 Posts
    • 1 Thanks
    PPI - just do it
    I was positive I did not have PPI, as when asked about the product I always said I didn't want it. However, on advice of this website and family, claimed on old Barclays account, from 1988 to 2007, just received almost £12,000 back !! No argument, nor denials. Only took just short of 2 weeks from approaching Barclays, received very nice letter apologising for their mistake with the cheque and explanation of how it worked out. I've now claimed against other loans and credit cards, just in case PPI has been added there too, despite my ticking the "no" box. My advice, claim, even if like me you were under the impression you did not have PPI. I used the links and tool and template letters and haven't paid a penny to a Claims Company.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,168Posts Today

6,365Users online

Martin's Twitter